The Ultimate Guide to Wipro Pune Call Center
Greetings readers! Are you interested in learning about Wipro Pune Call Center and its services? If so, you’ve come to the right place! In this comprehensive guide, we will provide you with all the information you need to know about Wipro Pune Call Center, their history, services, and benefits. Keep on reading!
The Introduction: What is Wipro Pune Call Center?
📌Wipro is a well-known multinational information technology, consulting, and business process services company. The company offers services in various industries such as healthcare, finance, retail, telecommunications, and more. Wipro has a vast network of call centers around the world, and one of them is located in Pune, India. The Wipro Pune Call Center offers a wide range of services to its clients, including customer care, technical support, and back-office operations.
📌The Wipro Pune Call Center is known for its excellent customer service, knowledgeable staff, and advanced technology. They are dedicated to providing the best-in-class services to their clients with the help of their highly skilled professionals.
📌In this guide, we will dive deep into the details of Wipro Pune Call Center and explore its services, history, and benefits to help you make an informed decision.
History of Wipro Pune Call Center
📌Wipro Pune Call Center was established in 2002 with the vision of providing world-class customer service to global clients. The center started with a team of 100 employees and a few clients, but today, it has grown to over 2000 employees and has become the preferred outsourcing destination for various industries.
📌Since its inception, Wipro Pune Call Center has been providing top-notch services to its clients, which has resulted in numerous recognitions and awards. The center has won the prestigious “Best Employer Brand Award” in 2020 for its exceptional HR practices and “Best IT/ITES Exporter Award” in 2015 for its outstanding contribution to the Indian IT industry.
Services Offered by Wipro Pune Call Center
📌Wipro Pune Call Center offers a wide range of services to its clients, including:
| Services | Description |
|---|---|
| Customer Care | The team handles customer queries, complaints, and issues via phone, email, or chat. |
| Technical Support | The team resolves technical issues and provides technical assistance to clients. |
| Back Office Operations | The team performs various back-office tasks such as data entry, document processing, and more. |
| Order Management | The team manages client orders and ensures timely delivery. |
| Finance and Accounting Services | The team provides end-to-end finance and accounting services to clients. |
Benefits of Wipro Pune Call Center
📌There are numerous benefits of choosing Wipro Pune Call Center as your outsourcing partner, including:
1. Cost-Effective Services
📌Wipro Pune Call Center offers affordable services without compromising on quality. They help clients save money and increase profitability.
2. Experienced Professionals
📌The center has a team of highly skilled and experienced professionals who are knowledgeable in their respective fields.
3. Advanced Technology
📌Wipro Pune Call Center uses advanced technology to deliver efficient and effective solutions to its clients.
4. Customized Solutions
📌The center provides tailor-made solutions to its clients, which are designed to meet their specific needs and requirements.
5. Multilingual Support
📌The team at Wipro Pune Call Center is proficient in various languages, which makes them an excellent choice for businesses that cater to a global audience.
FAQs
1. What kind of industries does Wipro Pune Call Center serve?
📌Wipro Pune Call Center serves various industries, including healthcare, finance, retail, telecommunications, and more.
2. What are the services offered by Wipro Pune Call Center?
📌Wipro Pune Call Center offers a wide range of services, including customer care, technical support, back office operations, order management, finance and accounting services, and more.
3. How many employees work at Wipro Pune Call Center?
📌Wipro Pune Call Center has a team of over 2000 employees.
4. What are the benefits of choosing Wipro Pune Call Center as an outsourcing partner?
📌The benefits of choosing Wipro Pune Call Center include cost-effective services, experienced professionals, advanced technology, customized solutions, and multilingual support.
5. What is the history of Wipro Pune Call Center?
📌Wipro Pune Call Center was established in 2002 with the vision of providing world-class customer service to global clients.
6. Has Wipro Pune Call Center won any awards?
📌Yes, Wipro Pune Call Center has won several awards, including the “Best Employer Brand Award” in 2020 and “Best IT/ITES Exporter Award” in 2015.
7. What kind of technology does Wipro Pune Call Center use?
📌Wipro Pune Call Center uses advanced technology to deliver efficient and effective solutions to its clients.
8. Is Wipro Pune Call Center proficient in languages other than English?
📌Yes, the team at Wipro Pune Call Center is proficient in various languages.
9. What are the working hours of Wipro Pune Call Center?
📌Wipro Pune Call Center operates 24/7.
10. How can I contact Wipro Pune Call Center?
📌You can contact Wipro Pune Call Center via phone, email, or chat.
11. Does Wipro Pune Call Center provide outsourced staffing services?
📌Yes, Wipro Pune Call Center provides outsourced staffing services to its clients.
12. What are the modes of communication used by Wipro Pune Call Center?
📌Wipro Pune Call Center uses phone, email, and chat as the modes of communication.
13. How does Wipro Pune Call Center ensure data security?
📌Wipro Pune Call Center follows strict data security protocols and ensures the confidentiality and privacy of its clients’ data.
The Conclusion: Take Action Now!
📌Now that you know everything about Wipro Pune Call Center and its services, it’s time to take action! If you’re looking for a reliable outsourcing partner who can provide you with cost-effective services, customized solutions, and experienced professionals, Wipro Pune Call Center is the right choice for you!
📌Get in touch with them today and take your business to new heights!
Closing Statement with Disclaimer
📌The information provided in this article is based on our research and experience. While we make every effort to ensure the accuracy and reliability of the information, we cannot guarantee its completeness or correctness. We urge our readers to conduct their own research and verify the information before making any business decisions.
📌We do not take any responsibility for any loss or damage that may arise from the use of the information provided in this article.