Introduction
Welcome, readers! Are you looking for a reliable and efficient water utility service provider in Jakarta? Then, you’ve come to the right place. Let me introduce you to PDAM Jakarta, a state-owned enterprise that provides water utility services in Jakarta. PDAM Jakarta is responsible for providing clean water supply to more than 10 million people across Jakarta. With its 24-hour call center service, PDAM Jakarta ensures that customer complaints and inquiries are addressed promptly. In this article, we will provide you with detailed information about PDAM Jakarta, its services, and its call center.
Who is PDAM Jakarta?
PDAM Jakarta is a state-owned enterprise that provides water utility services in Jakarta. It was established in 1958 and is responsible for providing clean water supply to more than 10 million people across Jakarta. PDAM Jakarta is governed by the provisions of Law Number 7 of 2004 concerning Water Resources, which mandates the state to provide clean water to the public. PDAM Jakarta has a vision to become the world’s leading water utility service provider.
Why Choose PDAM Jakarta?
PDAM Jakarta is a reliable and efficient water utility service provider. It ensures continuous supply of clean water to its customers, 24 hours a day, 7 days a week. PDAM Jakarta’s water supply system is equipped with modern technology to ensure the efficient distribution of clean water. PDAM Jakarta’s call center is available round the clock to address customer complaints and inquiries. Moreover, PDAM Jakarta’s services are affordable and accessible to all.
PDAM Jakarta’s Services
PDAM Jakarta offers various services related to water utility, including:
| Service | Description |
|---|---|
| Water Supply | PDAM Jakarta provides clean water supply to its customers. |
| Water Meter Installation | PDAM Jakarta installs water meters to monitor water usage. |
| Bill Payment | PDAM Jakarta offers various payment channels for bill payment. |
| Complaint Handling | PDAM Jakarta’s call center handles customer complaints and inquiries. |
PDAM Jakarta Call Center
PDAM Jakarta’s call center is available 24 hours a day, 7 days a week. It is equipped with a team of professional and experienced customer service representatives who handle customer complaints and inquiries promptly. You can contact PDAM Jakarta’s call center through various channels, including:
- Phone: 162
- SMS: 0812-135-162
- Email: callcenter@pdam-jakarta.co.id
- Social Media: Facebook, Twitter, Instagram
FAQs about PDAM Jakarta
1. How can I apply for PDAM Jakarta’s water supply service?
To apply for PDAM Jakarta’s water supply service, you need to visit the nearest PDAM Jakarta office and fill out the application form.
2. How can I pay my PDAM Jakarta bill?
You can pay your PDAM Jakarta bill through various payment channels, including ATM, internet banking, mobile banking, and PDAM Jakarta’s payment counters.
3. What should I do if I experience low water pressure?
If you experience low water pressure, you can contact PDAM Jakarta’s call center, and they will send a technician to your location to fix the problem.
4. How often does PDAM Jakarta bill its customers?
PDAM Jakarta bills its customers every month.
5. How can I report a leak or water disruption?
You can report a leak or water disruption to PDAM Jakarta’s call center. They will send a technician to your location to fix the problem.
6. How can I apply for a new water meter installation?
You can apply for a new water meter installation by visiting the nearest PDAM Jakarta office and filling out the application form.
7. How can I contact PDAM Jakarta’s call center?
You can contact PDAM Jakarta’s call center through various channels, including phone, SMS, email, and social media.
8. What are the requirements for applying for PDAM Jakarta’s water supply service?
To apply for PDAM Jakarta’s water supply service, you need to provide a copy of your identity card and proof of ownership or tenancy of the property.
9. What should I do if I receive an incorrect bill from PDAM Jakarta?
If you receive an incorrect bill from PDAM Jakarta, you can contact their call center, and they will rectify the error.
10. What is the water quality provided by PDAM Jakarta?
PDAM Jakarta provides clean and potable water that meets the standards set by the Ministry of Health.
11. Can I apply for a water meter installation for a rented property?
Yes, you can apply for a water meter installation for a rented property. However, you need to provide a copy of the tenancy agreement.
12. How can I check my water usage?
You can check your water usage through PDAM Jakarta’s website or by visiting the nearest PDAM Jakarta office.
13. What should I do if I encounter problems with my water meter?
If you encounter problems with your water meter, you can contact PDAM Jakarta’s call center, and they will send a technician to your location to fix the problem.
Conclusion
In conclusion, PDAM Jakarta is a reliable and efficient water utility service provider that ensures continuous supply of clean water to its customers. Its call center is available 24/7 to handle customer complaints and inquiries. PDAM Jakarta offers various services related to water utility, including water supply, water meter installation, bill payment, and complaint handling. We encourage readers to choose PDAM Jakarta for their water utility needs and take advantage of its affordable and accessible services.
Disclaimer
The information provided in this article is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any action you take upon the information provided in this article is strictly at your own risk, and we will not be liable for any losses or damages in connection with the use of this information.