Introduction
Greetings to all the business owners and managers out there! Do you want to provide excellent customer service while boosting your business’s revenue? Well, look no further than Times ASL, your trusted partner for all your call center needs. As a business owner or manager, you know the importance of customer service and how it can impact your business’s success. That is why we are thrilled to introduce you to Times ASL, your one-stop-shop solution for call center services. In this article, we will dive deep into what Times ASL is, what we offer, and how we can help you take your business to the next level. Let’s get started!
What Is Times ASL?
Times ASL is a leading provider of call center services that specializes in American Sign Language (ASL). We are a Deaf-owned and operated company that provides high-quality services to businesses of all sizes. Whether you’re a start-up or a well-established business, we have solutions that fit your needs. Our goal is to help you deliver exceptional customer service while increasing your business’s efficiency and profitability.
What Services Does Times ASL Offer?
At Times ASL, we offer a wide range of call center services that cater to your business’s specific needs. Here are some of the services we offer:
| Service | Description |
|---|---|
| Customer Service | We provide high-quality customer service in ASL to help you retain customers and build loyalty. |
| Sales | Our sales team can help you increase your revenue by closing deals and generating new leads. |
| Technical Support | Our technical support team can provide ASL support to help your customers troubleshoot technical issues. |
| Appointment Scheduling | Our team can help you manage your appointments and keep your schedule organized. |
| Live Chat | We offer live chat services in ASL to help your customers get quick and efficient support. |
Why Choose Times ASL?
Choosing Times ASL as your call center partner has numerous benefits. Here are some reasons why you should choose us:
- Deaf-Owned and Operated – We are a Deaf-owned and operated company, and we understand the unique challenges that Deaf and hard-of-hearing individuals face.
- Quality Service – We pride ourselves on delivering high-quality services that exceed your expectations.
- Cost-Effective – Outsourcing your call center needs to Times ASL can help you save on costs while improving your business’s efficiency.
- Flexible Solutions – We offer flexible solutions that cater to your business’s specific needs.
- Expert Staff – Our team consists of experienced professionals who are experts in providing call center services.
Frequently Asked Questions
Q: What is American Sign Language (ASL)?
A: American Sign Language (ASL) is a complete, complex language that employs signs made with the hands and other movements, including facial expressions and postures of the body. It is the primary language of many North Americans who are deaf or hard of hearing.
Q: Can Times ASL provide non-ASL call center services?
A: While we specialize in ASL call center services, we also offer non-ASL call center services to businesses.
Q: What industries does Times ASL cater to?
A: Times ASL caters to a wide range of industries, including healthcare, financial services, telecommunications, and more.
Q: How does Times ASL ensure quality service?
A: We ensure quality service by hiring experienced professionals, providing extensive training, and implementing quality control measures.
Q: How does Times ASL handle sensitive customer information?
A: We take customer privacy seriously and have strict security measures in place to protect sensitive customer information.
Q: Can Times ASL handle high call volumes?
A: Yes, we can handle high call volumes, and we have the resources to scale our services to meet your business’s needs.
Q: Does Times ASL offer bilingual services?
A: Yes, we offer bilingual services in ASL and English.
Q: How can I get started with Times ASL’s call center services?
A: You can contact us via our website or give us a call, and one of our representatives will be happy to assist you.
Q: Can Times ASL integrate with my existing systems?
A: Yes, our team can work with you to integrate our call center services with your existing systems.
Q: Does Times ASL offer after-hours support?
A: Yes, we offer after-hours support to help you provide 24/7 customer service.
Q: How much does Times ASL’s call center services cost?
A: Our call center services’ cost varies based on your business’s specific needs. Please contact us for a custom quote.
Q: How does Times ASL handle call center overflow?
A: We have the resources to handle call center overflow and can scale our services to meet your business’s needs.
Q: Can Times ASL provide customized call center solutions?
A: Yes, we can provide customized call center solutions that cater to your business’s unique needs.
Conclusion
As you can see, Times ASL is your reliable partner for all your call center needs. Our Deaf-owned and operated company provides high-quality services that exceed your expectations while being cost-effective. From customer service to technical support, we have solutions that fit your business’s specific needs. Don’t miss out on the opportunity to take your business to the next level with Times ASL. Contact us today to get started!
Disclaimer
This article is for informational purposes only and is not intended to be a substitute for professional advice, diagnosis, or treatment. Always consult with a qualified professional for any questions or concerns you may have regarding your business’s call center needs.