Introduction
Greetings esteemed readers, and welcome to a detailed article about Sriwijaya Air Jogja Call Center. As airlines play a significant role in our lives, it is important to have all the information about their services, including their customer service. Therefore, this article aims to provide you with everything you need to know about Sriwijaya Air Jogja Call Center, from their contact information to FAQs about their services.
🚨 Disclaimer: This article is written for SEO and ranking purposes and is not affiliated with Sriwijaya Air Jogja. For official information, visit their website or contact their customer service directly.
What is Sriwijaya Air Jogja Call Center?
Sriwijaya Air Jogja Call Center is a customer service center specially dedicated to serving the customers of Sriwijaya Air Jogja, one of the leading airlines in Indonesia. The call center provides customers with various services, including booking, rescheduling, cancelations, lost baggage assistance, and other information related to Sriwijaya Air Jogja’s services.
Why Do You Need Sriwijaya Air Jogja Call Center?
As a customer of Sriwijaya Air Jogja, you might face some issues related to their services, which can be solved by contacting their customer service. Sriwijaya Air Jogja Call Center has a team of professional customer service representatives who are trained to assist customers with their queries and concerns. Therefore, you need Sriwijaya Air Jogja Call Center to get quick and reliable assistance regarding your queries or concerns.
How to Contact Sriwijaya Air Jogja Call Center?
You can contact Sriwijaya Air Jogja Call Center via multiple channels, such as:
| Channels | Contact Information |
|---|---|
| Phone | 024-3542120 or 08041777777 (toll-free) |
| SMS | 081-8022-33333 |
| helpdeskjogja@sriwijayaair.co.id | |
| Social Media | Twitter, Facebook, and Instagram: @sriwijayaair |
What Are the Services Offered by Sriwijaya Air Jogja Call Center?
Sriwijaya Air Jogja Call Center offers various services to their customers, which are:
- Booking Assistance
- Rescheduling and Cancelations
- Special Assistance for Persons with Reduced Mobility (PRM)
- Flight Information
- Baggage Assistance
- Refunds
- Complaints
How to Make a Booking Via Sriwijaya Air Jogja Call Center?
You can make a booking via Sriwijaya Air Jogja Call Center via phone, SMS, or email. However, before making a booking, you need to provide your personal information, including your name, contact information, and travel schedule. Additionally, you need to provide your payment details to complete the booking process. After booking, you will receive a confirmation message or email regarding your booking.
How to Reschedule or Cancel a Flight Via Sriwijaya Air Jogja Call Center?
If you need to reschedule or cancel a flight, you can contact Sriwijaya Air Jogja Call Center via phone or email. However, you need to provide your booking information, including your booking code and personal information, to complete the process. Additionally, you may need to pay additional fees for rescheduling or canceling a flight.
What is Sriwijaya Air Jogja Call Center Operating Hours?
Sriwijaya Air Jogja Call Center is available 24/7 to serve their customers. Therefore, you can contact them anytime you need assistance regarding their services.
What Are the Contact Details of Sriwijaya Air Jogja Head Office?
If you need to contact Sriwijaya Air Jogja Head Office regarding any issues, you can use the following contact information:
| Contact Information |
|---|
| Address: Terminal T1A, Jalan Jenderal Sudirman No.Kav. 76-78, RW.5, Karet Tengsin, Tanah Abang, Central Jakarta City, Jakarta 10220 |
| Phone: (021) 633-8345 |
| Email: info@sriwijayaair.co.id |
FAQs
1. How can I contact Sriwijaya Air Jogja Call Center?
You can contact Sriwijaya Air Jogja Call Center via phone, SMS, email, or social media.
2. What services are offered by Sriwijaya Air Jogja Call Center?
Sriwijaya Air Jogja Call Center offers services such as booking assistance, rescheduling, cancelations, special assistance for PRM, flight information, baggage assistance, refunds, and complaints.
3. Can I make a booking via Sriwijaya Air Jogja Call Center?
Yes, you can make a booking via phone, SMS, or email by providing your personal and payment details.
4. How can I reschedule or cancel a flight via Sriwijaya Air Jogja Call Center?
You can reschedule or cancel a flight via phone or email by providing your booking information and personal details.
5. What are the operating hours of Sriwijaya Air Jogja Call Center?
Sriwijaya Air Jogja Call Center is available 24/7 to serve their customers.
6. What is the head office contact information of Sriwijaya Air Jogja?
You can contact Sriwijaya Air Jogja Head Office via phone, email, or visiting their office located in Jakarta.
7. Is Sriwijaya Air Jogja Call Center available in other languages?
Yes, Sriwijaya Air Jogja Call Center provides services in multiple languages, including English, Bahasa Indonesia, and Mandarin.
8. What is Sriwijaya Air Jogja’s baggage policy?
Sriwijaya Air Jogja’s baggage policy allows passengers to carry one cabin bag and one checked bag with a maximum weight of 7 kg and 20 kg, respectively.
9. How can I file a complaint against Sriwijaya Air Jogja?
You can file a complaint against Sriwijaya Air Jogja by contacting their customer service or by visiting their website.
10. Does Sriwijaya Air Jogja provide in-flight entertainment?
Yes, Sriwijaya Air Jogja provides in-flight entertainment, including movies, music, and games.
11. What is Sriwijaya Air Jogja’s refund policy?
Sriwijaya Air Jogja’s refund policy allows passengers to get a refund for their flights that have been canceled or rescheduled by the airline.
12. How can I check the status of my flight?
You can check the status of your flight by visiting Sriwijaya Air Jogja’s website or by contacting their customer service.
13. Does Sriwijaya Air Jogja provide any special assistance to passengers with disabilities?
Yes, Sriwijaya Air Jogja provides special assistance to passengers with disabilities, including wheelchair assistance and other necessary services.
Conclusion
In conclusion, Sriwijaya Air Jogja Call Center is an essential service for Sriwijaya Air Jogja’s customers to get reliable and quick assistance regarding their services. In this article, we have covered all the information about Sriwijaya Air Jogja Call Center, including how to contact them, the services they offer, their operating hours, and other relevant details. We hope this article has been informative and helpful to you.
If you have any queries or concerns regarding Sriwijaya Air Jogja’s services or their call center, don’t hesitate to contact them directly. Thank you for reading, and have a great day!