Introduction
Greetings to all readers! Are you looking for a career in the call center industry? Then, Nielsen jobs may be the perfect fit for you. Nielsen is a global leader in providing data and analytics to help clients understand consumer behavior and preferences. The company has a large call center division that offers a wide range of job opportunities for individuals with varying skill sets and experience levels.
With the COVID-19 pandemic forcing businesses to shift their operations online, the demand for call center services has skyrocketed. This means that now is the perfect time to explore job opportunities in this sector. In this article, we will provide you with a comprehensive guide to Nielsen jobs in the call center industry. Let’s get started!
What is Nielsen?
Nielsen is a global information and measurement company that provides data and insights to help clients understand consumer behavior and preferences. The company has been in the industry for more than 90 years and has offices in more than 100 countries. Nielsen’s services include market research, media measurement, and advertising effectiveness measurement.
What are Nielsen call center jobs?
Nielsen’s call center division provides services such as customer service, technical support, and sales support to its clients. The company has call centers located in different parts of the world, including the United States, Canada, and the Philippines.
| Location | Job Title | Qualifications |
|---|---|---|
| United States | Customer Service Representative | Bachelor’s degree or equivalent work experience |
| Canada | Technical Support Representative | Minimum of 1 year experience in technical support |
| Philippines | Sales Support Representative | Excellent communication and sales skills |
Why work for Nielsen call center jobs?
Working for Nielsen’s call center division comes with many benefits. Here are some of the reasons why you should consider working for the company:
Opportunities for career growth
Nielsen values career development and growth, which is why the company offers its employees various training and development opportunities. The company also provides its employees with clear career paths, giving them the chance to advance in their careers.
Competitive compensation and benefits
Nielsen offers its employees competitive compensation and benefits packages. The company also provides its employees with a 401(k) retirement savings plan, health insurance options, and paid time off.
Positive work environment
Nielsen values a positive work environment, which is why the company promotes diversity and inclusion in the workplace. The company also provides its employees with various perks, such as free snacks, discounted gym memberships, and company outings.
How to apply for Nielsen call center jobs?
To apply for Nielsen call center jobs, you can visit the company’s website or job board platforms such as Indeed, Glassdoor, and LinkedIn. Make sure to read the job description carefully and submit all the required documents.
Frequently Asked Questions
1. What is the recruitment process for Nielsen call center jobs?
The recruitment process for Nielsen call center jobs usually involves submitting an application, participating in a phone interview, and attending an in-person interview.
2. What skills do I need to have to work for Nielsen’s call center division?
The skills required to work for Nielsen’s call center division vary depending on the job position. However, some of the essential skills include excellent communication skills, problem-solving skills, and customer service skills.
3. What is the work schedule like for Nielsen call center jobs?
The work schedule for Nielsen call center jobs varies depending on the job position and location. However, most call center jobs require employees to work in shifts, including weekends and holidays.
4. Does Nielsen provide training for its call center employees?
Yes, Nielsen provides its call center employees with training and development opportunities to help them improve their skills.
5. What benefits does Nielsen offer its call center employees?
Nielsen offers its call center employees competitive compensation packages, health insurance options, 401(k) retirement savings plan, and paid time off.
6. What is the dress code for Nielsen call center employees?
The dress code for Nielsen call center employees depends on the location and job position. However, most call center jobs have a casual dress code.
7. Can I work remotely for Nielsen’s call center division?
Yes, Nielsen offers some remote call center jobs that you can apply for if you meet the required qualifications.
Conclusion
In conclusion, Nielsen call center jobs offer a great career opportunity for individuals looking to work in the call center industry. The company provides its employees with various career development and growth opportunities, competitive compensation and benefits packages, and a positive work environment.
If you’re interested in applying for a Nielsen call center job, make sure to visit the company’s website or job board platforms such as Indeed, Glassdoor, and LinkedIn. Don’t miss out on the chance to join a global leader in providing data and analytics!
Closing Statement with Disclaimer
The information provided in this article is for general informational purposes only. The writer and publisher of this article do not guarantee the accuracy, completeness, or suitability of any information contained herein. Therefore, the writer and publisher are not responsible for any errors, omissions, or damages that may arise from the use of the information provided in this article. Before making any decisions about your career, it is essential to conduct your research and seek professional advice.