Oppo Malaysia Call Center: Providing Exceptional Customer Service

Greetings, dear audience! With the rise of smartphones, it’s become easier than ever to stay connected with the world around us. However, with so many options on the market, it’s crucial to find a phone that not only meets our needs but is backed by reliable customer support. That’s where Oppo Malaysia comes in.

The Importance of Customer Service

Customer service is the backbone of any successful business. It’s what sets great companies apart from the mediocre ones. When it comes to purchasing a smartphone, it’s not just about the product but also the support you receive after making the purchase. Oppo Malaysia understands this and has made it a priority to provide exceptional customer service to its users.

📱 Providing Assistance Every Step of the Way

From the moment you purchase an Oppo phone, you can rest assured that you’re in good hands. The company’s call center is available 24/7 to answer any questions or concerns you might have about your device. Whether you’re experiencing a technical issue or have a general inquiry, Oppo Malaysia’s support team is always ready to assist you.

📞 Reaching Out Is Simple

Getting in touch with Oppo Malaysia’s call center is a breeze. You can contact them via phone, email or live chat on their official website. The company’s social media pages are also active and responsive, making it easy to get in touch with them through Facebook, Twitter, Instagram or WeChat.

👨‍💼 Knowledgeable Support Staff

Oppo Malaysia’s support team is made up of knowledgeable and skilled professionals who are well-versed in all aspects of the company’s products. They undergo regular training and are up-to-date with the latest technological advancements, ensuring that they provide the best possible assistance to users.

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About Oppo Malaysia

Oppo is a well-known smartphone brand that has been making waves in the industry for several years now. The company was founded in 2004 and has since expanded to become a global brand. Oppo Malaysia, the company’s local arm, was established in 2014 and has quickly become one of the most popular smartphone brands in the country.

🌎 A Global Presence

Oppo operates in over 40 countries and has a strong global presence. In Malaysia alone, the company has over 1,000 employees and several physical stores across the country. Oppo Malaysia’s headquarters is located in Petaling Jaya, Selangor, and their devices are available through authorized dealers and e-commerce platforms.

📱 Innovative Technology

One of the things that sets Oppo apart from its competitors is its focus on innovation. The company invests heavily in research and development to create devices that are not only functional but also aesthetically pleasing. Oppo’s devices are known for their sleek designs, advanced camera technology, and powerful processors.

👥 Community-Focused

Oppo Malaysia is dedicated to building a strong community around its products. The company frequently hosts events and activities to engage with its users and foster a sense of camaraderie among them. Oppo also has an active online community, with several forums and social media groups dedicated to discussing the company’s products.

Oppo Malaysia Call Center: Key Information

For those who need to get in touch with Oppo Malaysia’s call center, here’s all the key information you need:

Contact Method Details
Phone +60183883688
Email support@oppo.com.my
Live Chat https://www.oppo.com/my/contact-us/

FAQs About Oppo Malaysia Call Center

1. How do I get in touch with Oppo Malaysia’s call center?

You can contact Oppo Malaysia’s call center via phone, email, live chat or social media.

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2. Is the call center available 24/7?

Yes, Oppo Malaysia’s call center is available 24/7 to assist users with any questions or concerns.

3. Are the support staff knowledgeable about Oppo’s products?

Yes, Oppo Malaysia’s support team undergoes regular training and are knowledgeable about all aspects of the company’s products.

4. Can I purchase Oppo devices through the call center?

No, Oppo does not sell devices directly through its call center. However, you can purchase devices through authorized dealers or e-commerce platforms.

5. How long does it take to receive a response from Oppo’s social media pages?

Oppo’s social media pages are typically very responsive and users can expect a response within a few hours.

6. Are Oppo devices covered under warranty?

Yes, all Oppo devices come with a one-year warranty.

7. What should I do if I’m having technical issues with my device?

You can contact Oppo Malaysia’s call center for assistance with technical issues. They will provide guidance and recommend necessary solutions to rectify the issue.

8. How can I join Oppo’s online community?

You can join Oppo’s online community by visiting their official website or social media pages and signing up for their forums or groups.

9. Do Oppo devices come with pre-installed apps?

Yes, Oppo devices come with pre-installed apps that are designed to enhance the user experience.

10. Can I remove pre-installed apps from my Oppo device?

Yes, you can remove pre-installed apps from your Oppo device if you do not need them.

11. How often does Oppo release new devices?

Oppo releases new devices on a regular basis, usually every six months to a year.

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12. Can I upgrade my Oppo device’s software?

Yes, Oppo devices can be upgraded to the latest software version through the company’s official website or through the device’s settings menu.

13. How do I know if my Oppo device is compatible with the latest software upgrade?

You can check your device’s compatibility with the latest software upgrade by visiting the company’s official website or contacting their call center for assistance.

Final Thoughts: Opt for the Best

In conclusion, Oppo Malaysia is a brand that has made a name for itself due to its focus on innovation, design and commitment to providing excellent customer service. The company’s call center is available 24/7 and staffed by knowledgeable professionals who are dedicated to resolving issues as quickly as possible. If you are looking for a reliable smartphone backed by exceptional customer support, look no further than Oppo Malaysia.

Take Action and Get in Touch with Oppo Malaysia Today!

If you have any questions or concerns about Oppo Malaysia’s products or services, don’t hesitate to contact their call center via phone, email or live chat. Their support team will be more than happy to assist you.

Disclaimer: This article contains general information only, and it is not intended as professional advice. Readers should seek the advice of a professional before acting on any of the information contained in this article.