Discovering SBMA Jobs Call Center: What You Need to Know

Introduction

Greetings job-seekers! Are you looking for a promising career within a rapidly growing industry? Look no further than the Subic Bay Metropolitan Authority (SBMA) Jobs Call Center. With the expansion of the business process outsourcing (BPO) industry in the Philippines, SBMA Jobs Call Center offers plenty of opportunities where you can build a rewarding career while enhancing your skill set. Read on to learn more about this exciting opportunity.

The Rise of the BPO Industry

The BPO industry has been making waves in the Philippines for more than a decade now. This industry has opened doors for employment opportunities, especially in the fields of customer service and technical support. In 2019 alone, the BPO industry in the Philippines generated a whopping $26.3 billion in revenue and employed over 1.2 million people.

With this growth comes the rise of SBMA Jobs Call Center. SBMA is a government-owned corporation that operates within the Subic Bay Freeport Zone. SBMA Jobs Call Center is a BPO company that offers various services such as customer service, technical support, and back-office processes. The company has been around for a few years, but they are continuously expanding and seeking new talents to join their team.

Why SBMA Jobs Call Center?

So why should you consider SBMA Jobs Call Center as your next career move? For starters, SBMA Jobs Call Center offers a competitive compensation package, including health and life insurance, retirement benefits, and annual salary increases. The company also provides ample opportunities for skills enhancement and career advancement.

Another significant advantage of working in SBMA Jobs Call Center is its location. The Subic Bay Freeport Zone is a well-developed area that offers various recreational activities, shopping centers, and dining options. It is also easily accessible through land, air, and sea transportation.

SBMA Jobs Call Center: What You Need to Know

The Application Process

Ready to apply for a job in SBMA Jobs Call Center? The application process is relatively simple. You can either apply online or visit their office personally. Online applications are available on their website, where you can send your resume and cover letter. If you prefer to apply personally, you can visit their office located in the Subic Bay Freeport Zone.

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Available Positions

SBMA Jobs Call Center offers a wide range of positions that cater to various skill sets. Among the available job positions are customer service representatives, technical support representatives, and back-office support agents. They also have team leads, supervisors, and managers for those who have extensive experience in the industry.

Work Schedule

SBMA Jobs Call Center operates 24/7, so you can expect to work on a shifting schedule. They offer flexible work arrangements to cater to your personal needs. You can choose to work on a day or night shift, depending on your preference and availability.

Training and Development

Upon joining SBMA Jobs Call Center, you will undergo a comprehensive training program that will equip you with the necessary skills for your job. The company also provides continuous training and development programs to help enhance your skills and meet career advancement opportunities.

Salary and Benefits

SBMA Jobs Call Center offers a competitive salary package that is above the minimum wage in the Philippines. They also provide various benefits such as health and life insurance, retirement benefits, and annual salary increases. Additionally, they offer performance-based incentives, bonuses, and allowances.

Company Culture

The company values team collaboration, so you can expect to work with a diverse group of people from different backgrounds. The company also promotes work-life balance, so you can expect to have enough time for your personal and social life while working in SBMA Jobs Call Center.

Location and Environment

The Subic Bay Freeport Zone is a modern and well-developed area that provides a conducive environment for work and leisure. You can enjoy various recreational activities such as playing golf, swimming, and shopping. Additionally, they have a wide array of dining options that caters to various cuisines.

Job Position Requirements Salary Benefits
Customer Service Representative Bachelor’s degree or equivalent work experience, excellent communication skills Starting from Php 20,000/month Health and life insurance, retirement benefits, annual salary increase, performance-based incentives, bonuses and allowances
Technical Support Representative Bachelor’s degree in IT or equivalent work experience, excellent communication skills Starting from Php 25,000/month Health and life insurance, retirement benefits, annual salary increase, performance-based incentives, bonuses and allowances
Back-Office Support Agent Bachelor’s degree or equivalent work experience, must be detail-oriented and analytical Starting from Php 18,000/month Health and life insurance, retirement benefits, annual salary increase, performance-based incentives, bonuses and allowances
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FAQs

What is SBMA Jobs Call Center?

SBMA Jobs Call Center is a BPO company that provides various services such as customer service, technical support, and back-office processes.

Where is SBMA Jobs Call Center located?

SBMA Jobs Call Center is located in the Subic Bay Freeport Zone.

What are the available job positions in SBMA Jobs Call Center?

Among the available job positions are customer service representatives, technical support representatives, and back-office support agents. They also have team leads, supervisors, and managers for those who have extensive experience in the industry.

What is the salary range in SBMA Jobs Call Center?

The salary range in SBMA Jobs Call Center varies depending on the position and experience of an employee. However, they offer a competitive compensation package that is above the minimum wage in the Philippines.

What are the benefits of working in SBMA Jobs Call Center?

SBMA Jobs Call Center provides various benefits such as health and life insurance, retirement benefits, annual salary increases, performance-based incentives, bonuses, and allowances.

What is the work schedule in SBMA Jobs Call Center?

SBMA Jobs Call Center operates 24/7, so you can expect to work on a shifting schedule. They offer flexible work arrangements to cater to your personal needs. You can choose to work on a day or night shift, depending on your preference and availability.

What is the application process in SBMA Jobs Call Center?

You can either apply online or visit their office personally. Online applications are available on their website, where you can send your resume and cover letter. If you prefer to apply personally, you can visit their office located in the Subic Bay Freeport Zone.

Is experience necessary to work in SBMA Jobs Call Center?

Experience is not always necessary, as SBMA Jobs Call Center also provides training programs to equip employees with the necessary skills for the job.

What is the company culture in SBMA Jobs Call Center?

The company values team collaboration and promotes work-life balance, so employees can expect to have enough time for their personal and social life while working in SBMA Jobs Call Center.

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Is SBMA Jobs Call Center open for fresh graduates?

Yes, SBMA Jobs Call Center accepts fresh graduates who have the necessary qualifications and skills for the available job positions.

What is the training and development program in SBMA Jobs Call Center?

Upon joining SBMA Jobs Call Center, employees will undergo a comprehensive training program that will equip them with the necessary skills for their job. The company also provides continuous training and development programs to help enhance their skills and meet career advancement opportunities.

What is the hiring process in SBMA Jobs Call Center?

The hiring process in SBMA Jobs Call Center usually involves an initial interview and assessment. Shortlisted applicants will then undergo a comprehensive examination and final interview before they are offered a job position.

What are the opportunities for career advancement in SBMA Jobs Call Center?

SBMA Jobs Call Center provides ample opportunities for career advancement, especially for those who have extensive experience in the industry. They have team leads, supervisors, and managers positions that offer higher salaries and greater responsibilities.

What are the requirements to apply for a job in SBMA Jobs Call Center?

Requirements may vary depending on the position, but generally, applicants must have a bachelor’s degree or equivalent work experience, excellent communication skills, and a good attitude towards work.

Conclusion

Now that you know more about SBMA Jobs Call Center, why not give it a try and start building your career in this promising industry? With its competitive compensation package, opportunities for career advancement, and location in the well-developed Subic Bay Freeport Zone, you can be sure that your career in SBMA Jobs Call Center will be worth investing your time and effort.

Don’t hesitate to apply now and explore the exciting opportunities that SBMA Jobs Call Center has to offer!

Disclaimer

The information provided in this article is accurate as of the time of writing. However, SBMA Jobs Call Center may change its policies, procedures, and requirements at its discretion without prior notice. It is recommended to verify the details with SBMA Jobs Call Center before making any decisions.