Introduction
Welcome, reader! Are you looking for information about Telp BNI call center? You’ve come to the right place. In this article, we’ll provide you with in-depth information about Telp BNI, including the services it offers, how to contact them, and much more. So, without further ado, let’s dive in!
What is Telp BNI Call Center?
Telp BNI Call Center is a customer service center operated by Bank Negara Indonesia (BNI). Its primary objective is to provide assistance, support, and solutions to customers regarding their banking needs via phone calls. Telp BNI Call Center is available 24/7, and it offers a range of services to its customers.
Services Offered by Telp BNI Call Center
Telp BNI Call Center provides a wide range of services to its customers. Some of the services offered by Telp BNI Call Center include:
| Services | Description |
|---|---|
| Account Inquiries | Customers can inquire about their account balances, transaction history, and other account-related information. |
| Card Services | Customers can report lost or stolen ATM/debit or credit cards, request new cards, and inquire about card transactions. |
| Loans Information | Customers can inquire about the status of their loan applications, loan balances, payment schedules, and other loan-related information. |
| Internet Banking | Customers can inquire about BNI Internet Banking services, reset their passwords, and report any issues. |
| Mobile Banking | Customers can inquire about BNI Mobile Banking services, reset their PINs, and report any issues. |
| Other Services | Customers can inquire about other services offered by BNI, such as investment products, insurance, and more. |
How to Contact Telp BNI Call Center?
To contact Telp BNI Call Center, customers can dial 1500046 or +622129976678 if they are calling from overseas. Once connected, customers are prompted to select their preferred language (Bahasa Indonesia or English) and choose the service they require. Customers can also contact Telp BNI Call Center via email at customercare@bni.co.id.
FAQs about Telp BNI Call Center
Here are some frequently asked questions about Telp BNI Call Center:
1. What are the operating hours of Telp BNI Call Center?
Telp BNI Call Center is available 24/7, so customers can reach them anytime they require assistance.
2. Is there a charge for using Telp BNI Call Center services?
No, Telp BNI Call Center services are free of charge.
3. What languages are supported by Telp BNI Call Center?
Telp BNI Call Center supports both Bahasa Indonesia and English.
4. Can I report a lost or stolen card via Telp BNI Call Center?
Yes, customers can report lost or stolen ATM/debit or credit cards via Telp BNI Call Center.
5. How long does it take for Telp BNI Call Center to respond to emails?
Telp BNI Call Center aims to respond to emails within two business days.
6. Can I apply for a loan via Telp BNI Call Center?
No, customers cannot apply for a loan via Telp BNI Call Center. However, they can inquire about the status of their loan applications.
7. Can I access internet or mobile banking via Telp BNI Call Center?
No, customers cannot access internet or mobile banking via Telp BNI Call Center. They can only inquire about these services.
8. Can I speak to an agent in person via Telp BNI Call Center?
No, Telp BNI Call Center services are provided via phone calls and emails only.
9. Can I inquire about investment products via Telp BNI Call Center?
Yes, customers can inquire about investment products via Telp BNI Call Center.
10. Can I lodge a complaint via Telp BNI Call Center?
Yes, customers can lodge complaints via Telp BNI Call Center.
11. Can I inquire about insurance products via Telp BNI Call Center?
Yes, customers can inquire about insurance products via Telp BNI Call Center.
12. Can I inquire about BNI’s branch locations and operating hours via Telp BNI Call Center?
Yes, customers can inquire about BNI’s branch locations and operating hours via Telp BNI Call Center.
13. Can I make transactions via Telp BNI Call Center?
No, customers cannot make transactions via Telp BNI Call Center. They can only inquire about their account balances and transaction history.
Conclusion
In conclusion, Telp BNI Call Center is a reliable and convenient service offered by BNI to its customers. With its 24/7 availability and a wide range of services, customers can reach out to Telp BNI Call Center anytime they require assistance. If you have any questions or concerns, don’t hesitate to contact Telp BNI Call Center.
Take Action Now!
Are you a BNI customer? Do you have any queries? If yes, pick up your phone and dial 1500046, or send an email to customercare@bni.co.id. Telp BNI Call Center is always ready to assist you.
Disclaimer
The information provided in this article is accurate at the time of writing. However, services and features offered by Telp BNI Call Center are subject to change without notice. Please contact Telp BNI Call Center or visit the official website for the latest information.