Get Ready to Launch Your Career at Synchrony Bank
Welcome to our guide to Synchrony Bank jobs in the call center. If you are looking for an exciting and rewarding career with a leading bank, you’ve come to the right place. Synchrony Bank is dedicated to helping customers achieve their financial goals and we are seeking driven individuals to join our team. In this article, you’ll learn all about call center jobs at Synchrony Bank, including the opportunities available, requirements for the job, and frequently asked questions. Let’s get started!
Introduction: About Synchrony Bank
Synchrony Bank is a Fortune 500 company and one of the largest providers of private label credit cards in the United States. With a focus on delivering exceptional customer service and innovative financing solutions, Synchrony Bank offers rewarding careers in a variety of fields. The company values diversity, inclusion, teamwork, and leadership, and is committed to supporting employees in their professional growth and development.
As a leading financial institution, Synchrony Bank offers a range of services to consumers, including credit cards, savings accounts, CDs, money market accounts, and retail financing. Our customer-focused approach has helped us establish long-lasting relationships with our clients and earn a reputation as a reliable and trustworthy financial partner. As a call center representative, you’ll play an important role in helping us continue to deliver the best possible customer experience.
Opportunities: Call Center Jobs at Synchrony Bank
Synchrony Bank offers a range of call center jobs across different locations in the United States. As a call center representative, you’ll be responsible for answering customer inquiries, processing payment transactions, managing accounts, and resolving complaints. You’ll work in a fast-paced environment and must be able to multitask while maintaining a positive attitude and professional demeanor.
Some of the opportunities available in the call center at Synchrony Bank include:
| Job Title | Location | Description |
| Customer Service Representative | Phoenix, AZ | Assist customers with their accounts and credit card transactions, answer inquiries and resolve issues. |
| Collections Representative | Merriam, KS | Collect overdue payments, negotiate payment plans, and communicate with customers about their accounts. |
| Financial Services Associate | Canton, OH | Help customers with savings and checking accounts, access credit lines, and provide banking advice. |
| Credit New Accounts Representative | Altamonte Springs, FL | Process credit card applications, enroll customers in loyalty programs, and manage account updates. |
Requirements: What You Need to Know
At Synchrony Bank, we value diversity and provide equal employment opportunities to all. We are looking for individuals who are passionate about delivering great customer service, have excellent communication and problem-solving skills, and are comfortable with technology. To be eligible for a call center job at Synchrony Bank, you must meet the following requirements:
Educational requirements:
- High school diploma or equivalent.
- Associate degree or higher preferred.
Experience requirements:
- Prior experience in customer service or call center preferred.
- Experience in banking or finance a plus.
Skills and qualifications:
- Strong communication skills, both verbal and written.
- Excellent problem-solving skills.
- Ability to multitask and work in a fast-paced environment.
- Comfortable with technology and proficient in computer skills.
- Ability to work independently and as part of a team.
Frequently Asked Questions (FAQs)
1. What does a call center representative do at Synchrony Bank?
Call center representatives at Synchrony Bank help customers with their accounts, answer inquiries, process transactions, and resolve issues. They work in a fast-paced environment and must be able to multitask while maintaining a positive attitude and professional demeanor.
2. What are the different types of call center jobs at Synchrony Bank?
Synchrony Bank offers a range of call center jobs, including customer service representatives, collections representatives, financial services associates, and credit new accounts representatives. Each job requires specific skills and qualifications, but all involve delivering exceptional customer service and meeting business goals.
3. What are the educational requirements for a call center job at Synchrony Bank?
To be eligible for a call center job at Synchrony Bank, you must have a high school diploma or equivalent. An associate degree or higher is preferred, but not required.
4. What are the experience requirements for a call center job at Synchrony Bank?
Prior experience in customer service or call center is preferred. Experience in banking or finance is a plus.
5. What skills and qualifications are required for a call center job at Synchrony Bank?
Strong communication skills, both verbal and written, excellent problem-solving skills, ability to multitask and work in a fast-paced environment, comfortable with technology, ability to work independently and as part of a team.
6. What is the average salary for a call center representative at Synchrony Bank?
The average salary for a call center representative at Synchrony Bank varies depending on the location and type of job. According to Glassdoor, the average salary for a customer service representative is $34,000-$44,000 per year.
7. How can I apply for a call center job at Synchrony Bank?
You can visit our careers page on the Synchrony Bank website to search for open positions and submit an application. You can also connect with us on LinkedIn to learn more about our company and job opportunities.
Conclusion: Join the Synchrony Bank Team Today
Thank you for reading our guide to call center jobs at Synchrony Bank. We hope that you found this information helpful in your job search. If you are looking for a rewarding career in customer service with a leading financial institution, we invite you to explore our opportunities and apply today. At Synchrony Bank, we are committed to supporting our employees in their personal and professional growth, and we look forward to welcoming you to our team.
Ready to Get Started?
We encourage you to check out our current job openings and apply for the position that best suits your skills and qualifications. We are looking forward to hearing from you!
Disclaimer
The information provided in this article is for general informational purposes only and does not constitute professional advice. Synchrony Bank makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the article or the information, products, services, or related graphics contained in the article for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will Synchrony Bank be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this article.