Introduction
Welcome to our comprehensive guide on TELUS Cubao Philippines Call Center! In this article, we will discuss everything you need to know about TELUS Cubao Philippines, including its history, services, and benefits. We hope that this guide will help you gain a deeper understanding of TELUS Cubao Philippines and why it is one of the best call centers in the Philippines.
But first, let us greet our audience. Hello, valued readers! We are thrilled to have you on this journey with us. As you read through this article, we encourage you to take notes and ask questions. Our goal is to provide you with valuable information that will help you make informed decisions about your career or business.
A Brief History of TELUS Cubao Philippines
TELUS Cubao Philippines is a subsidiary of TELUS International, a leading customer experience provider that operates in over 50 countries worldwide. The company first established its presence in the Philippines in 2007, with its first call center located in Quezon City. Today, TELUS Cubao Philippines has multiple facilities across Metro Manila, including its flagship location in Cubao.
Over the years, TELUS Cubao Philippines has gained a reputation as one of the best call centers in the Philippines. It has won numerous awards for its outstanding performance and commitment to its customers and employees. TELUS Cubao Philippines prides itself on providing excellent customer service, innovative solutions, and a fun and engaging working environment for its employees.
What Services Does TELUS Cubao Philippines Offer?
TELUS Cubao Philippines provides a wide range of services to its clients, including:
| Services | Description |
|---|---|
| Customer Service | Providing assistance and support to customers through various channels, such as phone, email, and chat |
| Tech Support | Resolving technical issues and providing technical support to customers |
| Sales | Selling products and services to customers through various sales channels |
| Collections | Collecting overdue payments from customers and negotiating payment plans |
| Back Office | Performing administrative tasks, such as data entry, document processing, and quality assurance |
What Are the Benefits of Working at TELUS Cubao Philippines?
TELUS Cubao Philippines offers numerous benefits to its employees, including:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Friendly and supportive working environment
- Fun and engaging employee activities and events
- Flexible work arrangements
What Are the Requirements for Working at TELUS Cubao Philippines?
To work at TELUS Cubao Philippines, you must:
- Be at least 18 years old
- Have a high school diploma or equivalent
- Have excellent communication and customer service skills
- Be willing to work in a fast-paced environment
- Have a good understanding of basic computer applications and technology
FAQs
What Is TELUS Cubao Philippines?
TELUS Cubao Philippines is a call center located in Cubao, Quezon City. It provides customer service, tech support, sales, collections, and back office services to clients worldwide.
What Are the Working Hours at TELUS Cubao Philippines?
TELUS Cubao Philippines offers flexible working arrangements to its employees. Depending on the project or account, employees may work on different shifts, including day, night, and graveyard shifts.
What Is the Salary Range for TELUS Cubao Philippines Employees?
The salary range for TELUS Cubao Philippines employees varies depending on the position and experience. However, the company offers competitive compensation packages and benefits to its employees.
What Are the Career Opportunities at TELUS Cubao Philippines?
TELUS Cubao Philippines offers numerous career opportunities to its employees, including customer service representatives, technical support specialists, sales agents, and back-office associates. The company also provides training and development programs to help its employees grow and advance in their careers.
Is TELUS Cubao Philippines Hiring?
Yes, TELUS Cubao Philippines is constantly looking for talented and passionate individuals to join its team. Interested applicants may visit the company’s website or social media pages to check for job openings and apply online.
What Benefits Does TELUS Cubao Philippines Offer to Its Employees?
TELUS Cubao Philippines offers numerous benefits to its employees, including competitive salary and benefits packages, opportunities for career growth and development, friendly and supportive working environment, fun and engaging employee activities and events, and flexible work arrangements.
What Does TELUS Stand For?
TELUS is an acronym for “The Future is Friendly.” It is a Canadian telecommunications company that provides a wide range of communications and entertainment services.
What Makes TELUS Cubao Philippines Stand Out Among Other Call Centers?
TELUS Cubao Philippines stands out among other call centers because of its commitment to providing excellent customer service, innovative solutions, and a fun and engaging working environment for its employees. The company also values diversity, inclusion, and community involvement in its operations.
What Is the Company Culture Like at TELUS Cubao Philippines?
The company culture at TELUS Cubao Philippines is fun, engaging, and inclusive. The company values teamwork, creativity, and innovation in its operations. It also provides numerous employee activities and events to promote work-life balance and employee well-being.
What Skills Do You Need to Work at TELUS Cubao Philippines?
To work at TELUS Cubao Philippines, you need to have excellent communication and customer service skills, be willing to work in a fast-paced environment, and have a good understanding of basic computer applications and technology.
What Training Programs Are Available for TELUS Cubao Philippines Employees?
TELUS Cubao Philippines provides extensive training and development programs to its employees, including customer service training, technical training, and personal and professional development programs. The company also provides language and cultural training for employees who work with clients from different countries.
What Are the Core Values of TELUS Cubao Philippines?
The core values of TELUS Cubao Philippines include:
- Customer First
- We Give Back
- Teamwork
- Respect and Dignity
- Integrity
- Accountability
- Leadership by Example
What Is the Hiring Process Like at TELUS Cubao Philippines?
The hiring process at TELUS Cubao Philippines typically involves several stages, including online application, initial interview, skills assessment, and final interview. The company also conducts background checks and medical examinations for selected applicants.
What Is TELUS International?
TELUS International is a leading customer experience provider that operates in over 50 countries worldwide. It provides a wide range of services, including customer service, technical support, sales, collections, and back-office services to clients in various industries.
Conclusion
Thank you for reading our comprehensive guide on TELUS Cubao Philippines Call Center. We hope that this article has provided you with valuable insights and information about TELUS Cubao Philippines and why it is one of the best call centers in the Philippines. Whether you are a job seeker or a business owner, we encourage you to consider TELUS Cubao Philippines for your career or outsourcing needs. If you have any questions or feedback, please feel free to comment below or contact us. We are always happy to assist you!
Closing Statement with Disclaimer
The information provided in this article is for informational purposes only. While we have made every effort to ensure the accuracy and completeness of the information, we do not guarantee its accuracy or accept any liability for any loss or damage arising from the use of this article. The views and opinions expressed in this article are solely those of the authors and do not necessarily reflect the official policy or position of TELUS Cubao Philippines or its affiliates.