Introduction
Greetings readers! Today, we will be discussing the Tamil Nadu Electricity Board (TNEB) Chennai Call Center. In this article, we will provide you with all the information you need regarding the TNEB Chennai Call Center, its services, and how to contact them. Whether you have an issue with your electricity bill or need assistance with your meter reading, the TNEB Chennai Call Center is here to help you.
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Without further ado, let’s dive into the details!
What is the TNEB Chennai Call Center?
The TNEB Chennai Call Center is a dedicated helpline for customers facing any issues related to electricity in Chennai. The call center is available 24 hours a day, 7 days a week to provide assistance to customers.
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What Services Does the TNEB Chennai Call Center Offer?
The TNEB Chennai Call Center offers a wide range of services to its customers, including:
| Service | Description |
|---|---|
| Electricity Bill Payment | Assistance with payment of electricity bills |
| Meter Reading | Assistance with meter reading and consumption calculation |
| New Connection | Assistance with application and processing of new electricity connections |
| Complaints and Grievances | Assistance with registering and resolving complaints and grievances related to electricity |
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How to Contact the TNEB Chennai Call Center?
The TNEB Chennai Call Center can be contacted through the following channels:
- Phone: 1912 or (044) 28520131
- Email: ccmchn@tnebnet.org
- Online: through the TNEB website or mobile app
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What are the Working Hours of the TNEB Chennai Call Center?
The TNEB Chennai Call Center operates 24 hours a day, 7 days a week, including public holidays.
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What is the TNEB Chennai Bill Payment Procedure?
The TNEB Chennai Bill Payment Procedure can be completed through different modes, including:
- Online payment through the TNEB website or mobile app
- Payment through TNEB’s authorized payment centers, such as banks or post offices
- Payment through TNEB’s e-seva centers
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What are the Documents Required for New Connection?
The documents required for a new connection include:
- Proof of Identity
- Proof of Address
- Building plan approval
- NOC from the local authorities
- Copy of the last paid electricity bill (if applicable)
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How to Register a Complaint in TNEB Chennai?
The complaint registration procedure in TNEB Chennai is straightforward. You can register your complaint through:
- Phone
- Online complaint form on the TNEB website or mobile app
Once your complaint is registered, you will receive a complaint number. The TNEB team will investigate your complaint and provide you with a resolution.
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What is TANGEDCO?
Tamil Nadu Generation and Distribution Corporation Limited (TANGEDCO) is a subsidiary of TNEB that is responsible for the generation and distribution of electricity in Tamil Nadu. TANGEDCO oversees the operations of the TNEB Chennai Call Center.
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What is the TNEB Chennai Customer Care Number?
The TNEB Chennai Customer Care Number is 1912 or (044) 28520131. You can contact this number for assistance with any electricity-related issues.
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What are the TNEB Chennai Call Center Working Hours on Holidays?
The TNEB Chennai Call Center operates 24 hours a day, 7 days a week, including public holidays.
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Does TNEB Chennai Offer Online Bill Payment?
Yes, TNEB Chennai offers online bill payment through its website and mobile app. You can pay your bill from the comfort of your home or office.
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What are the Modes of Complaint Registration in TNEB Chennai?
The modes of complaint registration in TNEB Chennai include:
- Phone
- Online complaint form on the TNEB website or mobile app
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What are the Documents Required for Bi-annual Meter Reading?
The documents required for bi-annual meter reading include:
- Copy of the previous meter reading (if applicable)
- Proof of identity (any government-approved ID)
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What is the Procedure for TNEB Chennai Bill Payment in Banks?
The TNEB Chennai Bill Payment procedure through banks is straightforward. You can visit your nearest authorized bank or post office to pay your electricity bill. You need to provide your bill details and make the payment.
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What are the Modes of Contacting TNEB Chennai Customer Care?
You can contact TNEB Chennai Customer Care through:
- Phone
- Online complaint form on the TNEB website or mobile app
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What are the Other Helpline Numbers of TANGEDCO?
TANGEDCO has several other helpline numbers for various regions in Tamil Nadu. You can find the helpline numbers on the TANGEDCO website or contact TNEB Chennai Call Center for assistance.
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Conclusion
In conclusion, the TNEB Chennai Call Center is an essential helpline for customers facing any electricity-related issues in Chennai. The call center provides a wide range of services, including bill payment, complaint registration, and new connection assistance. You can contact the call center through various modes, including phone, email, and online. By using TNEB Chennai Call Center’s services, you can save time and energy and get your issues resolved quickly.
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Take Action Now
If you have any electricity-related issues in Chennai, don’t wait any longer. Contact the TNEB Chennai Call Center today and get your issues resolved. Whether you need assistance with your electricity bill or want to register a complaint, the TNEB Chennai Call Center is here to help you.
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Disclaimer
The information provided in this article is for informational purposes only. While we strive to provide accurate and up-to-date information, the TNEB Chennai Call Center’s services and procedures may change over time. We recommend that you contact the call center or visit their website for the latest information.
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