👋 Greeting to All ShopBack Indonesia Users!
If you are an avid online shopper, then you must be familiar with ShopBack Indonesia. It is a leading cashback platform that lets users earn cashback on their online purchases. It has partnered with more than 500 online stores, including major players like Tokopedia, Bukalapak, Shopee, and Lazada. In this article, we will be discussing the ShopBack Indonesia Call Center and everything you need to know about it. Read on to find out more!
What is ShopBack Indonesia Call Center?
ShopBack Indonesia Call Center is a customer service center that handles all the queries and complaints of ShopBack Indonesia users. The call center is available from Monday to Friday, from 9 am to 6 pm. You can contact the call center through various channels like phone, email, and social media. The call center agents are trained professionals who can help you with any issues you may face while using ShopBack Indonesia. They can assist you with account registration, cashback confirmation, and more.
How to Contact ShopBack Indonesia Call Center?
If you are facing any issues while using ShopBack Indonesia, you can contact the call center through the following channels:
| Channels | Contact Information |
|---|---|
| Phone | (021) 3000 9956 |
| support@shopback.co.id | |
| ShopBack Indonesia | |
| @shopbackid |
What Services Does ShopBack Indonesia Call Center Offer?
ShopBack Indonesia Call Center offers a wide range of services to its users, including:
1. Account Registration Assistance:
If you are having trouble registering your account on ShopBack Indonesia, you can contact the call center for assistance. The call center agents will guide you through the registration process step-by-step.
2. Cashback Confirmation:
If you have made a purchase through ShopBack Indonesia, but your cashback hasn’t been confirmed yet, you can contact the call center for assistance. The agents will confirm your cashback and credit it to your account.
3. Complaints and Queries:
If you have any complaints or queries related to ShopBack Indonesia, you can contact the call center for assistance. The agents will address your issues and provide you with an appropriate solution.
FAQs About ShopBack Indonesia Call Center
1. How long does it take for the call center to respond?
The call center agents typically respond within 24-48 hours.
2. Can I contact the call center outside of business hours?
The call center is only available during business hours, which are from Monday to Friday, from 9 am to 6 pm.
3. Is the call center service free?
Yes, the call center service is free for all ShopBack Indonesia users.
4. What information should I provide when contacting the call center?
You should provide your name, email address, and a detailed description of your issue or query.
5. How long does it take for the call center to resolve an issue?
The time taken to resolve an issue depends on the complexity of the issue. However, the call center agents try their best to resolve issues as quickly as possible.
6. Can I contact the call center on weekends?
No, the call center is only available from Monday to Friday, from 9 am to 6 pm.
7. Can I contact the call center through WhatsApp?
No, currently, the call center is not available on WhatsApp.
8. Can I contact the call center for non-ShopBack Indonesia related issues?
No, the call center only deals with ShopBack Indonesia related issues.
9. Are the call center agents trained professionals?
Yes, the call center agents are trained professionals who can assist you with any issues you may face while using ShopBack Indonesia.
10. Can I request a call back from the call center?
Yes, you can request a call back from the call center. You will need to provide your name, email address, and phone number.
11. How can I give feedback about the call center service?
You can give feedback about the call center service through the ShopBack Indonesia website or social media channels.
12. How can I check the status of my cashback?
You can check the status of your cashback through the ShopBack Indonesia website or app.
13. What should I do if I am not receiving any cashback?
If you are not receiving any cashback, you can contact the call center for assistance. The agents will investigate the issue and provide an appropriate solution.
Conclusion
ShopBack Indonesia Call Center is an excellent resource for all ShopBack Indonesia users. The call center agents are trained professionals who can assist you with any issues you may face while using ShopBack Indonesia. You can contact the call center through various channels like phone, email, and social media. If you are facing any issues while using ShopBack Indonesia, don’t hesitate to contact the call center for assistance. Happy shopping!