Introduction
Greetings esteemed readers and welcome to this article about Uniserve call center. In this age of technology, excellent customer support services have become a basic necessity for any business to succeed. Uniserve call center provides top-notch customer support services and has become a household name in the industry. In this article, we aim to provide you with an in-depth understanding of Uniserve, its history, services, and why it is the best option for businesses looking for exceptional customer support services. So, sit tight and let’s explore the world of Uniserve together. π€π§
What is Uniserve Call Center?
Uniserve call center is a customer support service provider that offers a wide range of solutions to businesses worldwide. Since its establishment, Uniserve has served as the go-to point for businesses seeking exemplary customer service support at competitive prices. The company prides itself on providing customized solutions that suit the specific needs of each client. With over two decades of experience in the industry, Uniserve remains at the top of its game, offering innovative solutions to companies looking to stay ahead of the curve. ππ»
Uniserve Call Center: A Brief History
Uniserve call center was established in 1997 in Vancouver, Canada, by its founder Michael C. Scholz. The company began its operations as a provider of internet and telecom services, but over time, it expanded its services to customer support services. With its exceptional services, Uniserve has grown to become a global leader in delivering innovative customer support services to businesses across different industries. Currently, Uniserve call center has its headquarters in Delta, British Columbia, and has several call centers located in different parts of the world. ππ
Uniserve Call Center: Services Offered
Uniserve call center offers a comprehensive range of customer support services tailored to suit the needs of businesses across various industries. Some of the services offered by Uniserve include:
| Service | Description |
|---|---|
| Inbound Call Center Services | Uniserve offers inbound call center services, which include providing customer support, technical support, order processing, and help desk services. |
| Outbound Call Center Services | Uniserve also provides outbound call center services which involve conducting surveys, lead generation, cold calling, telemarketing, and appointment setting. |
| Back Office Services | Uniserve provides back-office services, which include data entry, order tracking, inventory management, and payment processing. |
| Live Chat Support | Uniserve offers live chat support services that provide real-time assistance to customers visiting a company’s website. |
| Email Support | Uniserve provides email support services that cater to inquiries, technical support, and complaints via email. |
| Social Media Support | Uniserve offers social media support services that entail managing social media accounts, responding to inquiries, and handling customer feedback. |
Why Uniserve Call Center is the Best Option for Your Business
Uniserve call center is the best option for your business for several reasons:
Uniserve Offers Customized Solutions
Uniserve understands that different businesses have different needs, and as such, it provides customized solutions that suit each client’s specific needs. This approach ensures that businesses get value for their money and a high level of customer satisfaction. π€π
Uniserve Employs Highly Skilled Professionals
Uniserve call center employs highly skilled professionals who are well trained to handle various customer support issues effectively. With a rigorous hiring process, Uniserve ensures that only the best candidates are hired, which translates to exceptional service delivery. πΌπ©βπΌ
Uniserve Offers 24/7 Support Services
Uniserve call center offers round-the-clock customer support services, which ensures that businesses can always reach them, even during off-hours. This approach guarantees that customers’ needs are always met, which translates to increased customer satisfaction and retention. ππ―
Uniserve Uses Cutting-Edge Technology
Uniserve call center deploys the latest technology to provide its services. With an internal IT team, Uniserve ensures that its systems are always up to date, and clients get the best possible service delivery. π»π
Uniserve Offers Competitive Pricing
Uniserve call center offers its services at competitive prices, ensuring that its clients get value for their money. With different pricing plans, businesses can choose the one that suit their budgets and specific needs. π²π€
Uniserve Has a Proven track Record
Uniserve call center has a proven track record of providing exceptional customer support services to businesses worldwide. With over two decades of experience in the industry, Uniserve has become a household name, and businesses can trust them to deliver on their promises. π’π
13 FAQs about Uniserve Call Center
1. What makes Uniserve call center different from other call centers?
Uniserve call center offers customized solutions, employs skilled professionals, provides 24/7 support services, uses cutting-edge technology, and offers competitive pricing.
2. How long has Uniserve been in the customer support services industry?
Uniserve call center has been in the customer support services industry since 1997.
3. Where is Uniserve call center headquartered?
Uniserve call center is headquartered in Delta, British Columbia, Canada.
4. How many call centers does Uniserve have?
Uniserve call center has several call centers located in different parts of the world.
5. What kind of services does Uniserve call center offer?
Uniserve call center offers inbound and outbound call center services, back-office services, live chat support, email support, and social media support services.
6. How does Uniserve ensure that it hires the best candidates?
Uniserve call center has a rigorous hiring process that ensures that only the best candidates are hired. The process involves testing, interviews, and background checks.
7. Does Uniserve offer multilingual support services?
Yes, Uniserve call center offers multilingual support services to businesses worldwide.
8. How does Uniserve ensure that its systems are always up to date?
Uniserve call center has an internal IT team responsible for maintaining and updating its systems regularly.
9. Does Uniserve call center provide real-time customer support services?
Yes, Uniserve call center provides real-time customer support services via live chat support.
10. Can businesses choose pricing plans that suit their budgets and specific needs?
Yes, Uniserve call center offers different pricing plans that businesses can choose from depending on their budgets and specific needs.
11. How does Uniserve ensure that its clients get value for their money?
Uniserve call center offers customized solutions to businesses, ensuring that each client gets services that suit their specific needs, which translates to value for their money.
12. How does Uniserve ensure that businesses can always reach them?
Uniserve call center provides round-the-clock support services, which ensures that businesses can always reach them, even during off-hours.
13. Can Uniserve call center help businesses in different industries?
Yes, Uniserve call center provides customer support services to businesses across different industries worldwide.
Conclusion
Uniserve call center is undoubtedly the best option for businesses looking for exceptional customer support services. With over two decades of experience in the industry, Uniserve has built a reputation for delivering innovative solutions to businesses across different industries. The company employs highly skilled professionals, uses cutting-edge technology, and offers customized solutions that suit each client’s specific needs. Uniserve’s 24/7 support services, competitive pricing, and proven track record make it the ideal partner for businesses looking to stay ahead of the curve. So, why not partner with Uniserve call center today and experience the best customer support services in the industry? π€π
Closing Statement with Disclaimer
This article about Uniserve call center was written to provide information and promote the company’s services. The information provided is based on research, and we do not guarantee the accuracy of the information provided. We advise that businesses do their research and due diligence before partnering with Uniserve call center or any other service provider. We shall not be held liable for any decisions made based on the information provided in this article.