๐ Introduction
Welcome to our comprehensive guide on Samsung Chennai Call Center. As a leading multinational company, Samsung has offices and call centers situated in various parts of the world, including Chennai, India. For many years, the Samsung Chennai call center has been providing unmatched customer services to Samsung’s global customers.
In this article, we will take a closer look at Samsung Chennai Call Center, including its history, services, location, and FAQs. We hope that this guide will help you understand everything you need to know about Samsung Chennai Call Center.
๐ Brief History of Samsung Chennai Call Center
Samsung Chennai Call Center was established in 2005 and has since grown to become one of the most renowned call centers of the Samsung group. Over the years, the call center has offered excellent customer service to millions of customers worldwide, making Samsung a leader in the electronics industry.
As of today, the Samsung Chennai call center has over 800 employees who work around the clock to give its customers an unforgettable experience. The company has invested heavily in its infrastructure, technology, and workforce to ensure that they continue to offer exceptional services to all their customers.
๐ Location of Samsung Chennai Call Center
The Samsung Chennai Call Center is located at Prestige Palladium Bayan, 8th Floor, No.129-140, Greams Road, Thousand Lights, Chennai, Tamil Nadu 600006, India. Samsung Chennai call center is strategically located in the heart of Chennai, making it easily accessible to all its customers.
๐ง Services Offered by Samsung Chennai Call Center
| Category | Services |
|---|---|
| Product Information and Warranty | Customers can get detailed information about Samsung products and warranty policies. |
| Technical Support | Customers can receive technical assistance for Samsung products. |
| Sales and Marketing | Customers can purchase Samsung products and get details about their latest offers and promotions. |
| Complaints and Feedback | Customers can lodge complaints and provide feedback about Samsung products and services. |
๐ Frequently Asked Questions about Samsung Chennai Call Center
1. What is Samsung Chennai Call Center?
Samsung Chennai Call Center is a customer service center that offers customer support services for Samsung products.
2. Where is Samsung Chennai Call Center located?
The Samsung Chennai Call Center is located at Prestige Palladium Bayan, 8th Floor, No.129-140, Greams Road, Thousand Lights, Chennai, Tamil Nadu 600006, India.
3. What services are offered by Samsung Chennai Call Center?
The Samsung Chennai Call Center offers product information, technical support, sales and marketing, and complaints and feedback for Samsung products and services.
4. How can I contact Samsung Chennai Call Center?
You can contact Samsung Chennai Call Center by phone or email. The phone number is +91 44 6602 7400, and the email address is support.india@samsung.com.
5. What are Samsung Chennai Call Center’s operating hours?
Samsung Chennai Call Center is open 24/7.
6. How can I get technical support for Samsung products?
You can get technical support for Samsung products by contacting Samsung Chennai Call Center.
7. How can I purchase Samsung products?
You can purchase Samsung products by contacting Samsung Chennai Call Center or visiting their official website.
8. Can I provide feedback about Samsung products and services?
Yes, you can provide feedback about Samsung products and services by contacting Samsung Chennai Call Center or filling out a feedback form on their official website.
9. Who can help me with Samsung product warranty information?
You can contact Samsung Chennai Call Center for information on Samsung product warranties.
10. How long does it take to resolve a complaint through Samsung Chennai Call Center?
The time to resolve a complaint through Samsung Chennai Call Center may vary depending on the complexity of the issue. However, the company strives to resolve all complaints as quickly as possible.
11. What languages are supported by Samsung Chennai Call Center?
Samsung Chennai Call Center supports multiple languages, including English, Hindi, Tamil, and more.
12. Can I request a call-back from Samsung Chennai Call Center?
Yes, you can request a call-back from Samsung Chennai Call Center by providing your contact details.
13. Is Samsung Chennai Call Center available on social media?
Yes, Samsung Chennai Call Center is available on social media platforms such as Twitter, Facebook, and Instagram.
๐ Conclusion
In conclusion, Samsung Chennai Call Center has been providing exceptional customer service for more than a decade. The company has invested heavily in its technology, infrastructure, and workforce to ensure that their customers have the best possible experience. Whether you need technical support, product information, or just have a general inquiry, Samsung Chennai Call Center is always ready to assist you.
Don’t hesitate to contact Samsung Chennai Call Center for any Samsung product-related questions or concerns.
Disclaimer:
The information contained in this article is for general information purposes only. The views and opinions expressed in this article are those of the author and do not necessarily reflect the official policy or position of Samsung Chennai Call Center or its parent company, Samsung. Samsung Chennai Call Center makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained in this article. Any reliance you place on such information is therefore strictly at your own risk.