Introduction
Greetings, dear readers! Are you a vehicle owner in the East Java region? If so, then you must be familiar with Samsat Jatim. Samsat Jatim is short for Samsat East Java, an institution in Indonesia responsible for collecting taxes related to vehicles, such as cars and motorcycles.
However, not all vehicle owners have an in-depth understanding of the tax policies and regulations surrounding their vehicles. This is where Samsat Jatim call center comes into the picture. In this article, we will discuss everything you need to know about Samsat Jatim call center, from their services to their contact information and more.
What is Samsat Jatim Call Center?
Samsat Jatim call center is a customer service hotline that addresses all vehicle tax-related concerns for the East Java region. Operated by Samsat East Java, the call center offers various services such as tax payment assistance, inquiries about tax regulations, and complaints handling.
How to Contact Samsat Jatim Call Center?
You can contact Samsat Jatim call center using the following numbers:
| Service | Phone Number |
|---|---|
| General Inquiries | 0812-3111-1345 |
| Tax Payment Assistance | 0812-3070-8998 |
| Complaints Handling | 0812-3105-398 |
Services Offered by Samsat Jatim Call Center
Here are the services offered by Samsat Jatim call center:
- Tax payment assistance
- Information about tax regulations
- Complaints handling and grievance redressal
- Vehicle registration renewal assistance
- Assistance with lost or stolen vehicle documents
- Vehicle tax calculation assistance
- Assistance with transfer of ownership
FAQs about Samsat Jatim Call Center
Q. What are the working hours of Samsat Jatim call center?
A. Samsat Jatim call center operates on weekdays, from Monday to Friday, between 8:00 AM to 4:00 PM.
Q. Is it necessary to contact Samsat Jatim call center for vehicle tax payment?
A. No, you can also pay your vehicle taxes directly at the Samsat office.
Q. Is Samsat Jatim call center toll-free?
A. No, the call center is not toll-free. However, the charges are nominal.
Q. Can I track the status of my tax payment using Samsat Jatim call center?
A. Yes, you can track your tax payment status using the call center.
Q. Can I register my vehicle with Samsat Jatim call center?
A. No, you need to register your vehicle at the Samsat office.
Q. Can I renew my vehicle registration using Samsat Jatim call center?
A. Yes, you can renew your vehicle registration through the call center. However, you need to visit the Samsat office for document verification.
Q. Can the call center assist me with transferring the ownership of my vehicle?
A. Yes, the call center can assist you with transferring the ownership of your vehicle.
Q. Can I file a complaint about Samsat Jatim through the call center?
A. Yes, you can file a complaint about Samsat Jatim through the call center.
Q. Can I consult Samsat Jatim regarding the tax regulations for a specific type of vehicle?
A. Yes, you can consult Samsat Jatim about tax regulations for any type of vehicle.
Q. Can I pay my vehicle taxes online through Samsat Jatim call center?
A. No, Samsat Jatim call center does not offer online payment options. However, you can visit the Samsat office or use an online payment gateway.
Q. Can I schedule an appointment with Samsat Jatim through the call center?
A. No, you cannot schedule an appointment through the call center. You need to visit the Samsat office for any service requiring an appointment.
Q. Can I seek guidance regarding tax payment using the call center?
A. Yes, you can seek guidance regarding tax payment through the call center.
Q. Can I ask for an extension in tax payment through the call center?
A. No, you cannot ask for an extension in tax payment through the call center. Any requests for extension need to be submitted at the Samsat office.
Q. Can I pay my vehicle taxes using a credit card?
A. No, Samsat Jatim does not accept credit card payments. You can pay using cash, bank transfer, or other electronic payment methods.
Conclusion
After reading this article, you must have understood the significance of Samsat Jatim call center and the services it offers. Don’t hesitate to contact the call center if you have any queries or concerns regarding your vehicle tax; the representatives will be happy to assist you. We hope this article has been helpful.
Now that you have gained knowledge about Samsat Jatim call center, why not spread the word and tell your fellow vehicle owners about it? Remember, it is always better to be aware than to regret later.
Closing Statement with Disclaimer
The content of this article is solely intended for informational purposes only. The information provided in this article is accurate to the best of our knowledge at the time of writing. However, we strongly advise readers to cross-check the information with credible sources before relying on it.
We cannot be held responsible for any loss or damages incurred due to the use of the information provided in this article.