An Introduction to XL Tangerang Call Center
📞 Do you need to connect with customer service and technical support for XL Axiata Tbk? Lucky for you, you’ve come to the right place. This article has everything you need to know about XL Tangerang Call Center, from services offered to the best way to contact them.
XL Tangerang is a subsidiary of PT XL Axiata Tbk, a leading telecommunications company in Indonesia. The company offers various communication services such as voice, data and mobile communication services. XL Tangerang Call Center is an essential part of the company’s operations, providing customer service for subscribers in Tangerang and other areas.
👋 Welcome to an in-depth look at XL Tangerang Call Center. We’re happy you’re here, and we’re confident that by the end of this article, you’ll have all the information you need to get in touch with XL Tangerang Call Center.
Services Offered by XL Tangerang Call Center
🤔 Are you wondering what services XL Tangerang Call Center offers? XL Tangerang Call Center provides various services to customers, including:
| Service | Description |
|---|---|
| Customer Service | The team assists with inquiries, complaints, and subscription. |
| Technical Support | The team helps troubleshoot issues with data and mobile communication services. |
👀 In addition to the above services, XL Tangerang Call Center provides special assistance to customers with disabilities. By calling *123#, customers can access a series of menus that provide information and services for people with disabilities.
How to Contact XL Tangerang Call Center
📞 Now that you know what XL Tangerang Call Center offers, you might be wondering how to contact them. There are several ways to get in touch with XL Tangerang Call Center, including:
1. Phone Call
📱 The most common way to contact XL Tangerang Call Center is through a phone call. You can call their hotline at 817 or 0811 817 0400 to speak with a customer service representative or technical support.
2. Social Media
📱 In addition to phone calls, you can also reach out to XL Tangerang Call Center through social media channels such as Facebook and Twitter. The team is active and responsive on social media and will assist you with your queries.
3. Email
📧 If you prefer email communication, you can send an email to care@xl.co.id. Be sure to include all the necessary information in your email and be clear about your request.
FAQs About XL Tangerang Call Center
🤔 Do you have questions about XL Tangerang Call Center? Here are some frequently asked questions and their answers:
1. What are the operating hours of XL Tangerang Call Center?
XL Tangerang Call Center operates 24/7, so you can contact them anytime.
2. How long does it take for XL Tangerang Call Center to resolve a complaint?
XL Tangerang Call Center strives to resolve all complaints within a reasonable time frame. The length of time depends on the complexity of the issue.
3. Can I get technical support over the phone?
Yes, you can get technical support over the phone. Simply call their hotline at 817 or 0811 817 0400 to get in touch with a technical support representative.
4. Does XL Tangerang Call Center offer services to customers with disabilities?
Yes, XL Tangerang Call Center offers special assistance to customers with disabilities. By calling *123#, customers can access a series of menus that provide information and services for people with disabilities.
5. How do I request a refund from XL Tangerang?
You can request a refund by contacting XL Tangerang Call Center through phone call, social media, or email. Make sure to include all the necessary information in your request.
6. Can I change my subscription plan with XL Tangerang Call Center?
Yes, you can change your subscription plan by contacting XL Tangerang Call Center through phone call, social media, or email. Make sure to provide all the necessary information in your request.
7. How can I give feedback to XL Tangerang Call Center?
You can provide feedback to XL Tangerang Call Center through phone call, social media, or email. XL Tangerang Call Center values all customer feedback and strives to improve their services.
Seven Things You Need to Know About XL Tangerang Call Center
1. What is XL Tangerang Call Center?
XL Tangerang Call Center is a subsidiary of PT XL Axiata Tbk, a leading telecommunications company in Indonesia. The company provides customer service and technical support to subscribers in Tangerang and other areas.
2. What Services Does XL Tangerang Call Center Offer?
XL Tangerang Call Center provides various services to customers, including customer service and technical support for subscribers. The team also provides special assistance to customers with disabilities.
3. How Can I Contact XL Tangerang Call Center?
You can contact XL Tangerang Call Center through phone call, social media, or email. Their hotline is 817 or 0811 817 0400.
4. What Are the Operating Hours of XL Tangerang Call Center?
XL Tangerang Call Center operates 24/7, so you can contact them anytime.
5. How Do I Request a Refund from XL Tangerang?
You can request a refund by contacting XL Tangerang Call Center through phone call, social media, or email. Make sure to include all the necessary information in your request.
6. Can I Change My Subscription Plan with XL Tangerang Call Center?
Yes, you can change your subscription plan by contacting XL Tangerang Call Center through phone call, social media, or email. Make sure to provide all the necessary information in your request.
7. How Can I Give Feedback to XL Tangerang Call Center?
You can give feedback to XL Tangerang Call Center through phone call, social media, or email. XL Tangerang Call Center values all customer feedback and strives to improve their services.
The XL Tangerang Call Center Table
| Information | Details |
|---|---|
| Company Name | XL Tangerang Call Center |
| Parent Company | PT XL Axiata Tbk |
| Services Provided | Customer Service, Technical Support, Special Assistance for Customers with Disabilities |
| Contact Number | 817 or 0811 817 0400 |
| Email Address | care@xl.co.id |
| Social Media Accounts | Facebook, Twitter |
| Operating Hours | 24/7 |
Seven Reasons to Choose XL Tangerang Call Center
1. Quality Customer Service
XL Tangerang Call Center provides quality customer service to subscribers. The team is knowledgeable, responsive, and dedicated to resolving customer complaints and inquiries quickly and efficiently.
2. Technical Support
XL Tangerang Call Center has a team of experts who can provide technical support to subscribers who experience issues with their mobile communication or data services.
3. Special Assistance for Customers with Disabilities
XL Tangerang Call Center provides special assistance to subscribers with disabilities through a series of menus that can be accessed by calling *123#.
4. Operating Hours
XL Tangerang Call Center operates 24/7, so subscribers can contact them anytime, anywhere, even in the middle of the night.
5. Multiple Contact Channels
Subscribers can contact XL Tangerang Call Center through phone call, email, or social media channels such as Facebook and Twitter.
6. Quick and Efficient Complaint Resolution
XL Tangerang Call Center strives to resolve all complaints within a reasonable time frame to ensure subscriber satisfaction.
7. Positive Customer Feedback
XL Tangerang Call Center has received positive feedback from subscribers who have praised their quality customer service and technical support.
Conclusion
👋 And that’s a wrap! We hope this article has been informative and helpful in providing all the information you need about XL Tangerang Call Center. Remember, whether you need customer service, technical support, or special assistance for subscribers with disabilities, XL Tangerang Call Center is here to help.
✨ If you have any feedback or additional questions, don’t hesitate to contact XL Tangerang Call Center through phone call, email, or social media. Remember, XL Tangerang Call Center is always here to help you stay connected.
Disclaimer
🚨 The information provided in this article is accurate and up-to-date at the time of publication. However, XL Tangerang Call Center reserves the right to change any information on its website or services without prior notice. It is always advisable to contact XL Tangerang Call Center directly for the most up-to-date information and assistance.