Nomor CIMB Niaga Call Center: Everything You Need to Know

Introduction

Welcome, dear reader! Are you looking for a reliable call center for your banking needs? Look no further than Nomor CIMB Niaga Call Center. This call center is one of the most trusted and efficient call centers in Indonesia. Whether you are a CIMB Niaga customer or not, the Nomor CIMB Niaga Call Center is always ready to assist you with your queries and concerns.

Do you want to know more about Nomor CIMB Niaga Call Center? In this article, we will provide you with a comprehensive guide on this call center, its features, and how you can use it to your advantage. Read on to discover everything you need to know about Nomor CIMB Niaga Call Center.

What is Nomor CIMB Niaga Call Center?

Nomor CIMB Niaga Call Center is a call center service provided by PT Bank CIMB Niaga Tbk. This call center provides assistance and support to customers who use CIMB Niaga’s banking services. The call center is available 24/7 and provides assistance in both English and Indonesian languages.

What are the features of Nomor CIMB Niaga Call Center?

Nomor CIMB Niaga Call Center offers a wide range of features to its customers. Some of the key features of this call center include:

Features Benefits
24/7 Availability Customers can contact the call center anytime, anywhere.
Multi-lingual Support The call center provides assistance in both English and Indonesian languages.
Quick Response Time The call center responds to queries and concerns promptly and efficiently.
Expert Assistance The call center employs expert agents who can provide detailed and accurate information to customers.
Various Services The call center provides assistance for various CIMB Niaga services, including internet banking, credit cards, loans, and more.
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How can you contact Nomor CIMB Niaga Call Center?

Customers can contact Nomor CIMB Niaga Call Center through various channels, including:

  • Phone: Customers can call the call center at 14041 (domestic) or +62 21 2997 8888 (international).
  • Email: Customers can email the call center at customercare@cimbniaga.co.id.
  • Live Chat: Customers can chat with the call center agents through the CIMB Niaga website or the CIMB Niaga mobile app.

What services can you avail through Nomor CIMB Niaga Call Center?

Nomor CIMB Niaga Call Center provides assistance for various CIMB Niaga services, including:

  • Internet Banking
  • Credit Cards
  • Loans
  • Investment Products
  • Insurance Services
  • Mobile Banking
  • And More

What are the benefits of using Nomor CIMB Niaga Call Center?

If you are a CIMB Niaga customer, using Nomor CIMB Niaga Call Center can provide you with various benefits, including:

  • Convenient and Easy: You can get assistance for any CIMB Niaga service from the comfort of your home.
  • Quick and Prompt: The call center responds to your queries and concerns promptly and efficiently.
  • Expert Assistance: The call center employs expert agents who can provide detailed and accurate information to customers.
  • Multi-lingual Support: The call center provides assistance in both English and Indonesian languages.
  • Time-Saving: You can save time by avoiding long waiting times at bank branches.

What are the FAQs about Nomor CIMB Niaga Call Center?

1. What is the operating hours of Nomor CIMB Niaga Call Center?

The call center is available 24/7, including public holidays.

2. What is the phone number for Nomor CIMB Niaga Call Center?

You can call the call center at 14041 (domestic) or +62 21 2997 8888 (international).

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3. Is Nomor CIMB Niaga Call Center available in English language?

Yes, the call center provides assistance in both English and Indonesian languages.

4. What services can I avail through Nomor CIMB Niaga Call Center?

You can avail assistance for various CIMB Niaga services, including internet banking, credit cards, loans, investment products, insurance services, mobile banking, and more.

5. How can I contact Nomor CIMB Niaga Call Center?

You can contact the call center through phone, email, or live chat.

6. How long does it take for the call center to respond to my queries?

The call center responds to queries and concerns promptly and efficiently.

7. Can I use Nomor CIMB Niaga Call Center if I am not a CIMB Niaga customer?

Yes, you can still contact the call center for assistance, even if you are not a CIMB Niaga customer.

8. Is Nomor CIMB Niaga Call Center free of charge?

The call center is free of charge for CIMB Niaga customers. However, international call charges may apply for non-CIMB Niaga customers.

9. Can I contact Nomor CIMB Niaga Call Center for account-related information?

Yes, you can contact the call center for any account-related information or queries.

10. Can I report fraudulent activity through Nomor CIMB Niaga Call Center?

Yes, you can report any fraudulent activity related to your CIMB Niaga account through the call center.

11. Can I change my CIMB Niaga account details through Nomor CIMB Niaga Call Center?

Yes, you can change your account details through the call center, subject to certain terms and conditions.

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12. Is Nomor CIMB Niaga Call Center available during public holidays?

Yes, the call center is available even during public holidays.

13. Can I get assistance with my CIMB Niaga credit card through Nomor CIMB Niaga Call Center?

Yes, you can get assistance with your CIMB Niaga credit card through the call center.

Conclusion

In conclusion, Nomor CIMB Niaga Call Center is a reliable and efficient call center that provides assistance and support for various CIMB Niaga services. Using this call center can provide you with various benefits, including convenience, time-saving, expert assistance, and multi-lingual support.

If you have any queries or concerns related to CIMB Niaga services, do not hesitate to contact Nomor CIMB Niaga Call Center through phone, email, or live chat. Remember, the call center is available 24/7, including public holidays, to provide you with the assistance you need.

Closing Statement with Disclaimer

The information provided in this article is for informational purposes only. The author is not affiliated with CIMB Niaga or Nomor CIMB Niaga Call Center, and the views and opinions expressed in this article are solely those of the author. Readers are advised to consult with CIMB Niaga or Nomor CIMB Niaga Call Center for more information and the latest updates regarding their services.