The Ultimate Guide to Toshiba India Call Center
Greetings, readers! Are you looking for an exceptional customer service experience? Look no further! In this article, we’ll take a deep dive into the world of Toshiba India call center. From its inception to its milestones, services, and FAQs, we’ll cover everything you need to know. Let’s begin!
Introduction: All About Toshiba India Call Center
Founded in 1939, Toshiba is a globally-renowned brand, providing a range of electronic products and services across the world. Toshiba India Call Center is a division of Toshiba that caters to the Indian market. Established in 2001, the call center has grown to become a leading provider of customer service solutions.
At Toshiba India Call Center, customer satisfaction is our top priority. We ensure that every concern, query or feedback is listened to and resolved promptly. Our call center operates 24/7, so our customers never have to wait to get in touch with us. With cutting-edge technology and a dedicated team, we provide world-class customer service that is unmatched by any other provider in the market.
Our primary services include technical support, product registration and warranty, installation and setup, and general queries. We also offer remote assistance and chat support, making it easy for our customers to reach us from the comfort of their homes. Our team of experts is well-equipped to handle any technical or non-technical queries, providing quick and effective solutions to every problem.
At Toshiba India, we believe that customer loyalty is the cornerstone of our success. Therefore, we go above and beyond to ensure that every interaction with us is a positive one. Our customer-centric approach is what sets us apart from our competitors, making us the go-to choice for anyone seeking exceptional customer service.
Now that you know more about us let’s take a closer look at what we have to offer.
1. Services Offered by Toshiba India Call Center
At Toshiba India Call Center, we offer a range of services catering to the needs of our customers. Here’s a breakdown of our primary services:
| Service | Description |
|---|---|
| Technical Support | Assistance with technical issues, software installation, and product troubleshooting. |
| Product Registration and Warranty | Assistance with product registration and warranty claims. |
| Installation and Setup | Assistance with product installation and setup. |
| General Queries | Assistance with any other product related queries. |
Our team of experts is well-equipped to handle any query or concern that our customers may have. We believe that no issue is too big or small, and we strive to provide prompt and effective solutions to every problem.
2. Milestones of Toshiba India Call Center
Since its establishment in 2001, Toshiba India Call Center has achieved several milestones that reflect its commitment to providing exceptional customer service. Here are some of our key accomplishments:
- Establishment of the first call center in Chennai
- Recognition as the Best Customer Service Provider in the Consumer Goods Category by CMO Asia Awards in 2012
- Expansion of operations to multiple cities across India
- Acquisition of ISO 9001:2015 certification for quality management systems
- Implementation of cutting-edge technology for faster and more efficient customer service
Our constant pursuit of excellence and customer satisfaction is what drives us to achieve new milestones and set new benchmarks in customer service.
3. FAQs About Toshiba India Call Center
Here are some frequently asked questions about Toshiba India Call Center:
1. What is the phone number for Toshiba India Call Center?
You can reach Toshiba India Call Center at 1800 200 6768.
2. What are the operating hours of Toshiba India Call Center?
We operate 24/7, so you can reach us anytime.
3. How can I register my Toshiba product?
You can register your Toshiba product by visiting our website or calling our helpline number.
4. What is the warranty period for Toshiba products?
The warranty period varies depending on the product. Please refer to the product manual or contact our call center for more information.
5. How can I track my service request?
You can track your service request by visiting our website or calling our helpline number.
6. How can I get remote assistance?
You can get remote assistance by calling our helpline number and following the instructions provided by our experts.
7. What if I am not satisfied with the service provided?
If you are not satisfied with the service provided, please contact our call center and provide us with your feedback. We will do everything in our power to resolve the issue to your satisfaction.
8. How long does it take to resolve a technical issue?
The time taken to resolve a technical issue depends on the complexity of the problem. However, we strive to resolve every issue as quickly as possible.
9. Can I get assistance in a language other than English?
Yes, we provide assistance in multiple languages to cater to the diverse needs of our customers.
10. Do you provide chat support?
Yes, we provide chat support on our website for customers who prefer this mode of communication.
11. How can I get in touch with a Toshiba India representative?
You can get in touch with a Toshiba India representative by calling our helpline number or visiting our website.
12. What are the modes of payment accepted for Toshiba products and services?
We accept all major modes of payment, including credit cards, debit cards, net banking, and e-wallets.
13. How can I provide feedback on the service provided?
You can provide feedback on the service provided by filling out a feedback form on our website or contacting our call center.
4. Conclusion: Choose Toshiba India Call Center for Exceptional Customer Service
At Toshiba India Call Center, we believe in providing world-class customer service that is unmatched by any other provider in the market. Our customer-centric approach, coupled with cutting-edge technology and a dedicated team of experts, ensures that every interaction with us is a positive one.
Whether you need technical support, product registration and warranty assistance, installation and setup guidance, or general queries, we’ve got you covered. Our team is available 24/7 to ensure that you get the assistance you need, whenever you need it.
So why wait? Choose Toshiba India Call Center for exceptional customer service today!
5. Disclaimer: Toshiba India Call Center’s Policies and Practices
The information provided in this article is accurate to the best of our knowledge. However, Toshiba India Call Center reserves the right to change its policies and practices without prior notice. This article is for informational purposes only and should not be construed as legal or professional advice. Toshiba India Call Center will not be liable for any damages arising out of the use or reliance on this article.