📞 Welcome to Okevision TV Call Center 📞
Greetings! If you’re looking for a reliable television provider in Indonesia, then Okevision TV might be the one for you. In this article, we will guide you through the services and offerings of Okevision TV Call Center.
📺 Introduction to Okevision TV 📺
Okevision TV is one of the leading television providers in Indonesia, offering a wide range of channels, including local and international content. With its headquarters located in Tangerang Selatan, Okevision TV provides quality service to its customers across the country.
One of the reasons why Okevision TV stands out is its commitment to customer service. Its call center is available 24/7, providing support and assistance to customers who encounter issues with their subscriptions, channels, or equipment.
In the following sections, we will discuss the services and offerings of Okevision TV Call Center in detail. Read on to find out more!
📋 Okevision TV Services and Offerings 📋
1. TV Packages
Okevision TV offers a variety of packages to suit every viewer’s needs. From basic local channels to premium international content, Okevision TV has got you covered. Here are some of the packages it offers:
| Package Name | Description | Price |
|---|---|---|
| Basic Package | Local channels only | IDR 150,000/month |
| Premium Package | Local and international channels | IDR 350,000/month |
| Ultimate Package | Premium channels + HBO, ESPN, and Fox Sports | IDR 600,000/month |
2. On-Demand Content
Okevision TV also offers on-demand content, allowing viewers to watch their favorite shows and movies anytime they want. Here are some of the on-demand services available:
- Netflix
- HOOQ
- Iflix
- VIU
3. Equipment and Accessories
To ensure the best viewing experience, Okevision TV provides quality equipment and accessories to its customers. Here are some of the products available:
- Set-Top Box
- Remote Control
- HDMI Cable
- Antenna
🤔 Frequently Asked Questions 🤔
1. How do I subscribe to Okevision TV?
You can subscribe to Okevision TV by visiting its website or calling its call center at 1500715. You will be guided through the process of choosing a package and providing your personal information.
2. Can I change my package?
Yes, you can change your package anytime by calling the Okevision TV call center. A customer service representative will assist you in choosing a new package.
3. Is there a trial period for Okevision TV?
Yes, Okevision TV offers a 14-day trial period for new subscribers. You can try out the service before committing to a package.
4. Can I watch Okevision TV on multiple devices?
Yes, you can watch Okevision TV on multiple devices, such as smartphones, tablets, and laptops, as long as you have a stable internet connection.
5. Is there a fee for installation?
Yes, there is a one-time installation fee of IDR 200,000 for new subscribers. This fee covers the cost of the equipment and installation service.
6. How do I pay for my subscription?
You can pay for your subscription through various channels, such as bank transfer, credit card, or Okevision TV’s mobile app.
7. What should I do if I encounter technical issues?
If you encounter technical issues with your subscription or equipment, you can call the Okevision TV call center at 1500715 for assistance. A customer service representative will troubleshoot the problem and guide you through the solution.
8. What channels are included in the Premium Package?
The Premium Package includes a wide range of local and international channels, such as CNN, HBO, Fox Movies, and National Geographic.
9. How do I cancel my subscription?
You can cancel your subscription by calling the Okevision TV call center. A customer service representative will guide you through the cancellation process.
10. Is there a penalty for early termination?
Yes, there is a penalty fee for early termination of your subscription. The fee varies depending on your package and the duration of your subscription.
11. How do I upgrade my equipment?
You can upgrade your equipment by calling the Okevision TV call center. A customer service representative will assist you in choosing a new product and scheduling the installation service.
12. How do I troubleshoot my set-top box?
If you encounter issues with your set-top box, you can call the Okevision TV call center for assistance. A customer service representative will guide you through the troubleshooting process.
13. What should I do if I forget my password?
If you forget your password, you can reset it by visiting the Okevision TV website or calling the call center. You will be provided with a temporary password that you can change upon logging in.
💡 Conclusion 💡
In conclusion, Okevision TV Call Center offers quality services and offerings to its customers. Its commitment to customer service and satisfaction sets it apart from other television providers in Indonesia. We hope this guide has been helpful in giving you an overview of the services and offerings of Okevision TV Call Center.
So what are you waiting for? Subscribe now and enjoy the best television experience with Okevision TV!
❗ Disclaimer ❗
This article is written for the purpose of providing information about Okevision TV Call Center. The content is accurate to the best of our knowledge at the time of writing. However, we do not guarantee the accuracy or completeness of the information. The readers are advised to verify the information provided in this article before making any decisions or taking any actions.