Introduction
Greetings and welcome to our comprehensive guide on Staples Aurora Call Center! If you’re reading this, you may be interested in learning more about the company and its services. In this article, we’ll cover everything you need to know about the Staples Aurora Call Center, including its history, services, location, and more. We’ll also provide answers to commonly asked questions to give you a better understanding of the company. So, without further ado, let’s dive into everything Staples Aurora Call Center-related!
History of Staples Aurora Call Center
Staples Aurora Call Center has been around for more than two decades, starting in 1995. The company’s central focus has been to provide excellent customer service to its customers while reducing costs. Over the years, Staples Aurora Call Center has become a leading provider of customer service, with a loyal customer base.
The Services of Staples Aurora Call Center
Staples Aurora Call Center provides a wide range of services, including but not limited to:
| Services Offered | Description |
|---|---|
| Inbound Customer Support | Assistance for customers with product inquiries or issues. |
| Outbound Sales | Proactive sales calls to customers to boost sales numbers. |
| Customer Retention Programs | Initiatives to keep customers loyal to the company. |
| Technical Support | Helping customers with technical issues or difficulties faced while using products. |
| Chat Support | Real-time chat support to customers. |
Location
Staples Aurora Call Center is located in Aurora, Colorado, USA, with a sizable workforce. The city is a hub for commerce, business, and trade, making it an ideal location for the company. Those who would like to visit in person can visit 999 Wilmot Road, Aurora, CO 80011.
FAQs
1. What kind of services do Staples Aurora Call Center offer?
Staples Aurora Call Center provides a wide range of services, including inbound customer support, outbound sales, customer retention programs, technical support, and chat support.
2. Where is Staples Aurora Call Center located?
Staples Aurora Call Center is located in Aurora, Colorado, USA.
3. When was Staples Aurora Call Center established?
Staples Aurora Call Center was established in 1995.
4. Can customers visit the Staples Aurora Call Center in person?
Yes, customers can visit the Staples Aurora Call Center in person at 999 Wilmot Road, Aurora, CO 80011.
5. How does Staples Aurora Call Center ensure customer satisfaction?
Staples Aurora Call Center ensures customer satisfaction by providing excellent customer service, resolving issues promptly and professionally, and implementing customer retention programs to keep customers loyal to the company.
6. What is Staples Aurora Call Center’s customer retention rate?
Staples Aurora Call Center has a very high customer retention rate, thanks to its customer-centric approach and excellent services.
7. How can I apply for a job at Staples Aurora Call Center?
You can visit the company’s website and apply for a job online, or check for openings on popular job-search websites like LinkedIn or Glassdoor.
8. What are the working hours at Staples Aurora Call Center?
Working hours at Staples Aurora Call Center vary depending on the position and department. However, the company offers flexible shifts and schedules to accommodate employees’ needs.
9. Does Staples Aurora Call Center offer any training to new employees?
Yes, Staples Aurora Call Center offers comprehensive training to new employees to ensure they are well-equipped to handle their job responsibilities.
10. How does Staples Aurora Call Center handle customer complaints?
Staples Aurora Call Center takes customer complaints very seriously and works to resolve them promptly and professionally to ensure customer satisfaction.
11. Does Staples Aurora Call Center offer any benefits to employees?
Yes, Staples Aurora Call Center offers a wide range of benefits to its employees, including health insurance, retirement plans, paid time off, and more.
12. Does Staples Aurora Call Center offer any remote work opportunities?
Yes, Staples Aurora Call Center offers remote work opportunities for some positions, depending on the nature of the job.
13. What is the hiring process like at Staples Aurora Call Center?
The hiring process at Staples Aurora Call Center typically involves an initial screening interview, followed by one or more rounds of interviews with hiring managers and team leaders. The final step is a background check and drug test for selected candidates.
Conclusion
We hope this guide has given you a deep understanding of Staples Aurora Call Center and its services. The company’s commitment to customer satisfaction and excellent services have made it a leader in the industry. If you’re looking for a job in customer service or simply need assistance with a product, Staples Aurora Call Center is an excellent choice. So, take action today and experience the best customer service around!
Disclaimer
The information provided in this guide is accurate to the best of our knowledge at the time of writing. However, the company reserves the right to change its policies, services, and practices at any time without notice. We do not take responsibility for any damages, losses, or liabilities that may result from the use of this information.