📞 Introduction
Greetings and welcome to our article on Telkom Jogja Call Center! In today’s world, communication is essential, and so is customer service. Telkom Jogja Call Center understands this and has been providing top-notch service to its customers for years. In this article, we will take an in-depth look at Telkom Jogja Call Center and how it operates, its history, services it provides, frequently asked questions, and how you can contact them.
Telkom Jogja Call Center is dedicated to providing its customers with timely and efficient service. The team consists of highly trained professionals who are always ready to assist customers with any inquiries or issues they may have. Whether you need help with your internet connection or experiencing issues with your phone line, Telkom Jogja Call Center is here to help.
Let’s explore further what Telkom Jogja Call Center has to offer.
📞 Telkom Jogja Call Center Overview
Telkom Jogja Call Center is a customer service center based in Yogyakarta, Indonesia. It is owned and operated by PT Telekomunikasi Indonesia Tbk, a telecommunications company that provides a range of services, including internet, mobile, and fixed-line telecommunications. Telkom Jogja Call Center is open 24-hours a day and 7 days a week, and it employs over 500 staff members.
📋 Telkom Jogja Call Center Services
As a customer service center, Telkom Jogja Call Center provides a range of services to its customers. These services include:
| Services | Description |
|---|---|
| Internet Support | Troubleshooting, installation and configuration of Telkom’s internet services |
| Phone Support | Troubleshooting, installation and configuration of Telkom’s fixed-line telephone services |
| Mobile Support | Troubleshooting, configuration and activation of Telkom’s mobile services |
| Bill Payments | Assist with Telkom bill payments and recharge services |
| Product Inquiries | Queries regarding Telkom’s products and services |
With such a wide range of services, Telkom Jogja Call Center is committed to providing customers with quick and efficient assistance with all their telecommunications needs.
📋 Telkom Jogja Call Center’s History
The history of Telkom Jogja Call Center dates back to 2006 when PT Telekomunikasi Indonesia Tbk established the first call center in Yogyakarta. The center started with only 50 employees and a primary focus on providing customer support for fixed-line telephone services. Over time, the center expanded its range of services and employees, providing support for mobile and internet services as well.
Today, Telkom Jogja Call Center has become a household name in Indonesia, trusted and respected for its excellent customer service.
📞 Frequently Asked Questions (FAQs)
📋 What is Telkom Jogja Call Center’s phone number?
The Telkom Jogja Call Center’s phone number is 147, and it is available 24-hours a day and seven days a week.
📋 What services does Telkom Jogja Call Center provide?
Telkom Jogja Call Center provides services such as internet support, phone support, mobile support, bill payments, and inquiries regarding Telkom’s products and services.
📋 Can I reach Telkom Jogja Call Center through email?
Yes, you can contact Telkom Jogja Call Center via email at customer_care@telkom.co.id.
📋 What is Telkom Jogja Call Center’s business hours?
Telkom Jogja Call Center is open 24-hours a day and seven days a week.
📋 How many people are employed at Telkom Jogja Call Center?
Telkom Jogja Call Center employs over 500 staff members.
📋 Is there a way to track my Telkom service request?
Yes, you can track your Telkom service request by calling the Telkom Jogja Call Center at 147.
📋 Can I pay my Telkom bill at Telkom Jogja Call Center?
Yes, you can pay your Telkom bill at Telkom Jogja Call Center or via other payment methods such as ATMs and online banking services.
📋 How long does it take for Telkom Jogja Call Center to respond to inquiries?
Telkom Jogja Call Center strives to respond to inquiries within 24-hours of receiving them.
📋 Can I get a refund if I am not satisfied with Telkom’s services?
Refunds are issued on a case-by-case basis, and you must contact Telkom Jogja Call Center to discuss your specific situation.
📋 Does Telkom Jogja Call Center provide support for international customers?
Telkom Jogja Call Center provides support to both domestic and international customers with Telkom services.
📋 How can I contact Telkom Jogja Call Center if I am deaf or hard of hearing?
Telkom Jogja Call Center provides a TDD/TTY line for customers who are deaf or hard of hearing. The number is 021-5305670.
📋 Is Telkom Jogja Call Center available on social media?
Yes, Telkom Jogja Call Center is available on social media, including Facebook, Twitter, and Instagram.
📋 Is there a way to provide feedback about Telkom Jogja Call Center’s services?
Yes, you can provide feedback about Telkom Jogja Call Center’s services by filling out a feedback form on the Telkom website or by contacting the call center directly.
📞 Conclusion
As we have seen, Telkom Jogja Call Center is committed to providing excellent customer service to its clients. With a wide range of services, dedicated staff, and state-of-the-art technology, Telkom Jogja Call Center ensures that all its customer needs are met. Whether you have trouble with your internet connection, phone line, or mobile service, Telkom Jogja Call Center is here to help.
So if you have any issues or inquiries regarding Telkom’s products and services, do not hesitate to contact Telkom Jogja Call Center at 147 or through other available communication channels. The Telkom Jogja Call Center team is always ready to assist you.
📞 Closing Statement with Disclaimer
This article was written for informational purposes only. Our aim was to provide detailed information about Telkom Jogja Call Center, its history, services, and ways to contact the center. The information provided in this article is correct at the time of writing. However, please note that Telkom Jogja Call Center’s services and policies may change over time. We encourage readers to verify the information provided in this article directly with Telkom Jogja Call Center or through other official channels.