Will Call Prudential Center: Your Guide to Convenient Ticket Pickup

Opening Statement

👋 Welcome to our comprehensive guide about Will Call at Prudential Center! If you’re planning to attend an event at this world-class venue, you probably have questions about how to pick up your tickets, where to go, and what to expect when you arrive. That’s where we come in – we’ve compiled all the information you need to know about Will Call at Prudential Center in one convenient place.

Introduction

If you’re not familiar with Prudential Center, it’s a multi-purpose indoor arena located in downtown Newark, New Jersey. With a seating capacity of up to 19,500, this state-of-the-art facility is home to professional sports teams, concerts, and other live events throughout the year. Whether you’re a die-hard fan of the New Jersey Devils hockey team or you’re excited to see your favorite performer in concert, one thing is for sure: you’ll need tickets to get in. That’s where Will Call comes in – it’s the process of picking up your tickets directly from the box office on the day of the event.

What is Will Call?

Will Call is a service that allows event-goers to pick up their pre-purchased tickets directly from the box office on the day of the event. This can be a convenient option for those who don’t want to wait for their tickets to be mailed or who don’t have access to a printer to print out e-tickets at home. Instead, you can simply show up to the venue, present your ID and confirmation number, and receive your tickets on the spot.

Where is Will Call located at Prudential Center?

The Will Call window at Prudential Center is located on the corner of Lafayette Street and Mulberry Street, directly across from the box office. If you’re facing the entrance to the arena, Will Call will be to your left. Look for signs that say “Will Call” or ask a staff member if you need help finding the window.

What do I need to bring to pick up my tickets at Will Call?

When you arrive at Prudential Center to pick up your tickets at Will Call, you’ll need to bring a few things with you. First and foremost, make sure you have a valid photo ID with you – this could be a driver’s license, passport, or other government-issued ID. You’ll also need to bring your confirmation number or the credit card you used to purchase your tickets, as well as any other relevant purchase information (such as the name of the person who bought the tickets if it wasn’t you).

What are the Will Call hours at Prudential Center?

The Will Call window at Prudential Center is open on event days only, and the hours can vary depending on the event. In general, Will Call typically opens two hours before the event start time and closes at the end of the event’s first intermission or halftime. However, it’s always a good idea to double-check the hours for your specific event to make sure you don’t miss the window.

Can I pick up someone else’s tickets at Will Call?

If you need to pick up tickets for someone else at Will Call, you’ll need to have their confirmation number, a copy of their ID, and written permission from the ticket holder authorizing you to pick up the tickets on their behalf. This is typically done via email or letter, and the written permission should include both the name of the ticket holder and the name of the person picking up the tickets.

What happens if I arrive late for an event and the Will Call window is closed?

If you arrive late for an event and the Will Call window is closed, don’t worry – you still have options. You can go to the Box Office window and present your ID and credit card to have your tickets reprinted. However, there may be an additional fee for this service, so it’s always best to arrive early and avoid the hassle.

Will Call Prudential Center Table

Event Type	Will Call Hours
Hockey Games	Two hours before game time to the end of the first period
Basketball Games	Two hours before game time to the end of halftime
Concerts and Shows	Two hours before show time to the end of the intermission or halftime
Family Shows and Festivals	Two hours before event time to the end of the intermission or halftime

FAQs

1. Can I pick up my tickets at Will Call in advance?

No, tickets can only be picked up at Will Call on the day of the event.

2. Can I change the name on my tickets if I’m not able to attend?

No, tickets are non-transferable and cannot be resold or given away.

3. What if I lose my confirmation number?

If you lose your confirmation number, you can usually retrieve it by contacting the ticket seller or checking your email for the original purchase confirmation.

4. Can I get a refund if I can’t attend the event?

Refunds are typically not available for tickets purchased through Will Call or other box office services.

5. How do I know if my tickets are available for Will Call?

When you purchase your tickets, you’ll usually have the option to select Will Call as your delivery method. If you don’t see this option, it may not be available for your event.

6. What happens if I arrive at Will Call after the window has closed?

If you arrive after the Will Call window has closed, you may be able to pick up your tickets at the Box Office window instead.

7. Can I bring a friend to pick up my tickets at Will Call?

If you need someone else to pick up your tickets for you, you’ll need to provide written permission and a copy of your ID.

8. Will Call is located across the street from the entrance to Prudential Center. Is there a safe way to cross the street?

Yes, there is a crosswalk at the intersection of Lafayette Street and Mulberry Street, and there are usually staff members on hand to help direct foot traffic.

9. What is the latest I can pick up Will Call tickets?

The Will Call window typically closes at the end of the first intermission or halftime, so make sure to arrive well before then to avoid missing the cutoff.

10. Can I upgrade my Will Call tickets to a different seating section?

Upgrades may be available in certain cases, but you’ll need to check with the ticket seller or box office to see if this is possible.

11. Is Will Call available for all events at Prudential Center?

Will Call is typically available for most events at Prudential Center, but it’s always a good idea to double-check with the venue or ticket seller before making any assumptions.

12. What happens if I forget my ID when picking up my tickets at Will Call?

You will not be able to pick up your tickets without a valid photo ID, so make sure to bring it with you!

13. Can I purchase tickets at the Will Call window?

No, the Will Call window is only for ticket pickup – you’ll need to purchase tickets in advance either online or through a ticket seller.

Conclusion

🎉 Congratulations, you’ve made it to the end of our guide to Will Call at Prudential Center! We hope this information has been helpful for you as you prepare to attend your event. Remember to bring all the required documents and arrive early to avoid any delays. And most of all, enjoy your experience at this world-class venue!

Closing Statement with Disclaimer

The information in this article is accurate as of the time of writing, but event details and policies can be subject to change. Always double-check with the venue or ticket seller for the most up-to-date information. Additionally, we are not affiliated with Prudential Center or any ticket sellers – this article is for informational purposes only.