Introduction
Welcome to UOB Credit Card Indonesia Call Center, where we provide assistance with all your credit card needs. Whether you’re having trouble with your card or simply have a question or concern, our team is here to help you navigate your credit card experience with ease. Our goal is to ensure that you have a seamless experience with our credit cards and feel confident in using them. We understand that managing a credit card can be challenging, but with our call center support, we hope to make it a little bit easier.
📞If you need immediate assistance, you can call our hotline at +62 21 29852700.
In this article, we’ll provide an in-depth overview of UOB Credit Card Indonesia, including its features, benefits, fees, and rewards. Additionally, we’ll discuss how to contact our call center and what to expect when you do.
About UOB Credit Card Indonesia
UOB Credit Card Indonesia is a leading credit card issuer in Indonesia, with over 60 years of experience in the finance industry. Our credit cards are designed to fit the needs of different individuals and businesses, with various benefits, rewards, and promotions. With a UOB Credit Card Indonesia, you can enjoy a range of benefits, such as cashback, travel rewards, shopping discounts, and more.
🌟One of the most popular credit cards is the UOB One Card, which provides up to 5% cashback on your daily spendings. Another option is the UOB Lady’s Card, which offers exclusive rewards and discounts for women.
Features of UOB Credit Card Indonesia
UOB Credit Card Indonesia offers a wide range of features that cater to different needs and preferences. Here are some of the key features:
| Features | Description |
|---|---|
| Wide range of credit cards | Choose from a variety of credit cards with different benefits and rewards |
| Cashback | Earn cashback on your daily spendings |
| Travel rewards | Enjoy exclusive discounts on flights, hotels, and car rentals |
| Shopping discounts | Get up to 50% off on your favorite brands and products |
| Easy application process | Apply for a credit card online or in-person at one of our branches |
| 24/7 customer support | Contact our call center anytime for assistance with your credit card |
Benefits of UOB Credit Card Indonesia
Here are some of the key benefits of having a UOB Credit Card Indonesia:
- Get cashback on your daily spendings
- Enjoy exclusive discounts and rewards
- Easy and secure online transactions
- Track your expenses and get updates on your rewards
- Use your card internationally with ease
Fees and Charges of UOB Credit Card Indonesia
Here are some of the fees and charges associated with UOB Credit Card Indonesia:
| Fee/Charge | Description |
|---|---|
| Annual fee | Varies depending on the type of credit card |
| Interest rate | Varies depending on the type of credit card and the balance |
| Late payment fee | 2% of the outstanding balance or IDR 50,000, whichever is higher |
| Cash withdrawal fee | 5% of the amount or IDR 50,000, whichever is higher |
| Foreign transaction fee | 3% of the transaction amount |
Contacting UOB Credit Card Indonesia Call Center
If you need assistance with your UOB Credit Card Indonesia, you can contact our call center anytime. Here are the ways to reach us:
- Call our hotline at +62 21 29852700
- Send us an email at customer.service@uob.co.id
- Visit one of our branches
When you call our hotline, you’ll be connected with one of our customer service representatives who will help you with your query. You’ll need to provide your credit card number and personal details to verify your identity.
FAQs
What is the eligibility criteria for UOB Credit Card Indonesia?
To be eligible for UOB Credit Card Indonesia, you must be at least 21 years old and have a minimum income of IDR 3 million per month.
How do I apply for a UOB Credit Card Indonesia?
You can apply for a UOB Credit Card Indonesia online or in-person at one of our branches. You’ll need to provide your personal and income details and submit the necessary documents.
How do I activate my UOB Credit Card Indonesia?
You can activate your UOB Credit Card Indonesia by calling our hotline or through the UOB Mobile Banking app. You’ll need to provide your credit card number and personal details to verify your identity.
What rewards can I get with my UOB Credit Card Indonesia?
With a UOB Credit Card Indonesia, you can get cashback, travel rewards, shopping discounts, and more. The rewards vary depending on the type of credit card you have.
What is the credit limit for UOB Credit Card Indonesia?
The credit limit for UOB Credit Card Indonesia varies depending on the type of credit card and your creditworthiness.
How can I check my UOB Credit Card Indonesia balance?
You can check your UOB Credit Card Indonesia balance through the UOB Mobile Banking app or by logging in to your account on our website.
What should I do if my UOB Credit Card Indonesia is lost or stolen?
If your UOB Credit Card Indonesia is lost or stolen, you should immediately call our hotline to report it. We’ll block your card to prevent any unauthorized transactions.
What should I do if I suspect fraudulent activity on my UOB Credit Card Indonesia?
If you suspect fraudulent activity on your UOB Credit Card Indonesia, you should immediately call our hotline to report it. We’ll investigate the matter and take necessary actions to protect your account.
How do I make a payment for my UOB Credit Card Indonesia?
You can make a payment for your UOB Credit Card Indonesia through various payment methods, such as online banking, mobile banking, ATM, and cash deposit. You can also set up automatic payments to ensure that your bills are paid on time.
Can I use my UOB Credit Card Indonesia abroad?
Yes, you can use your UOB Credit Card Indonesia abroad. However, foreign transaction fees may apply, depending on the type of credit card you have.
How do I redeem my UOB Credit Card Indonesia rewards?
You can redeem your UOB Credit Card Indonesia rewards through the UOB Mobile Banking app or by logging in to your account on our website. The redemption process may vary depending on the type of reward you want to redeem.
How do I change my UOB Credit Card Indonesia PIN?
You can change your UOB Credit Card Indonesia PIN through the UOB Mobile Banking app or by visiting one of our branches.
What should I do if I forget my UOB Credit Card Indonesia PIN?
If you forget your UOB Credit Card Indonesia PIN, you can call our hotline to request a new PIN. You’ll need to verify your identity before we can issue a new PIN.
Conclusion
UOB Credit Card Indonesia Call Center is here to help you with all your credit card needs. We understand that managing a credit card can be challenging, but with our call center support, you can feel confident in using your card. We hope that this article has provided you with the information you need to make the most out of your UOB Credit Card Indonesia. If you have any further questions or concerns, feel free to contact our call center anytime.
👉Start enjoying the benefits of UOB Credit Card Indonesia today!
Closing Statement
Disclaimer: This article is for informational purposes only and does not constitute financial advice. UOB Credit Card Indonesia is not responsible for any loss or damage that may arise from the use of this article or any information contained therein. You should always seek professional financial advice before making any decisions regarding your credit cards.