Introduction
Greetings, dear readers! Whether you’re a potential customer, an existing one, or simply someone who’s curious about Xerox, we’re thrilled to have you here. As you may know, Xerox Corporation is a well-known leader in document technology and services, operating in more than 160 countries. With such a wide reach, it’s no wonder that they employ an equally impressive system for customer support.
However, finding the right Xerox phone number or contact method can sometimes be a challenge, especially if you’re facing an urgent issue. That’s why we’ve created this ultimate guide – to help you navigate the world of Xerox’s call center and get the assistance you need, when you need it.
So, without further ado, let’s dive into the details of contacting Xerox’s call center!
What is Xerox’s Call Center?
Before we delve into the nitty-gritty of Xerox’s phone numbers, it’s important to understand what their call center is all about. Simply put, the Xerox call center is a department within the company that handles customer inquiries, support, and technical issues.
Their call center agents are highly trained and knowledgeable about Xerox’s products and services, so they can provide you with accurate information and solutions to your problems. In addition to phone support, Xerox’s call center also offers live chat, email, and social media support for customers who prefer those channels.
If you’re facing a problem with your Xerox product or service, or if you have a question or concern, contacting the call center is your best bet for getting the help you need. Now, let’s move on to the different ways you can do that!
Xerox Phone Numbers
1. Xerox Customer Service Phone Number
If you’re in the United States and need to speak with a Xerox representative, the customer service phone number to call is:
| Phone Number | Hours of Operation |
|---|---|
| 1-800-835-6100 | Monday to Friday, 8:00 AM to 8:00 PM Eastern Time |
If you’re outside the US, you can find a list of country-specific Xerox phone numbers on their website.
2. Xerox Technical Support Phone Number
If you’re facing a technical issue with your Xerox product, you’ll want to contact their technical support team. The phone number for technical support in the US is:
| Phone Number | Hours of Operation |
|---|---|
| 1-800-821-2797 | 24/7 |
Again, if you’re outside the US, you can find country-specific Xerox phone numbers on their website.
3. Xerox Supplies Phone Number
If you need assistance with ordering Xerox supplies, such as toner or ink cartridges, you can contact their supplies phone number. The phone number for supplies support in the US is:
| Phone Number | Hours of Operation |
|---|---|
| 1-800-822-2200 | Monday to Friday, 8:00 AM to 7:00 PM Eastern Time |
You can also order supplies online through Xerox’s website.
4. Xerox Corporate Phone Number
For general inquiries about Xerox Corporation, you can contact their corporate phone number. The phone number is:
| Phone Number | Hours of Operation |
|---|---|
| 1-203-968-3000 | Monday to Friday, 8:00 AM to 5:00 PM Eastern Time |
5. Xerox Small & Medium Business Phone Number
If you’re a small or medium business customer, you can contact Xerox’s SMB support team for assistance. The phone number is:
| Phone Number | Hours of Operation |
|---|---|
| 1-866-460-2248 | Monday to Friday, 8:00 AM to 8:00 PM Eastern Time |
6. Xerox Financial Services Phone Number
For inquiries about Xerox Financial Services, such as leasing or financing options, you can contact their financial services phone number. The phone number is:
| Phone Number | Hours of Operation |
|---|---|
| 1-800-275-9376 | Monday to Friday, 8:00 AM to 5:00 PM Eastern Time |
7. Xerox Global Partner Program Phone Number
If you’re a Xerox global partner or reseller, you can contact their partner program phone number for assistance. The phone number is:
| Phone Number | Hours of Operation |
|---|---|
| 1-800-275-9376, option 5 | Monday to Friday, 8:00 AM to 5:00 PM Eastern Time |
8. Xerox Real Estate Phone Number
If you have questions about Xerox’s real estate properties, you can contact their real estate phone number. The phone number is:
| Phone Number | Hours of Operation |
|---|---|
| 1-877-412-1963 | Monday to Friday, 8:00 AM to 5:00 PM Eastern Time |
Live Chat and Email Support
9. Xerox Live Chat Support
If you prefer to chat with a Xerox representative online, you can use their live chat support feature. Simply visit their website and click on the “Chat” button in the bottom right corner of the screen.
