The Voice of Ohio University
Welcome to the Ohio University call center, a platform that serves as the voice of the institution. As an essential part of the Ohio University community, our call center is a dynamic, friendly, and professional environment that serves as a hub for communication, information, support, and customer service. We provide a range of services to the Ohio University community, including students, alumni, faculty, staff, donors, and friends who need to access information about the institution or have inquiries about its programs, services, or events. Our ultimate goal is to create meaningful relationships with our stakeholders, foster loyalty, and build a strong sense of community across Ohio University.
Who are we?
The Ohio University call center is a department within the Division of University Advancement. Our team comprises highly-trained and dedicated individuals who are passionate about customer service and make every effort to ensure that every inquiry is answered with a high level of professionalism and accuracy. As a team, we are committed to enhancing the Ohio University experience by providing superior customer service and promoting positive relationships with our stakeholders.
What services do we provide?
Our call center provides a range of services to the Ohio University community, including:
| Service | Description |
|---|---|
| Information Requests | We provide information about Ohio University’s programs, services, events, and facilities to students, faculty, staff, and the general public. |
| Customer Service | We aim to provide high-quality customer service and ensure that all inquiries are resolved efficiently. |
| Alumni Outreach | We connect with Ohio University alumni, update them on the institution’s latest developments, answer their queries, and solicit their support. |
| Donor Relations | We aim to cultivate strong relationships with Ohio University donors and supporters by answering their questions and addressing their concerns. |
| Event Registration | We help to register attendees for Ohio University events, answer questions about the events, and provide logistical support. |
Why choose the Ohio University call center?
The Ohio University call center is committed to providing excellent service and support to all its stakeholders. Our call center is staffed by knowledgeable and experienced operators who are trained to provide accurate and timely information about Ohio University programs, services, events, and facilities. We are dedicated to building strong relationships with our stakeholders and are always striving to improve our services and processes to enhance the Ohio University experience. When you choose the Ohio University call center, you can be assured of receiving high-quality support and customer service.
How can you reach us?
The Ohio University call center is available to answer your calls Monday through Friday from 9 am to 5 pm EST. You can reach us at (740) 593-100 or by email at callcenter@ohio.edu. You can also visit our website at www.ohio.edu/callcenter for more information about our services and operations.
Frequently Asked Questions
1. What is the Ohio University call center?
The Ohio University call center is a department within the Division of University Advancement. It serves as the voice of the institution and provides a range of services to the Ohio University community.
2. Who can use the call center?
The Ohio University call center services are available to students, faculty, staff, alumni, donors, and friends of the institution who need information or have inquiries about Ohio University’s programs, services, events, or facilities.
3. What services does the call center provide?
The call center provides information requests, customer service, alumni outreach, donor relations, and event registration services to the Ohio University community.
4. How can I contact the call center?
You can reach the Ohio University call center by phone at (740) 593-100 or by email at callcenter@ohio.edu. You can also visit our website at www.ohio.edu/callcenter for more information about our services and operations.
5. What are the call center’s operating hours?
The Ohio University call center operates Monday through Friday from 9 am to 5 pm EST.
6. Who works at the call center?
The call center is staffed by knowledgeable and experienced operators who are trained to provide accurate and timely information about Ohio University programs, services, events, and facilities.
7. What are the benefits of using the call center?
The Ohio University call center provides high-quality support and customer service to all its stakeholders. It also offers accurate and timely information about Ohio University programs, services, events, and facilities.
8. How can I register for an Ohio University event?
You can register for Ohio University events by contacting the call center by phone at (740) 593-100 or by email at callcenter@ohio.edu.
9. How can I stay informed about Ohio University news and events?
You can stay informed about Ohio University news and events by subscribing to the Ohio University email newsletter, following Ohio University social media accounts, or visiting the Ohio University website regularly.
10. How can I support Ohio University?
You can support Ohio University by making a donation, volunteering your time or expertise, attending Ohio University events, or spreading the word about Ohio University to your network.
11. What are some notable Ohio University accomplishments?
Ohio University has earned numerous accolades for its academic programs, research initiatives, and campus activities. Some notable accomplishments include being recognized as a “Best National University” by U.S. News & World Report and a “Green University” for its sustainability efforts.
12. How can I learn more about Ohio University?
You can learn more about Ohio University by visiting the Ohio University website, contacting the call center, or attending an Ohio University event.
13. How can I get involved with Ohio University?
You can get involved with Ohio University by volunteering your time or expertise, attending Ohio University events, or making a donation to support the institution.
Conclusion
The Ohio University call center plays a vital role in promoting communication, information, and support among the Ohio University community. Our team of dedicated and knowledgeable operators is committed to providing high-quality customer service and promoting positive relationships with our stakeholders. We encourage you to contact us with any inquiries or information requests you may have about Ohio University. Thank you for choosing the Ohio University call center as your point of contact with the institution.
If you would like to learn more about Ohio University, please visit our website at www.ohio.edu or contact the Ohio University call center at (740) 593-100 or callcenter@ohio.edu. Ohio University appreciates your support and engagement and looks forward to hearing from you soon.
Disclaimer
The information presented in this article is accurate to the best of our knowledge at the time of publication. Ohio University reserves the right to make changes to its programs, services, events, and facilities without prior notice. Please contact the Ohio University call center for up-to-date information and inquiries.