Will Call at United Center: Everything You Need to Know

The Ultimate Guide to Will Call and Ticket Pick-Up at United Center

Welcome to our comprehensive guide on will call at United Center. If you’re planning to attend an event at this iconic venue, you’ll need to know all about will call and how to pick up your tickets. This guide will give you everything you need to know, from what will call is to the exact steps you need to take to pick up your tickets. Whether you’re a seasoned concert-goer or a first-time visitor, this guide is an essential resource for anyone attending an event at the United Center.

What is Will Call?

Will call is a service provided by venues like United Center that allows you to pick up your pre-purchased tickets on the day of the event. When you choose to use will call, you won’t receive physical tickets in the mail or via email. Instead, you’ll need to go to the will call window at the venue to retrieve your tickets in person. This is a popular option for people who are worried about losing or misplacing their tickets, or who want to ensure that their tickets are secure until the day of the event.

Why Use Will Call?

There are several reasons why you might choose to use will call instead of receiving your tickets in the mail or via email:

  • You’re worried about losing or misplacing your tickets
  • You want to ensure that your tickets are secure until the day of the event
  • You’ve purchased tickets close to the event date and don’t have enough time for them to be mailed to you
  • You want to surprise someone with tickets and don’t want them to see the tickets in the mail or in your email inbox

No matter what your reason is for using will call, it’s important to know how to use this service effectively.

Using Will Call at United Center: Step-by-Step Guide

If you’ve chosen to use will call at United Center, here are the exact steps you need to follow to pick up your tickets:

  1. Check your ticket purchase confirmation to see if will call is available for your event. Most events at United Center offer will call, but some may not.
  2. On the day of the event, go to the United Center box office. This is located at the corner of Madison Street and Wood Street. The box office is open Monday through Friday from 11am-6pm and Saturday from 11am-4pm. On event days, the box office will open three hours before the event start time.
  3. Follow the signs to the will call window. This is usually located near the box office. Look for signs that say “Will Call” or ask a United Center employee for directions.
  4. Bring a valid photo ID and your ticket purchase confirmation. Your photo ID must match the name on the ticket purchase confirmation.
  5. Wait in line at the will call window. This can take some time, especially if you’re attending a popular event.
  6. Once you reach the front of the line, give the ticket seller your photo ID and ticket purchase confirmation. They will verify your information and give you your tickets.
  7. Double-check that the tickets are correct and take them with you to the event entrance.
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Will Call FAQ

What happens if I lose my ticket purchase confirmation?

If you lose your ticket purchase confirmation, you may still be able to pick up your tickets at will call. However, you’ll need to bring a valid photo ID and any other documentation you have that proves you purchased the tickets. This could include a credit card statement or email confirmation from the ticketing company.

Can someone else pick up my tickets at will call?

In most cases, only the person whose name is on the ticket purchase confirmation can pick up the tickets at will call. However, some venues may allow you to change the name on the confirmation or add someone else’s name to the list of people authorized to pick up the tickets. Check with United Center ahead of time to see if this is an option.

Can I pick up my tickets before the day of the event?

In most cases, you can only pick up your tickets at will call on the day of the event. However, some venues may offer early will call pick-up for certain events. Check with United Center ahead of time to see if this is an option for your event.

Can I use will call for accessible seating?

Yes, will call is available for accessible seating tickets. When you arrive at United Center, let the staff know that you need accessible seating and they will direct you to the appropriate will call window.

Can I use will call if I purchased my tickets through a third-party seller?

In most cases, you can still use will call if you purchased your tickets through a third-party seller. However, you’ll need to bring a valid photo ID and any confirmation emails or receipts you received from the seller.

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What if I arrive at the event and realize I forgot my will call tickets?

If you arrive at United Center without your will call tickets, you’ll need to go to the box office and present a valid photo ID and your ticket purchase confirmation. The box office staff will print out replacement tickets for you.

Can I use will call for all types of events at United Center?

Most events at United Center offer will call as a ticket pick-up option. However, some events may not offer will call or may have different will call procedures. Check with United Center ahead of time to see if will call is available for your event.

What do I do if the will call line is very long?

During popular events, the will call line at United Center can be very long. To avoid waiting in line, try to arrive early and pick up your tickets as soon as possible. You can also try asking a United Center employee if there is a separate will call line for VIP or accessible seating tickets.

What is the latest I can pick up my will call tickets?

The latest you can pick up will call tickets at United Center depends on the event. However, in general, you should plan to pick up your tickets at least an hour before the event start time. This will give you plenty of time to go through security and find your seat.

What if I can’t attend the event after I’ve picked up my will call tickets?

If you can’t attend the event after you’ve picked up your will call tickets, you may be able to sell them to someone else. However, you’ll need to check the event’s refund policy to see if this is allowed. In most cases, tickets purchased through will call are non-refundable.

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Can I change my will call ticket to a physical ticket?

In most cases, you can’t change your will call ticket to a physical ticket. However, some venues may allow you to do this for a fee. Check with United Center ahead of time to see if this is an option.

What if I have a problem with my will call tickets?

If you have a problem with your will call tickets at United Center, talk to a staff member or security guard. They will direct you to the appropriate person to help you resolve the issue.

Can I use will call if I have a group of ticket holders?

Yes, you can use will call if you have a group of ticket holders. However, each person in the group will need to bring a valid photo ID and the ticket purchase confirmation with their name on it.

Can I use will call for mobile tickets?

No, will call is only for physical tickets. If you purchased mobile tickets, you can access them through your ticketing app or confirmation email.

What if I have more questions about will call at United Center?

If you have more questions about will call at United Center, contact the venue directly. They will be able to provide you with the most up-to-date information on will call procedures.

Conclusion

Now that you know everything you need to know about will call at United Center, you can attend your event with confidence. Remember to bring a valid photo ID and your ticket purchase confirmation, and arrive at the venue early to avoid long will call lines. If you have any problems or questions, don’t hesitate to ask a staff member or security guard for assistance.

We hope this guide has been helpful and informative. Enjoy your event at United Center!

Disclaimer

This article is intended for informational purposes only. While we strive to provide accurate and up-to-date information, we cannot guarantee that all information in this guide is correct at the time of publication. Please contact United Center directly for the most up-to-date information on will call procedures.