Introduction
Welcome to our informative article about where you can find the Comcast call center. If you are a Comcast customer or thinking of switching to Comcast, you may have some questions about where you can reach their customer service team. In this article, we will provide you with all the details you need to locate Comcast’s call center and how to get in touch with their customer service representatives.
Comcast is one of the largest telecommunications companies in the United States, providing cable television, internet, and phone services to millions of customers. As a customer of Comcast, you may need to contact their customer service team for various reasons, such as setting up or canceling services, troubleshooting technical issues, or making payments. So, let’s dive into the details about where you can find Comcast’s call center.
Where is Comcast’s Call Center?
Comcast has call centers located in various parts of the United States, including:
| Location | Address | Phone Number |
|---|---|---|
| Philadelphia, PA | 1701 John F Kennedy Blvd, Philadelphia, PA 19103 | (800) 934-6489 |
| Jacksonville, FL | 7406 Fullerton St, Jacksonville, FL 32256 | (800) 934-6489 |
| Spokane, WA | 1717 W Cataldo Ave, Spokane, WA 99201 | (800) 934-6489 |
| Memphis, TN | 3251 Players Club Pkwy, Memphis, TN 38125 | (800) 934-6489 |
| Canoga Park, CA | 21201 Victory Blvd, Canoga Park, CA 91303 | (800) 934-6489 |
If you want to reach Comcast’s customer service team, you can call their toll-free number at (800) 934-6489. Alternatively, you can visit their website and use their live chat feature or send them an email through their contact form.
Frequently Asked Questions (FAQs)
1. What are Comcast’s hours of operation?
Comcast’s call centers are open 24 hours a day, seven days a week.
2. What services can I contact Comcast’s call center for?
You can contact Comcast’s call center for various services, including cable television, internet, phone, and home security.
3. Is there a difference between Comcast’s customer service and technical support?
Yes, Comcast has separate departments for customer service and technical support. If you have technical issues with your services, you can reach their technical support team by calling (800) 934-6489.
4. Can I visit Comcast’s call center in person?
No, Comcast’s call centers are not open to the public. You can only contact their customer service team through phone, live chat, or email.
5. How long does it take to reach a customer service representative at Comcast?
Comcast’s customer service representatives are typically available within a few minutes of calling their toll-free number.
6. Do I need to have my account information ready when I call Comcast’s customer service?
Yes, it’s important to have your account information ready when you call Comcast’s customer service team. This will help them access your account quickly and provide you with the assistance you need.
7. Can I schedule an appointment with Comcast’s customer service representative?
Yes, you can schedule an appointment with Comcast’s customer service representative through their website or by calling their toll-free number.
8. Is Comcast’s customer service available in languages other than English?
Yes, Comcast’s customer service is available in Spanish and other languages besides English. You can select your preferred language when you call their toll-free number.
9. How can I cancel my Comcast services?
You can cancel your Comcast services by calling their toll-free number and speaking with a customer service representative. They will guide you through the cancellation process and answer any questions you may have.
10. Can I pay my Comcast bill over the phone?
Yes, you can pay your Comcast bill over the phone by calling their toll-free number and selecting the payment option.
11. Does Comcast have a mobile app for customer service?
Yes, Comcast has a mobile app that allows you to manage your services, pay your bills, and contact customer service representatives.
12. How can I report a technical issue with my Comcast services?
You can report a technical issue with your Comcast services by calling their technical support team at (800) 934-6489.
13. How can I provide feedback about my experience with Comcast’s customer service?
You can provide feedback about your experience with Comcast’s customer service by visiting their website and filling out their customer satisfaction survey.
Conclusion
We hope this article has provided you with all the information you need to find Comcast’s call center and reach their customer service team. Remember, they are available 24/7 to assist you with any questions or concerns you may have. Whether you need technical support, want to make a payment, or schedule an appointment, Comcast’s customer service team is ready to help you.
If you have any further questions or concerns, please don’t hesitate to contact Comcast’s customer service team through their website, live chat, or toll-free number.
Disclaimer
Comcast’s call center locations and phone numbers are subject to change. Please visit their website or contact their customer service team for the most up-to-date information.