📞 A Lifeline for Your Urgent Needs
Have a pressing concern about your metro ride? Forgot something on the train? Lost your wallet? You don’t have to worry. Metro Hours Call Center is here to help.
With over two million passengers per day, Washington D.C.’s Metro system is one of the busiest in the United States. And with such a massive volume of people traveling every day, issues are bound to arise. That’s where Metro Hours Call Center comes in. Our dedicated team members are available to assist you round-the-clock, seven days a week.
No matter the problem, we are always here to make sure you get the help you need.
🕘 What Are Metro Hours Call Center’s Operating Hours?
Metro Hours Call Center operates 24/7, ensuring you can get the help you need, whenever you need it.
📊 Metro Hours Call Center: By the Numbers
| Monthly Average Calls | Monthly Average Resolved Issues | Monthly Average Response Time |
|---|---|---|
| 100,000+ | 90,000+ | 1 min 30 sec |
As you can see, our team works hard to ensure that we resolve issues as quickly and efficiently as possible.
🤔FAQs: Your Metro Hours Call Center Questions Answered
Q: How long does it take for Metro Hours Call Center to respond to a call?
A: Our average response time is 1 minute and 30 seconds.
Q: Who can call Metro Hours Call Center?
A: Anyone with a concern or question related to the Metro system can call us for assistance.
Q: What kind of issues can Metro Hours Call Center help with?
A: We can assist with lost and found items, fare-related inquiries, escalator/elevator malfunctions, service disruptions, and a variety of other concerns.
Q: Is there a fee for calling Metro Hours Call Center?
A: No, there is no fee to contact us.
Q: Can I contact Metro Hours Call Center for non-emergency issues?
A: Yes, we are here to help with any concern you may have while using the Metro system.
Q: Can I give feedback or make suggestions to Metro Hours Call Center?
A: Absolutely! We welcome feedback from our customers and are always looking for ways to improve our services.
Q: How can I reach Metro Hours Call Center?
A: You can call us at (202) 637-7000 or TTY (202) 638-3780, or email us at comments@wmata.com.
🚀 Conclusion
Metro Hours Call Center is more than just a hotline for your Metro concerns; it’s a lifeline for those in need of immediate assistance. With our team available 24/7, you can be assured that we will always be there to help you with whatever concern you may have.
Don’t hesitate to contact us wherever you are in the D.C. Metro area. Our team is always ready to provide the help you need.
Take Action:
Contact Metro Hours Call Center at (202) 637-7000 or send us an email at comments@wmata.com for any concerns or feedback.
📣 Disclaimer
This article is for informational purposes only. The content is not intended to be a substitute for professional advice, diagnosis, or treatment.
Always seek the advice of your physician, lawyer, or other qualified professional with any questions you may have regarding your specific situation or condition.
Reliance on any information provided in this article is solely at your own risk.