Introduction
Welcome to our in-depth article about Maybank Surabaya call center. We are excited to share with you everything you need to know about Maybank Surabaya, its call center services, and how they can benefit you. Whether you are a resident of Surabaya or planning to visit Surabaya soon, Maybank Surabaya can help you with your financial needs.
Maybank Surabaya is part of Maybank Indonesia, one of the largest financial institutions in Indonesia with a long-standing reputation for reliability, trustworthiness, and customer satisfaction. As a leading bank in Indonesia, Maybank Surabaya provides a variety of financial products and services to help customers achieve their financial goals, including credit cards, savings accounts, investment accounts, loans, and more.
In this article, we will explore the services that Maybank Surabaya call center provides, the advantages of using their services, frequently asked questions, and more. So, let’s dive in and learn more about Maybank Surabaya call center!
About Maybank Surabaya
Maybank Surabaya is a branch of Maybank Indonesia, located in the bustling city of Surabaya, East Java. The branch was established in 1962, and since then, it has been providing reliable banking services to the people of Surabaya and its surrounding communities.
Maybank Surabaya has a team of dedicated professionals who are committed to providing excellent customer service to meet the needs of its customers. The branch is equipped with modern facilities and technology to ensure that customers receive the best possible service.
Maybank Surabaya offers a wide range of financial products and services, including savings accounts, current accounts, loans, credit cards, insurance, and investment products. With its diverse range of financial products and services, Maybank Surabaya has become a one-stop solution for all financial needs.
Table 1: Maybank Surabaya Branch Information
| Branch Name | Address | Phone Number | Operating Hours |
|---|---|---|---|
| Maybank Surabaya | Jl. Pemuda No. 31-37, Surabaya | (031) 535-4888 | Monday-Friday (8:00 am – 3:30 pm), Saturday (8:00 am – 12:30 pm) |
Maybank Surabaya Call Center Services
Maybank Surabaya call center provides a range of services to assist customers with their financial needs. Customers can access these services by calling Maybank Surabaya’s customer service hotline at 1-500-611.
1. Account Information
By calling the Maybank Surabaya call center, customers can get information about their account balances, transaction history, and other account-related information. This service is available 24/7, making it convenient for customers to access their account information at any time.
2. Card Services
Maybank Surabaya call center also provides card-related services such as reporting lost or stolen cards, replacing damaged cards, activating new cards, and more. Customers can easily access these services by calling the customer service hotline.
3. Credit Card Services
Maybank Surabaya call center provides credit card-related services such as checking credit card balances, payment information, and more. Customers can also apply for new credit cards through the call center.
4. Foreign Exchange Services
Maybank Surabaya call center provides foreign exchange services for customers who need to buy, sell or exchange foreign currencies. This service is available for both personal and business customers, making it easy for them to manage their foreign exchange needs.
5. Investment Services
Maybank Surabaya call center provides investment-related services such as providing market updates, investment advice, and helping customers to open investment accounts. Customers can also access investment-related information by calling the customer service hotline.
6. Loan Services
Maybank Surabaya call center provides loan-related services such as providing information on loan products, loan applications, and more. Customers can also apply for loans through the call center.
7. Other Services
Maybank Surabaya call center provides other services such as providing information about branch locations, promotions, and more. Customers can easily access these services by calling the customer service hotline.
Advantages of Using Maybank Surabaya Call Center
There are several advantages of using Maybank Surabaya call center services, including:
1. Convenience
Maybank Surabaya call center services are available 24/7, making it convenient for customers to access their financial information and services at any time.
2. Time-Saving
By using Maybank Surabaya call center services, customers can save time by avoiding long queues at physical branches.
3. Efficient Customer Service
Maybank Surabaya call center has a team of dedicated professionals who are committed to providing excellent customer service to meet the needs of its customers.
4. Wide Range of Services
Maybank Surabaya call center provides a wide range of services, including account information, card services, credit card services, foreign exchange services, investment services, loan services, and more.
5. Secure Transactions
Maybank Surabaya call center uses the latest technology to ensure that all transactions are secure and protected from fraud.
Frequently Asked Questions
1. What is Maybank Surabaya?
Maybank Surabaya is a branch of Maybank Indonesia located in Surabaya, East Java. The branch offers a wide range of financial products and services, including savings accounts, credit cards, loans, and more.
2. What services does Maybank Surabaya call center provide?
Maybank Surabaya call center provides a range of services to assist customers with their financial needs, including account information, card services, credit card services, foreign exchange services, investment services, loan services, and more.
3. How can I access Maybank Surabaya call center services?
You can access Maybank Surabaya call center services by calling the customer service hotline at 1-500-611.
4. What are the advantages of using Maybank Surabaya call center services?
The advantages of using Maybank Surabaya call center services include convenience, time-saving, efficient customer service, a wide range of services, and secure transactions.
5. Is Maybank Surabaya call center available 24/7?
Yes, Maybank Surabaya call center services are available 24/7.
6. Can I apply for a loan through Maybank Surabaya call center?
Yes, you can apply for a loan through Maybank Surabaya call center.
7. How can I report a lost or stolen card?
You can report a lost or stolen card by calling Maybank Surabaya call center at 1-500-611.
8. Does Maybank Surabaya call center provide investment services?
Yes, Maybank Surabaya call center provides investment services.
9. Can I access promotions through Maybank Surabaya call center?
Yes, you can access promotions through Maybank Surabaya call center.
10. How can I open an investment account with Maybank Surabaya?
You can open an investment account with Maybank Surabaya by contacting the customer service hotline at 1-500-611.
11. What is Maybank Surabaya call center’s phone number?
Maybank Surabaya call center’s phone number is 1-500-611.
12. What are Maybank Surabaya’s operating hours?
Maybank Surabaya is open Monday-Friday (8:00 am – 3:30 pm) and Saturday (8:00 am – 12:30 pm).
13. How can I activate my new credit card?
You can activate your new credit card by calling Maybank Surabaya call center at 1-500-611.
Conclusion
Maybank Surabaya call center provides a convenient and efficient way for customers to access their financial information and services. With a wide range of services, a team of dedicated professionals, and secure transactions, Maybank Surabaya call center is the perfect financial partner for residents of Surabaya and its surrounding communities.
We hope that you have found this article informative and useful. If you have any further questions or want to learn more about Maybank Surabaya call center, please do not hesitate to contact us.
Disclaimer
This article is for informational purposes only and does not constitute financial advice. Always seek professional financial advice before making any financial decisions.