Optus Call Center – A Detailed Overview of Australia’s Leading Telecommunications Company

Greetings, dear readers! In this article, we will dive deep into Optus, one of the leading telecommunications companies in Australia. With over 10 million subscribers and a wide range of services, Optus has established itself as a key player in the country’s telecommunications industry. Let’s explore the company’s history, services, and achievements in detail.

The History of Optus

Optus was founded in 1981 and initially operated as a subsidiary of the Australian Post, providing telegraph services. In 1992, the company was privatized and became a wholly-owned subsidiary of Singapore Telecommunications Limited (Singtel). Today, Optus provides a range of services, including internet, mobile, and fixed-line services to residential, small business, and corporate customers across Australia.

The Services Offered by Optus

Optus offers a variety of services, including:

Service Description
Mobile Services Optus offers a range of mobile services, including prepaid, postpaid, and SIM-only plans.
Internet Services Optus provides ADSL and NBN internet services to residential and business customers.
Fixed-Line Services Optus’ fixed-line services include home phone and business phone plans.
TV Services Optus provides a range of TV services, including Fetch TV, Optus Sport, and Yes TV by Fetch.

The Achievements of Optus

Over the years, Optus has achieved several milestones. Let’s take a look at some of their notable achievements:

  • Optus was the first company to introduce GSM mobile services in Australia in 1993.
  • The company launched Australia’s first 3G mobile network in 2005.
  • Optus was the first Australian telco to launch a 5G mobile network in 2019.
  • In 2020, Optus announced a partnership with Ericsson to build its 5G network.
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FAQs about Optus

1. What is Optus?

Optus is a leading telecommunications company in Australia that provides a range of services, including mobile, internet, and fixed-line services.

2. When was Optus founded?

Optus was founded in 1981.

3. Who owns Optus?

Optus is a wholly-owned subsidiary of Singapore Telecommunications Limited (Singtel).

4. What services does Optus offer?

Optus offers mobile, internet, fixed-line, and TV services to residential, small business, and corporate customers across Australia.

5. Does Optus offer 5G services?

Yes, Optus launched its 5G mobile network in 2019.

6. What are some of Optus’ achievements?

Optus was the first company to introduce GSM mobile services in Australia in 1993, launched Australia’s first 3G mobile network in 2005, and was the first Australian telco to launch a 5G mobile network in 2019.

7. What is Fetch TV?

Fetch TV is a pay-TV service offered by Optus that allows customers to stream a range of TV channels and on-demand content.

8. What is Optus Sport?

Optus Sport is a streaming service that provides access to a range of sports events, including soccer, cricket, and rugby.

9. Can I get Optus services if I live in a rural area?

Optus provides internet and mobile services to customers across Australia, including rural areas.

10. What is NBN?

NBN stands for National Broadband Network, which is a government-owned company that provides wholesale broadband services to retail service providers like Optus.

11. Can I bundle Optus services?

Yes, Optus offers bundle plans that combine multiple services like mobile and internet.

12. How can I contact Optus customer support?

You can contact Optus customer support via phone, email, or live chat on their website.

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13. Does Optus have a rewards program?

Yes, Optus offers a rewards program called Optus Perks, which provides exclusive discounts and offers to customers.

The Benefits of Optus Services

Optus provides several benefits to its customers, including:

  • A wide range of services, including mobile, internet, and TV services
  • Flexible plans that cater to different needs and budgets
  • A rewards program that offers exclusive discounts and offers
  • Excellent customer support that is available 24/7
  • A reliable network that provides high-speed connectivity

Why Choose Optus?

If you’re looking for a reliable and affordable telecommunications company in Australia, Optus is an excellent choice. With a wide range of services, flexible plans, and a rewards program, Optus provides everything you need to stay connected. So why wait? Sign up for Optus today and enjoy the best telecommunications services in Australia!

Disclaimer

The information provided in this article is accurate at the time of writing. However, Optus may change its services, plans, and pricing at any time, so be sure to check their website for the latest information. Additionally, this article is for informational purposes only and should not be construed as legal or financial advice.