10. Xerox Email Support
If you have a non-urgent question or concern, you can also email Xerox’s support team. Visit their website and click on the “Contact Us” link in the footer to access their email form.
Social Media Support
11. Xerox Twitter Support
If you’re active on Twitter, you can reach out to Xerox’s support team by sending a tweet to @XeroxSupport. Their team will respond to your tweet as soon as possible.
12. Xerox Facebook Support
Xerox also has a Facebook page where you can send a message to their support team. Simply visit their page and click on the “Send Message” button.
13. Xerox LinkedIn Support
If you prefer to use LinkedIn, you can contact Xerox’s support team by sending a message through their LinkedIn page.
Frequently Asked Questions
1. How can I find the Xerox phone number for my country?
You can find a list of Xerox phone numbers by country on their website. Simply click on the “Contact Us” link in the footer and select your country from the drop-down menu.
2. How do I order Xerox supplies?
You can order supplies online through Xerox’s website, or by calling their supplies phone number (1-800-822-2200).
3. How do I reset my Xerox printer?
The process for resetting your Xerox printer will vary depending on the model. You can find instructions for your specific printer in the user manual or on Xerox’s website.
4. How do I update the firmware on my Xerox device?
You can find instructions for updating the firmware on your Xerox device in the user manual or on Xerox’s website. It’s important to keep your firmware up to date to ensure optimal performance and security.
5. How can I troubleshoot a problem with my Xerox product?
Xerox provides a variety of troubleshooting resources on their website, including user manuals, FAQs, and support forums. If you still need assistance, you can contact their call center for further help.
6. How do I find my Xerox device’s serial number?
The location of your Xerox device’s serial number will vary depending on the model. You can usually find it on a label or tag on the device itself, or on the packaging it came in.
7. How can I download Xerox drivers and software?
You can download Xerox drivers and software from their website. Simply visit the “Drivers & Downloads” section and select your product and operating system.
8. How do I cancel a Xerox service or subscription?
To cancel a Xerox service or subscription, you’ll need to contact their call center and speak with a representative. They will be able to assist you in the cancellation process.
9. How can I contact Xerox’s legal department?
If you have a legal inquiry related to Xerox, you can contact their legal department via email at legal@xerox.com.
10. How do I become a Xerox partner or reseller?
You can learn more about becoming a Xerox partner or reseller on their website. Simply visit the “Partner with Xerox” section for more information.
11. How can I provide feedback to Xerox?
You can provide feedback to Xerox through their website’s “Contact Us” form, or by emailing their customer service team.
12. How does Xerox ensure the security of my data?
Xerox takes data security very seriously and employs a variety of measures, including encryption and secure printing, to protect your data. You can learn more about Xerox’s security practices on their website.
13. How can I learn more about Xerox’s sustainability initiatives?
Xerox is committed to sustainability and has a variety of initiatives in place to reduce their environmental impact. You can learn more about these initiatives on their website.
Conclusion
We hope this ultimate guide to contacting Xerox’s call center has been helpful and informative for you. Whether you need assistance with a technical issue, supplies order, or simply have a question or concern, Xerox’s call center is here to help you.
Remember, there are a variety of ways to contact Xerox, from phone and live chat to social media and email support. Whatever method you choose, you can count on Xerox’s team of experts to provide you with the best possible support.
So, don’t hesitate to reach out to Xerox whenever you need help – they’re always here for you!
Closing Statement with Disclaimer
Thank you for reading this article about Xerox phone numbers and call center support. Please note that the information provided in this guide is accurate at the time of writing, but may be subject to change. Xerox reserves the right to update their phone numbers and support channels at any time.
Additionally, we are not affiliated with Xerox Corporation in any way, and this article is not sponsored or endorsed by them. Our goal is simply to provide helpful information to readers who may be seeking assistance from Xerox’s call center.
If you have any questions or concerns about the content of this article, please feel free to contact us. We appreciate your readership and hope that you found this guide useful!