Greetings, esteemed readers! We hope this article finds you in good health and high spirits. Today, we will be discussing the Universitas Brawijaya Call Center, a valuable resource for all students, staff, and parents affiliated with the esteemed university.
What is the Universitas Brawijaya Call Center?
The Universitas Brawijaya Call Center is a dedicated helpline service that provides 24/7 support to all members of the UB community. Whether you have a query, complaint, or need assistance with a particular issue, the call center is a one-stop-shop for all your needs.
Why is the Universitas Brawijaya Call Center important?
The UB Call Center serves as a vital communication link between the university and its stakeholders. It allows students, parents, and staff to stay informed and up-to-date with the latest news, announcements, and events related to the institution. Furthermore, it provides an excellent platform for addressing concerns and resolving issues in a timely and efficient manner.
How can I contact the Universitas Brawijaya Call Center?
The UB Call Center can be reached through various channels, including phone, email, and social media. Here are the details:
| Channel | Contact Information |
| Phone | 0811-247-8787 |
| callcenter@ub.ac.id | |
| @ub_callcenter | |
| ub_callcenter |
FAQs
What are the operating hours of the UB Call Center?
The UB Call Center operates 24 hours a day, seven days a week, including holidays.
What kind of services does the UB Call Center offer?
The UB Call Center provides a wide range of services, including information on admissions, scholarships, academic programs, and student services.
Can parents contact the UB Call Center?
Yes, parents are more than welcome to contact the UB Call Center if they have any queries or concerns related to their child’s academic journey at UB.
What kind of complaints can be addressed through the UB Call Center?
The UB Call Center is equipped to handle a broad range of complaints, including those related to academics, campus facilities, housing, and transportation.
Can I provide feedback on my experience with the UB Call Center?
Yes, the UB Call Center welcomes feedback from all users. Your feedback helps us improve our services and ensure that we meet your expectations.
How do I know if my query has been resolved?
The UB Call Center follows up on all queries and complaints until they are resolved to your satisfaction. You will be notified once your query has been resolved.
Is the UB Call Center available to alumni?
No, the UB Call Center is only available to current students, staff, and parents of UB.
How long does it take for the UB Call Center to respond to queries?
The UB Call Center strives to respond to queries within 24 hours of receiving them. However, during peak periods, it may take longer to address your concerns.
What languages are supported by the UB Call Center?
The UB Call Center supports Indonesian and English languages.
Can I attach files or documents to my query?
Yes, you can attach files or documents to your query when contacting the UB Call Center via email.
What security measures are in place to protect my personal information?
The UB Call Center follows all relevant data protection laws and implements strict security measures to protect your personal information.
Can I contact the UB Call Center anonymously?
No, the UB Call Center requires individuals to provide their full name and contact details when submitting a query.
Can I contact the UB Call Center for non-academic issues?
No, the UB Call Center only handles academic-related issues. For non-academic concerns, you can contact the relevant department or office directly.
What should I do if I’m not satisfied with the response from the UB Call Center?
If you are not satisfied with the response from the UB Call Center, please escalate your concern to the relevant department or office.
Conclusion
In conclusion, the Universitas Brawijaya Call Center is a valuable resource for all members of the UB community. It provides a convenient and accessible platform for addressing concerns, resolving issues, and staying informed. We encourage all readers to take advantage of this service and experience the benefits for themselves.
Thank you for taking the time to read this article. We hope you found it informative and useful. If you have any further queries, please do not hesitate to contact the UB Call Center.
Disclaimer:
The information provided in this article is accurate and up-to-date at the time of writing. However, it is subject to change without notice. The authors and publishers of this article cannot be held liable for any losses, damages, or inconvenience arising from the use of the information provided herein.