Are you planning to buy tickets for your favorite sports game or music concert? Then you might be wondering about Ticketmaster hours call center. In this article, we will discuss everything you need to know about Ticketmaster hours, including how to contact them and their customer support service.
The Importance of Knowing Ticketmaster Hours
With the rise of the internet and online ticket shopping, it might seem that knowing the hours of operation for call centers is not important anymore. However, it is crucial to have this information because sometimes the best way to get help is by calling them. Whether you have an issue with your ticket order or you want to get more information about an event, calling Ticketmaster can save you a lot of time and frustration.
So, before you pick up your phone, here are some things you should know about Ticketmaster hours call center.
What Are Ticketmaster Call Center Hours?
The hours of operation for Ticketmaster call center may vary depending on the day and time, so it’s vital to check their website or call center number for accurate information. In general, the Ticketmaster call center is open from Monday to Saturday, from 9:00AM to 6:00PM Eastern Time, and closed on Sundays.
Monday – Saturday
| Time (Eastern) | Status |
|---|---|
| 9:00 AM – 6:00 PM | Open |
| 6:00 PM – 2:00 AM | Closed |
How to Reach Ticketmaster Customer Support
There are different ways to reach Ticketmaster customer support, depending on your preference and urgency.
1. Call Ticketmaster
The most common and traditional way to contact Ticketmaster is by calling them. You can dial 800-653-8000 to speak with a representative, but keep in mind that wait times may vary depending on the day and time you call.
2. Live Chat Support
If you prefer a more convenient and quick way of getting help, Ticketmaster also offers live chat support. You can access this service by clicking the “Help” button at the bottom of their website and selecting “Chat with Us.”
3. Email and Social Media Support
Lastly, you can also contact Ticketmaster through email or social media platforms such as Twitter and Facebook. However, this option might take longer to get a response compared to calling or chatting with them.
Frequently Asked Questions About Ticketmaster Hours Call Center
1. What are the busiest days to call Ticketmaster?
The busiest days to call Ticketmaster are usually weekends, especially before a big event or on-sale date.
2. Can I still call Ticketmaster after business hours?
No, the call center is closed after business hours. However, you can still access their website for self-help and FAQ resources.
3. Can I change my ticket order over the phone?
Yes, you can change your ticket order over the phone by calling Ticketmaster customer support.
4. How long does it take to reach a Ticketmaster representative?
The waiting time to reach a Ticketmaster representative may vary depending on the day and time you call.
5. Can I get a refund if I can’t attend an event?
Yes, Ticketmaster offers refunds for most events, subject to their terms and conditions.
6. Does Ticketmaster have a mobile app?
Yes, Ticketmaster has a mobile app that you can download for free on your mobile device.
7. Can I buy tickets on Ticketmaster during non-business hours?
Yes, you can buy tickets on Ticketmaster website anytime; it’s open 24/7.
8. Does Ticketmaster offer any discounts or promo codes?
Yes, Ticketmaster occasionally offers discounts and promo codes for select events, which can be found on their website or social media channels.
9. Do I need to create an account to buy tickets on Ticketmaster?
Yes, you need to create an account to buy tickets on Ticketmaster, but it’s free and easy to do so.
10. Can I choose my seat when buying tickets on Ticketmaster?
Yes, you can choose your seat or section when buying tickets on Ticketmaster, subject to availability.
11. What payment methods are accepted by Ticketmaster?
Ticketmaster accepts various payment methods, including credit cards, debit cards, and PayPal.
12. How do I know if my ticket order is confirmed?
You will receive an email confirmation from Ticketmaster once your ticket order is confirmed.
13. Can I request a specific delivery method for my tickets?
Yes, Ticketmaster offers various delivery methods such as mail, will call, and mobile tickets, which you can choose during the checkout process.
Conclusion
In conclusion, knowing Ticketmaster hours call center is essential if you want to buy tickets or get help from their customer support. While the hours may vary depending on the day and time, you can still reach them through different channels such as phone, live chat, email, and social media. By following the guidelines and FAQs we provided, you can have a hassle-free ticket shopping experience.
Don’t hesitate to contact Ticketmaster if you have any questions or concerns. They are always ready to help you with your ticket needs.
Disclaimer
This article is solely for informational purposes. We do not represent Ticketmaster or any of its affiliates. Please refer to Ticketmaster’s official website or contact their customer support for accurate and up-to-date information.