The Summit Racing Hours Call Center – A Comprehensive Guide
Greetings readers! Are you a car enthusiast or a professional car mechanic looking for high-quality performance parts? Do you need help with ordering, shipping or returns? Then you’ve come to the right place. Summit Racing Equipment, a leading supplier of performance parts, has a customer service team that is always ready to assist you. In this article, we will provide you with a comprehensive guide on the Summit Racing hours call center, including their operating hours, contact information, and frequently asked questions. So, sit back and enjoy reading!
🚗 What are Summit Racing Hours?
Summit Racing hours refer to the operating hours of Summit Racing Equipment’s call center. The call center is open seven days a week and can be reached through various channels.
Operating Hours
| Days | Hours |
|---|---|
| Monday – Friday | 9:00 am to 9:00 pm EST |
| Saturday | 9:00 am to 6:00 pm EST |
| Sunday | 10:00 am to 6:00 pm EST |
The call center is closed on certain holidays, including Thanksgiving Day, Christmas Day, New Year’s Day, and Easter Sunday.
📞 How to Contact Summit Racing Call Center
There are several ways to contact Summit Racing Equipment’s call center:
1. Phone
You can call Summit Racing Equipment’s call center at 1-800-230-3030 to speak with a customer service representative.
2. Chat
Summit Racing Equipment also offers a live chat feature on their website where you can speak with a representative in real-time.
3. Email
You can also email Summit Racing Equipment’s customer service team at csr@summitracing.com. They typically respond to emails within 24 hours.
4. In-Store
If you happen to be in the area, you can visit one of Summit Racing Equipment’s retail locations and speak with a customer service representative in person.
🔑 Frequently Asked Questions
1. How do I place an order?
You can place an order online, over the phone, or in-store.
2. What is Summit Racing’s return policy?
Summit Racing has a 90-day return policy for most items. Some items, such as custom-made or special-order items, may be subject to a restocking fee. The item must be in new and unused condition and in its original packaging.
3. Can I track my order?
Yes, you can track your order online or by calling the call center.
4. Does Summit Racing offer international shipping?
Yes, Summit Racing offers international shipping. However, shipping rates vary depending on the destination and the weight of the package.
5. How long does it take to process an order?
Summit Racing usually processes orders within 24-48 hours.
6. Can I cancel my order?
If your order has not been shipped, you can cancel it by calling the call center. If your order has already been shipped, you will need to follow the return policy.
7. What payment methods does Summit Racing accept?
Summit Racing accepts all major credit cards, PayPal, and personal checks.
8. Does Summit Racing offer financing options?
Yes, Summit Racing offers financing options through their Summit Racing SpeedCard.
9. Does Summit Racing have a rewards program?
Yes, Summit Racing has a rewards program called Speed Perks. Members can earn points for purchases and redeem them for discounts and rewards.
10. What if I have a problem with my order?
If you have any issues with your order, contact Summit Racing’s customer service team immediately.
11. Can I get technical assistance over the phone?
Yes, Summit Racing’s customer service team can provide technical assistance over the phone.
12. Does Summit Racing have a price match policy?
Yes, Summit Racing has a price match policy. If you find a lower price on an identical item from a competitor, Summit Racing will match the price.
13. Does Summit Racing offer gift cards?
Yes, Summit Racing offers gift cards in various denominations that can be used in-store or online.
🏁 Conclusion
With this comprehensive guide, we hope we’ve answered all your questions about the Summit Racing hours call center. Whether you need help with placing an order, tracking your package, or returning an item, Summit Racing’s dedicated customer service team is always ready to assist you. So, what are you waiting for? Make that call, send that email, or visit that store today and get the performance parts you need for your car. We hope you found this article informative and useful. Good luck shopping and happy racing!
Disclaimer: The information in this article is subject to change. Please visit Summit Racing Equipment’s website or call their customer service team for the most up-to-date information.