Introduction
Greetings dear readers! We are excited to bring you a comprehensive article on Optavia hours call center. Have you ever been very interested in contacting the Optavia team, but the information on their website was not clear enough? Have you ever wanted to be sure that you were calling at the right time? We understand that these questions may seem trivial, but they can be frustrating when you don’t have the right answers. That is why we have compiled this article to provide you with all the necessary information to make your communication with Optavia as seamless as possible.
Optavia is a company dedicated to helping people transform their health through optimal wellbeing and a healthy lifestyle. They provide different health programs that help individuals and families achieve their health goals. With the increasing demand for their services, Optavia has made it a priority to provide top-notch customer service. In this article, we will provide you with all you need to know about the Optavia call center hours, their FAQ section, and how to contact them efficiently.
The Optavia Hours: Explained
Optavia hours are an essential aspect of their customer service. It is vital to know when their call centers are open and when you can reach them.
The Optavia call center is open from Monday to Friday, from 7 a.m. to 12 a.m. EST, and on Saturdays from 9 a.m. to 6 p.m. EST. The call center is closed on Sundays to allow their employees to spend time with their families and recharge before the hustle of the new week.
It is essential to note that the Optavia hours may vary during holidays and special occasions. In such cases, Optavia usually updates their website and their social media pages to keep their clients informed. It is advisable to check their website or social media handles to stay up-to-date on any changes in their hours.
The Optavia Hours Table
| Days | Hours (EST Time) |
|---|---|
| Monday to Fridays | 7 a.m. – 12 a.m. |
| Saturdays | 9 a.m. – 6 p.m. |
Optavia Hours: FAQs
1. When is the Optavia call center available?
The Optavia call center is available from Monday to Friday, from 7 a.m. to 12 a.m. EST, and on Saturdays from 9 a.m. to 6 p.m. EST. The call center is closed on Sundays.
2. How can I contact Optavia?
You can contact Optavia through their call center, email, or social media handles.
3. Are the Optavia call center hours the same on holidays?
No, the Optavia call center hours may vary during holidays and special occasions. It is advisable to check their website or social media handles for updates.
4. Can I leave a message on Optavia’s call center?
Yes. If you call outside the regular call center hours, you can leave a message, and a representative will get back to you as soon as possible.
5. How long does it take to receive a response from Optavia?
Optavia aims to respond to all queries within 48 hours, but it may take longer during peak periods. If you do not hear from them, please reach out to their call center or social media handles for a prompt response.
6. Do the Optavia call center hours differ depending on the location?
No, the Optavia call center hours are the same for all regions.
7. Can I call the Optavia call center outside the US?
Yes, you can. However, you may be charged international call rates depending on your location and call plan.
8. Is there a way to expedite my call with Optavia?
Yes, you can select an option when prompted to do so. However, please note that this may come at an additional cost.
9. How can I track my order?
You can track your order by logging into your account on the Optavia website or by reaching out to their call center.
10. Can I change my order after it has been confirmed?
Yes, you can change your order by reaching out to their call center as soon as possible. However, please note that this may affect the delivery time.
11. Can I request a refund?
Yes, you can. Please reach out to the Optavia call center to inquire about their refund policy.
12. How long does it take to receive my order?
Delivery times usually depend on your location and the availability of the product. However, Optavia usually delivers orders within 3-5 business days.
13. Can I cancel my order?
Yes, you can. Please reach out to the Optavia call center as soon as possible to request a cancellation.
Conclusion
In conclusion, knowing about Optavia hours, the services they offer, and how to contact them can help you have a smooth experience with them. It is essential to check their website or social media handles for updates on their hours, especially during holidays and special occasions. Optavia values its clients, and they have made it a priority to provide excellent customer service. We hope this article has provided you with all the information you need to make your communication with them seamless.
Don’t hesitate to reach out to them with any inquiries or concerns. Their team is available to help you out. Call them or send them an email, and they will be happy to assist you. Get started on your health journey with Optavia today!
Closing Statement With Disclaimer
We understand that the information in this article may change over time. We made every effort to provide you with accurate information, but we recommend that you reach out to Optavia directly to confirm any details that may have changed since the publication of this article. This article is for informational purposes only, and the author and publisher do not assume any liability for any losses, damages, or injuries that may arise from its use.