Have you been struggling to contact TAP Air Portugal Customer Care? 🤔
Travelling can be a beautiful experience, but the process of booking, rescheduling or cancelling your flights can be nerve-racking. And when you have queries that need immediate attention, it can turn out to be an overwhelming experience. If you are trying to connect with TAP Air Portugal’s customer care, you’ll be happy to know that there are multiple ways through which you can get in touch with them. In this article, we’ll take you through all of them and answer any questions you may have regarding TAP Air Portugal’s call center.
Introduction
| Headquarters | Lisbon, Portugal |
|---|---|
| Founded | 14 March 1945 |
| CEO | Christine Ourmières-Widener |
| Main Hub | Lisbon Airport (LIS) |
| Destinations | 90+ |
| Website | https://www.flytap.com/en-us/ |
TAP Air Portugal, commonly referred to as TAP, is Portugal’s flag carrier airline. Founded in 1945, TAP operates 2,500 flights a week to 90 destinations in 36 countries worldwide. With its modern fleet and top-notch services, TAP has become a go-to airline for millions of travellers worldwide. But even the best airlines can have issues with their services, which is why TAP Air Portugal has set up a robust customer care system to ensure that all queries and issues are addressed promptly.
How to Contact TAP Air Portugal Call Center?
If you are facing any issues or have any queries regarding TAP’s services, you can get in touch with their customer care through any of the following methods:
1. TAP Air Portugal Call Center
The most popular way of getting in touch with TAP’s customer care is through their call center. You can dial their number, and their agents will assist you with your queries.
What is TAP Air Portugal’s Call Center Number?
TAP Air Portugal’s Call Center Number is +1-800-221-7370.
What are TAP Air Portugal’s Call Center Hours?
TAP Air Portugal’s Call Center operates 24/7.
What issues can you resolve through the TAP Air Portugal call center?
You can get in touch with TAP Air Portugal’s call center for the following issues:
- Flight reservations and changes
- Baggage allowance and restrictions
- Flight cancellations and refunds
- Seat selection and upgrades
- Special assistance and services
- General queries and complaints
What information do you need to provide while contacting TAP Air Portugal’s call center?
To ensure that your query is resolved effectively, you’ll need to provide the following information when you contact TAP’s call center:
- Your booking reference number
- Your travel dates
- Your departure and arrival airports
- Your full name as mentioned in your booking
- Your contact details
2. TAP Air Portugal Customer Support Email
If your queries are not urgent, you can also shoot an email to TAP’s customer support. You’ll receive a reply within 24-48 hours.
What is TAP Air Portugal’s Customer Support Email address?
TAP Air Portugal’s Customer Support Email address is customer@tapforagents.com.
What issues can you resolve through TAP Air Portugal’s customer support email?
You can get in touch with TAP Air Portugal’s customer support email for the following issues:
- General queries and information
- Complaints and feedback
- Baggage claims
- Flight disruptions
- Special assistance and services
- Refunds and cancellations
What information do you need to provide while emailing TAP Air Portugal’s customer support?
To ensure that your query is resolved effectively, you’ll need to provide the following information when you email TAP’s customer support:
- Your booking reference number
- Your travel dates
- Your departure and arrival airports
- Your full name as mentioned in your booking
- Your contact details
3. TAP Air Portugal Social Media
In today’s digital age, social media has become a powerful and effective tool to connect with people and brands. If you are active on social media, you can reach out to TAP Air Portugal’s customer care through their official social media handles.
What are TAP Air Portugal’s official social media handles?
You can connect with TAP Air Portugal’s official social media handles by following them on the following:
- Facebook: https://www.facebook.com/TAPairportugal/
- Twitter: https://twitter.com/tapairportugal
- Instagram: https://www.instagram.com/tapairportugal/
What issues can you resolve through TAP Air Portugal’s social media handles?
You can get in touch with TAP Air Portugal’s customer care through their social media handles for the following issues:
- General queries and information
- Feedback and complaints
- Flight disruptions
- Special assistance and services
- Flight cancellations and refunds
What information do you need to provide while contacting TAP Air Portugal’s customer care through social media?
