Are you looking for a reliable transportation company in Indonesia? Look no further than Rosalia Indah!
With over 50 years of experience, Rosalia Indah has become one of the leading transportation companies in Indonesia. They offer a range of transportation services, including bus and shuttle services, freight forwarding, and logistics solutions. But what sets them apart from the rest is their excellent customer service, which is facilitated by their efficient call center.
If you’re new to Rosalia Indah and are looking for more information about their call center, this article is for you. Read on to learn everything you need to know about Rosalia Indah Call Center, including its services, how to contact them, and much more.
History of Rosalia Indah
Rosalia Indah was founded in 1957 by the late Han Van Doorn. The company initially started as a small minibus service for the local community in East Java, Indonesia. Over time, the company expanded its operations to cover several destinations across the country, and now has a fleet of more than 1,000 buses and a staff of over 5,000.
Today, Rosalia Indah is a household name in Indonesia, with a reputation for providing reliable, safe, and comfortable transportation services to millions of customers every year.
What is Rosalia Indah Call Center?
Rosalia Indah Call Center is the company’s primary customer service channel. It is a centralized system that allows customers to communicate with the company’s customer service representatives via phone or email. The call center is staffed by a team of well-trained and knowledgeable agents who are available 24/7 to provide assistance and address customer concerns.
Services Offered by Rosalia Indah Call Center
| Services | Description |
|---|---|
| Booking and Reservation | You can book and reserve your bus tickets through the call center. |
| Customer Service | You can contact the customer service team for any inquiries, complaints, or feedback. |
| Route Information | You can get information about the bus routes, schedules, and fares. |
| Lost and Found | You can report any lost items on the bus or inquire about any found items. |
How to Contact Rosalia Indah Call Center
There are several ways to contact Rosalia Indah Call Center:
Phone
You can call the following numbers:
- +62-21-3458833 (Head Office)
- +62-31-8419000 (Surabaya)
- +62-361-4722525 (Bali)
You can email the customer service team at customer.care@rosaliaindah.co.id
Social Media
You can also contact Rosalia Indah via their social media channels:
- Facebook: @rosalia.indah
- Twitter: @rosaliaindah
- Instagram: @rosaliaindah
FAQs about Rosalia Indah Call Center
1. Is Rosalia Indah Call Center available 24/7?
Yes, Rosalia Indah Call Center is available 24/7. You can call or email them anytime you need assistance.
2. Can I book my bus tickets through Rosalia Indah Call Center?
Yes, you can book and reserve your bus tickets through the call center.
3. How do I inquire about lost and found items on the bus?
You can contact Rosalia Indah Call Center via phone or email to report any lost items on the bus or inquire about any found items.
4. How can I provide feedback or file a complaint about Rosalia Indah’s services?
You can contact the customer service team via phone or email to provide feedback or file a complaint about Rosalia Indah’s services.
5. Can I get information about bus routes and schedules through Rosalia Indah Call Center?
Yes, you can get information about bus routes, schedules, and fares through the call center.
6. Is Rosalia Indah Call Center only available in Indonesia?
Yes, Rosalia Indah Call Center is only available in Indonesia.
7. Does Rosalia Indah have a mobile app?
Yes, Rosalia Indah has a mobile app that you can download from the App Store or Google Play Store.
8. How can I track my bus on the day of my travel?
You can track your bus by using the tracking feature on Rosalia Indah’s mobile app.
9. Can I make changes to my bus booking through Rosalia Indah Call Center?
Yes, you can make changes to your bus booking through the call center.
10. Does Rosalia Indah offer any discounts or promotions?
Yes, Rosalia Indah offers various discounts and promotions throughout the year. You can check their website or social media channels for the latest offers.
11. How can I become a member of Rosalia Indah’s loyalty program?
You can become a member of Rosalia Indah’s loyalty program by registering on their website or mobile app.
12. Does Rosalia Indah have any disabled-friendly buses?
Yes, Rosalia Indah has disabled-friendly buses that are equipped with special facilities for passengers with disabilities.
13. How can I cancel my bus booking through Rosalia Indah Call Center?
You can cancel your bus booking through the call center by providing your booking details and reason for cancellation.
Conclusion: Choose Rosalia Indah for Your Transportation Needs
Now that you know everything about Rosalia Indah Call Center, you can rest easy knowing that you’ll always have reliable transportation services when you need them. Whether you need to book a bus ticket, inquire about bus routes, or file a complaint, Rosalia Indah Call Center is always ready to assist you. So what are you waiting for? Choose Rosalia Indah for your transportation needs today!
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