The Customer Service Hub of Moncton That Has It All
Welcome to our comprehensive guide to everything you need to know about the RBC Moncton Call Center, the ultimate customer service hub in the city of Moncton that has it all! Whether you are a customer of the bank or just curious about what the center has to offer, this guide will provide you with all the information you need. From the services offered to the location, hours of operation, and everything in between, you can count on us to give you an in-depth look at the RBC Moncton Call Center.
Introduction: What is the RBC Moncton Call Center?
The RBC Moncton Call Center is a customer service center located in Moncton, New Brunswick, Canada. This center is one of many call centers operated by the Royal Bank of Canada (RBC) across Canada and the United States. The Moncton Call Center was opened in 2010 as part of an expansion by RBC and has been offering quality customer service ever since. The center employs over 600 people and provides customer service to clients nationwide.
When you call the RBC Moncton Call Center, you can expect to speak with a knowledgeable and friendly representative who can help you with a range of banking services. Whether you have a question about your account, need to report fraudulent activity, or require assistance with online banking, the representatives at the RBC Moncton Call Center are trained to assist with all your banking needs.
Now, let’s take a more in-depth look at what the RBC Moncton Call Center has to offer.
Services Provided by RBC Moncton Call Center
The RBC Moncton Call Center is a full-service customer service center that provides a wide range of banking services. Here is a list of some of the services provided by the center:
| Service | Description |
|---|---|
| Account Balance Inquiries | Check your account balance and transaction history |
| Online Banking Support | Assistance with logging in, bill payments, transfers, and more |
| Card Services | Assistance with lost or stolen cards, card activation, and more |
| Loans and Mortgages Support | Information and assistance with applying for loans and mortgages |
| Investing and Saving Support | Information and assistance with opening new investment and savings accounts |
| Report Fraud | Report fraudulent activity on your account |
| Update Account Information | Assistance with updating personal and account information |
Location and Hours of Operation
The RBC Moncton Call Center is located at 711 St George Blvd, Moncton, NB E1E 3J6, Canada. The center is open 24 hours a day, seven days a week, including holidays. This means that you can contact the center anytime you need assistance with your banking needs, no matter the time or day.
FAQs – Answers to Your Most Common Questions
Here are the answers to some of the most common questions about the RBC Moncton Call Center:
1. What is the RBC Moncton Call Center?
The RBC Moncton Call Center is a customer service center that offers various banking services to clients across Canada.
2. What services does the RBC Moncton Call Center provide?
The center provides a wide range of banking services, including account balance inquiries, online banking support, card services, loans and mortgages support, investing and saving support, and more.
3. Where is the RBC Moncton Call Center located, and what are the hours of operation?
The center is located at 711 St George Blvd, Moncton, NB E1E 3J6, Canada, and is open 24/7, including holidays.
4. Can I speak to a representative in French?
Yes, the RBC Moncton Call Center offers bilingual customer service in both English and French.
5. How do I report fraudulent activity on my account?
You can report fraudulent activity on your account by calling the RBC Moncton Call Center at any time. The representatives will guide you through the process.
6. Can I apply for loans or mortgages through the RBC Moncton Call Center?
Yes, the RBC Moncton Call Center offers information and assistance with applying for loans and mortgages.
7. How do I update my personal and account information?
You can update your personal and account information by calling the RBC Moncton Call Center and speaking with a representative.
8. How can I get assistance with online banking?
You can get assistance with online banking by calling the RBC Moncton Call Center and speaking with a representative.
9. Can I check my account balance over the phone?
Yes, you can check your account balance and transaction history by calling the RBC Moncton Call Center.
10. If I lose my card, how can I get it replaced?
You can contact the RBC Moncton Call Center immediately to report the lost or stolen card. The representative will guide you through the process of getting it replaced.
11. Can I speak to a representative about my investments?
Yes, the RBC Moncton Call Center offers information and assistance with opening new investment accounts and savings accounts.
12. How long do I have to wait to speak with a representative?
The waiting time to speak with a representative at the RBC Moncton Call Center varies depending on the volume of calls. However, they strive to provide quick and efficient service to all customers.
13. Is the RBC Moncton Call Center accessible for people with disabilities?
Yes, the center is fully accessible for people with disabilities.
Conclusion: Have You Checked Out the RBC Moncton Call Center Yet?
Now that you know everything about the RBC Moncton Call Center and what it has to offer, it’s time to give it a try! Whether you have a question about your account or need assistance with online banking, the representatives at the RBC Moncton Call Center are trained to assist with all your banking needs. So, what are you waiting for? Give them a call today and experience great customer service like never before!
Disclaimer: Your Satisfaction is Our Priority
We have made every effort to ensure the accuracy of the information provided in this guide. However, we do not guarantee the completeness, accuracy, or timeliness of the information provided. We accept no liability for any inaccuracies or errors that may be present. The information in this guide is for informational purposes only and does not constitute professional advice. If you require professional advice, you should consult with a qualified professional. We strive to provide our readers with the most accurate and up-to-date information possible.