How Do I File A Claim With Asurion Protection Plan?

How does asurion warranty work?

If your product fails, we are standing by ready to help you.

Asurion Warranties protect against unexpected product failures and costly repairs or replacement and provide you with peace of mind.

Asurion plans deliver fast, convenient repairs, simple plan management, 24/7 support, and online claims filing..

Can you return a replacement phone to Asurion?

You are required to return your damaged or defective device using the pre-paid shipping label provided with the replacement device. You will need to return the damaged or defective device within 10-15 days to avoid non-return charges.

How long does it take to get a replacement phone from Asurion?

24 hoursHow long does it take to get a replacement phone from Assurant? Our customer service teams are available day and night, via call, click or chat, and replacement devices arrive in as little as 24 hours.

How long do I have to wait to file a claim with Asurion?

Claims must be reported within 60 or 90 days of the date of loss, depending on your carrier. Second, when you receive your replacement device, you’ll be required to return your damaged device with the prepaid shipping label that comes with the replacement.

Can I get my money back from Asurion?

The easiest way to obtain a refund/cancellation of your plan, is to click on the “return” button associated with the purchase of our plan, email us at ambassador@asurion.com or call us at 1-866-551-5924 and a customer … see more. The protection plan can be refunded in full if cancelled within 30 days.

What will asurion replace my phone with?

For all valid claims we will either repair or replace your product. However, each claim is unique. In some instances, where we are unable to repair your product, we will replace with a new or refurbished product of like kind and quality to the original product.

Does asurion cover accidental damage?

Asurion covers loss, theft, accidental damage, and malfunction—the big ones most people file claims for. Once your insurance claim is approved, you’ll be told if Asurion is electing to repair or replace the device, if it’s the latter, they’ll ship it out to you overnight.

How long after getting phone insurance can you claim?

How soon can I claim on phone insurance? You should be aware that the cover with some phone insurance companies doesn’t actually kick in for 14 days. So if anything happens to your phone in that time, you’re not covered, and they won’t pay out. Make sure you check the small print here!

What does asurion do with damaged phones?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.

Is Asurion Protection Plan worth?

When you take a closer look at what’s covered, the Asurion Protection Plan only claims to cover “failures due to power surge and other mechanical and electrical breakdowns.” While this is certainly good coverage to have for four years, it’s not the most robust in terms of protections.

How do I file a claim with Asurion?

Filing a claim for a replacement device with Asurion is quick and easy, getting you reconnected fast with just a few simple steps….File your device claim onlineYour carrier.Your device make and model.A description of what happened.A billing and shipping address.A method of payment for the deductible.

How do I get a live person at Asurion?

If you need to speak to a live customer service representative in Asurion customer service you need to dial 1-888-562-8662. To speak with a live agent, you need to press 1 and stay on the line (typical waiting time is about 1-5 minutes).

How much does it cost to replace a phone with Asurion?

Affordable Option. Repairs as low as $29 so breaking your phone won’t break the bank.

How long is the warranty on an Asurion replacement phone?

Receive a replacement phone in as little as 24 hours. Rest assured, whether an Apple iPhone, Galaxy Note, Motorola Droid or more, we have you covered. Better yet, our replacement phones are backed by a one-year warranty.

How much is the asurion deductible?

There are four deductible tiers: $50, $100, $150 and $200. Most phones will be in the top two deductible tiers and will therefore cost $11 a month. Like Verizon and AT&T, Sprint uses Asurion — so its plan covers device malfunction, damage, loss and theft.