Introduction
Welcome to the comprehensive guide to Universitas Negeri Malang’s Call Center! Are you looking for more information on this university’s call center and its services? You’ve come to the right place! With a history dating back to 1954, Universitas Negeri Malang (UM) is one of the oldest and most prestigious universities in Indonesia. From its excellent facilities to its highly qualified faculty, UM is undoubtedly committed to providing top-tier education to students from across the country and beyond.
That said, many people are still unaware of the functions and services provided by the university’s call center. This article will provide an in-depth look at UM’s call center, answering all your questions about its purpose, services, and benefits. By the time you’re done reading, you’ll have a better understanding of what UM’s call center has to offer and how it can help you achieve academic success.
Getting Started with UM Call Center
The UM call center is one of the most crucial departments of the university. The call center serves as the primary hub for all inquiries and support to help students, faculty, and staff with their university-related issues.
The UM call center offers various services, including providing information on degree requirements, admissions, financial assistance, and academic aid. It also offers technical support, assistance with university policies and procedures, and help with navigating the university’s online resources. If you are a student, staff, or faculty member of UM, you can benefit from the call center’s services.
Universitas Negeri Malang
The History of Universitas Negeri Malang
Founded in 1954, UM is one of the oldest and most established universities in Indonesia. Its primary purpose was to provide teacher training courses, but over time, it evolved to become a comprehensive university with 12 faculties and over 250 courses across undergraduate, graduate, and doctoral programs. UM is known for its excellent academic programs and research excellence, making it a top choice for students from all over Indonesia and beyond.
Faculties and Programs at Universitas Negeri Malang
UM has 12 faculties and several programs that cater to students from diverse academic backgrounds. These faculties include Faculty of Mathematics and Natural Sciences, Faculty of Social Sciences, Faculty of Economics and Business, Faculty of Language and Literature, Faculty of Cultural Sciences, Faculty of Psychology, and many more.
UM offers undergraduate, graduate, and doctoral programs in fields such as business, engineering, education, mathematics, psychology, arts, and culture, among others. UM also offers the KKN program for students who wish to hone their professional skills and gain hands-on experience in a real-world setting. The university also has excellent research facilities and is home to several research centers and institutes that support research in different fields.
UM Call Center Services
Admissions
The UM call center provides useful information on its admissions process for undergraduate and postgraduate programs. Prospective students can ask questions related to eligibility requirements, scholarships, entrance exams, and the enrollment process. The call center also provides assistance with filling out and submitting admission forms and documents.
Academic Support
UM’s call center is committed to assisting students with their academic needs. It provides guidance on course selection, academic planning, and registration. The call center also helps students understand university policies and procedures and provides support to those who need help with their academic work or research projects.
Technical Assistance
The UM call center offers technical assistance to students, staff, and faculty members who experience difficulties accessing university platforms and resources such as email, the e-library, and online courses. The call center also provides assistance with hardware and software issues, including network connectivity problems and password recovery.
Financial Assistance
Students can also reach out to UM’s call center for assistance with financial aid applications and inquiries. The call center provides information on scholarships, grants, student loans, and work-study programs available to help students finance their education at UM.
General Inquiries
The UM call center is available to answer any general questions related to the university. Students, faculty, and staff members can use the call center for information on UM’s services, facilities, and events.
Online Resources
UM call center provides information regarding all of the university’s online resources, making sure you can find what you need to achieve academic success. This includes the e-library, online courses, research databases, and digital materials, among others.
Assistance for People with Disabilities
The UM call center is also committed to helping students with disabilities. The call center provides support services such as academic coaching, accessibility accommodation, and other resources to ensure that students with disabilities can maximize their academic potential.
Universitas Negeri Malang Call Center: Frequently Asked Questions (FAQs)
1. How can I reach UM call center?
You can reach UM call center by dialing +62341-464318 or sending an email to info@callcenter.um.ac.id.
2. What are the opening hours of UM call center?
The UM call center is open from Monday to Friday, 8 a.m. to 5 p.m. GMT+7.
3. What information should I provide when calling UM call center?
You should provide your name, university affiliation, and the reason for your inquiry or request when calling the UM call center.
4. Can I visit UM call center in person?
Yes. You can visit UM call center in person. The call center is located in UM’s administration building.
5. Is UM call center available during weekends and holidays?
No. The UM call center operates on weekdays, excluding weekends and public holidays.
6. Can UM call center help me with my scholarship application?
Yes. The UM call center provides support for scholarship applications and inquiries.
7. Can UM call center provide me with information on UM’s research institutes?
Yes. The UM call center provides information on UM’s research institutes and their research areas.
8. How can I get assistance with my academic work or research project through UM call center?
You can contact UM call center to get assistance with your academic work or research project. The call center can provide guidance on research methodology, academic writing, and data analysis.
9. Can UM call center provide assistance with course registration?
Yes. The UM call center can provide assistance with course registration, including course selection, academic planning, and registration procedures.
10. Is UM call center available to international students?
Yes. UM call center is available to both domestic and international students.
11. Can UM call center provide information on UM’s student organizations?
Yes. The UM call center provides information on UM’s student organizations, clubs, and activities.
12. What services does UM call center offer to students with disabilities?
UM call center provides support services such as academic coaching, accessibility accommodation, and other resources to ensure that students with disabilities can maximize their academic potential.
13. Can UM call center provide information on UM’s alumni network?
Yes. The UM call center provides information on UM’s alumni network and its activities.
Conclusion: Take Action and Get in Touch with UM Call Center
By now, you should have a good idea of what to expect from UM call center. The call center offers a wide range of services that are designed to help students, faculty, and staff members navigate the complexities of the university system with ease. From academic assistance to technical support to financial aid, UM call center has got you covered!
If you have any questions or require any assistance, don’t hesitate to reach out to the UM call center. Get in touch today to take advantage of its excellent services and get the answers you need to succeed academically!
Closing Statement With Disclaimer
The information provided in this article is correct at the time of writing. However, UM and its call center may update their policies, procedures, and services from time to time. Therefore, it is advisable to confirm the information provided with UM call center before making any decisions based on it.