New York One Call Center: Protecting Lives Through Responsible Digging

Introduction

Greetings valued readers! We are excited to discuss and highlight the importance of the New York One Call Center in this article. The New York One Call Center is an essential resource for every excavation job that takes place in the state of New York. Whether you are a homeowner or a professional construction worker, it is imperative to call the center to ensure that the digging activity is safe and responsible for everyone involved.

🚨 Did you know that not calling the New York One Call Center before digging could lead to hazardous damages and even fatalities? 🚨

In this article, we will elaborate on the roles and significance of the New York One Call Center, how it works, and why it is crucial to contact them before digging activities. We aim to provide you with detailed and exhaustive information about the New York One Call Center, so you can be confident when dealing with excavation jobs.

The Importance of the New York One Call Center

The New York One Call Center is a one-stop-shop for verifying the location of underground utilities before excavation. It provides valuable information to excavators to protect themselves, their crew, and the general public from any unexpected damages. The center plays a pivotal role in safeguarding the underground infrastructure, which can be costly to repair or replace.

The center facilitates communication between excavators and facility operators, ensuring that precautions are taken to avoid damage to utility lines. Failure to call the center could result in the cutting off of essential services, such as gas or electricity, or in creating a catastrophic incident. Hence, it is crucial to contact the New York One Call Center to ensure that all precautions are taken before excavation.

What is the New York One Call Center?

The New York One Call Center, also known as Dig Safely New York, is a non-profit public safety organization founded in 1969. Its purpose is to reduce the damage associated with digging by promoting safe digging practices in the state of New York. The center provides a call center service available 24/7 to take calls from excavators before digging activities.

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Once a call has been made, the center alerts utility companies operating in the area where the excavation will take place. The companies then send their respective field representatives to mark their underground utility lines in the excavation area. This process takes place within 48 hours of the original call, ensuring that the excavator has a clear picture of the underground infrastructure in the area.

The Working of the New York One Call Center

The working of the New York One Call Center is simple and straightforward. Before digging, an excavator or contractor must contact the center by dialing 811, and the center will then contact the utility companies operating in that area. After taking the call, the center will notify all relevant utility companies that have underground structures at the planned excavation site.

The utility companies will then send out their technicians to mark the location of their underground facilities using blue or green spray paint, flags, or stakes. This process is free of charge, and it ensures that the excavator is informed of the location of utility lines and cables in the excavation area.

Table: Information about New York One Call Center

Item Information
Name New York One Call Center
Alternate Name Dig Safely New York
Founded In 1969
Headquarters E. Syracuse, NY
Contact Number 811
Service Area New York State
Service Provided Underground Utility Locating Services

FAQs About New York One Call Center

1. What is the New York One Call Center?

The New York One Call Center is a public safety organization established to reduce damages to underground infrastructure and promote safe digging practices.

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2. Why is it crucial to call the center before digging?

It is crucial to call the center to ensure that underground utility lines are marked and avoid any unexpected damages from digging activities.

3. Is there a charge for the services offered by the New York One Call Center?

No, there is no charge for the services provided by the center. It is a free public safety service.

4. How long does it take for the center to notify utility companies?

Within 48 hours of the call, the center will notify all relevant utility companies to mark their underground facilities at the excavation site.

5. What happens if an excavator damages an underground utility line?

The excavator is held liable for the damages caused, and they will have to pay for the repairs or replacements of the damaged utility lines.

6. What should you do if you suspect damage to an underground utility line during excavation?

If you suspect that an underground utility line has been damaged during excavation, stop work immediately and report the incident to the facility owner or operator.

7. Can you dig without contacting the New York One Call Center?

No, it is illegal to dig without first contacting the New York One Call Center. Proper precautions must be taken to ensure the safety of the workers and the general public.

8. Is the New York One Call Center available 24/7?

Yes, the center is open 24/7 to take calls from excavators before digging activities.

9. Who should call the center before digging?

Excavators, contractors, homeowners, and anyone planning excavation activities should contact the center before digging.

10. How long does it take for the technician to mark underground utility lines?

The technician from the utility company will mark the utility lines within two working days of the call to the center.

11. What should you do if the underground utility line is not marked?

If the utility lines are not marked within the specified time frame, the excavator must contact the center to report the delay.

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12. How can I reach out to the New York One Call Center?

You can contact the center by dialing 811, and the center will take your call and alert the utility companies operating in that area.

13. Can I make an online request to the New York One Call Center?

Yes, you can make an online request to the center by visiting their website and completing the request form.

Conclusion

The New York One Call Center is an essential resource for safe excavation activities in the state of New York. The center’s services are free of charge and available 24/7, ensuring that excavators have access to the necessary information to prevent injuries, expensive damages, and disruption of essential services like gas or electricity.

🚧 Remember, call the New York One Call Center before digging, it can save lives, time and money! 🚧

We hope this article has provided you with valuable insights into the workings and significance of the New York One Call Center. We urge all excavators to adhere to the safe digging practices and to contact the center before digging to ensure a successful and accident-free excavation job.

Closing Statement with Disclaimer

Thank you for reading our article about the New York One Call Center. While we have made every effort to ensure the accuracy and reliability of the information presented in this article, we cannot accept liability for any damages or losses that may arise directly or indirectly from the use of this information.

Safety is our top priority, and we strongly advise that you always contact the New York One Call Center before digging, adhering to safe digging practices, and following all relevant regulations and laws.