To ensure that your query is resolved effectively, you’ll need to provide the following information while contacting TAP’s customer care through social media:
- Your booking reference number
- Your travel dates
- Your departure and arrival airports
- Your full name as mentioned in your booking
- Your contact details
4. TAP Air Portugal Live Chat
If you prefer text-based communication over phone calls or emails, you can also connect with TAP Air Portugal’s customer care through their live chat feature on their official website.
What issues can you resolve through TAP Air Portugal’s Live Chat feature?
You can get in touch with TAP Air Portugal’s customer care through their live chat feature for the following issues:
- General queries and information
- Feedback and complaints
- Flight disruptions
- Special assistance and services
- Flight cancellations and refunds
What information do you need to provide while contacting TAP Air Portugal’s customer care through live chat?
To ensure that your query is resolved effectively, you’ll need to provide the following information while contacting TAP’s customer care through live chat:
- Your booking reference number
- Your travel dates
- Your departure and arrival airports
- Your full name as mentioned in your booking
- Your contact details
FAQs
1. How can I contact TAP Air Portugal customer service?
You can contact TAP Air Portugal customer service through their call center, email, social media handles or live chat.
2. What is TAP Air Portugal’s customer care phone number?
TAP Air Portugal’s customer care phone number is +1-800-221-7370.
3. What information do I need to provide while contacting TAP Air Portugal’s customer care?
To ensure that your query is resolved effectively, you’ll need to provide your booking reference number, travel dates, departure and arrival airports, full name as mentioned in your booking, and contact details.
4. What issues can I resolve through TAP Air Portugal’s customer care?
You can get in touch with TAP Air Portugal’s customer care for flight reservations and changes, baggage allowance and restrictions, flight cancellations and refunds, seat selection and upgrades, special assistance and services, and general queries and complaints.
5. What is TAP Air Portugal’s main hub?
TAP Air Portugal’s main hub is Lisbon Airport (LIS).
6. How many destinations does TAP Air Portugal fly to?
TAP Air Portugal flies to more than 90 destinations in 36 countries worldwide.
7. What is TAP Air Portugal’s website?
TAP Air Portugal’s website is https://www.flytap.com/en-us/.
8. What is TAP Air Portugal’s CEO?
TAP Air Portugal’s CEO is Christine Ourmières-Widener.
9. What are TAP Air Portugal’s official social media handles?
You can connect with TAP Air Portugal’s official social media handles by following them on Facebook, Twitter and Instagram.
10. How long does it take for TAP Air Portugal’s customer care to get back to me through email?
TAP Air Portugal’s customer care will get back to you through email within 24-48 hours.
11. Can I change my flight through TAP Air Portugal’s call center?
Yes, you can change your flight by contacting TAP Air Portugal’s call center.
12. Will I be charged for calling TAP Air Portugal’s call center?
Yes, you may be charged for calling TAP Air Portugal’s call center depending on your phone service provider.
13. How can I cancel my TAP Air Portugal flight?
You can cancel your TAP Air Portugal flight by contacting their customer care through their call center, email, social media handles or live chat.
Conclusion
In conclusion, TAP Air Portugal takes customer care very seriously and ensures that all queries and issues are addressed promptly. Whether you want to book a flight or make changes to your itinerary, TAP’s customer care is just a call or message away. With multiple ways to get in touch with them, including their call center, email, social media handles or live chat, you can choose the method that suits you best. So the next time you have any queries or issues, don’t hesitate to contact TAP Air Portugal’s customer care, and they’ll be happy to assist you.
Closing Statement with Disclaimer
This article aims to provide readers with information regarding TAP Air Portugal’s call center and customer care system. While we have made efforts to ensure that the information provided is accurate and up-to-date, we cannot guarantee the accuracy of the information provided as it may be subject to change. We encourage readers to verify the information provided independently and weigh it against their personal circumstances before taking any action. This article is not sponsored, endorsed or affiliated with TAP Air Portugal or any of its affiliates.