Introduction
Welcome to our comprehensive guide on Libis Call Center! In today’s fast-paced world, businesses constantly seek ways to enhance their customer service solutions, and one of the most effective ways to do so is by outsourcing call center services. This guide provides an in-depth analysis of Libis Call Center, one of the leading call center service providers in the Philippines.
Are you considering outsourcing your call center needs to Libis? Do you want to learn more about the company and their services? This guide is for you! We have compiled everything you need to know about Libis Call Center, including their history, services, clients, and much more.
So, let’s dive into the world of Libis Call Center and explore all the wonders it has to offer!
History of Libis Call Center
Libis Call Center was established in 2010 as a subsidiary of the Libis International Group, a business solutions provider based in the Philippines. The company’s primary goal was to provide customer service solutions to businesses in various industries, including healthcare, finance, telecommunications, and more.
Over the years, Libis Call Center has grown significantly, with over 1,500 employees operating in multiple locations, including Manila, Cebu, and Davao. The company’s success can be attributed to its commitment to providing high-quality services, ensuring customer satisfaction, and innovative solutions.
The Services Offered by Libis Call Center
Libis Call Center provides a wide range of call center services to businesses of all sizes, including inbound and outbound call solutions, chat support, email support, and more.
| Services Offered | Description |
|---|---|
| Inbound Call Solutions | Libis Call Center offers inbound call solutions, such as customer service support, technical assistance, and helpdesk services. |
| Outbound Call Solutions | The company also offers outbound call solutions, such as telemarketing, lead generation, and sales support. |
| Email Support | Libis Call Center provides email support services, including customer inquiries, feedback, and technical support. |
| Chat Support | The company offers chat support solutions, including live chat, chatbot, and social media support. |
Why Choose Libis Call Center?
There are several reasons why businesses choose Libis Call Center as their call center service provider. Firstly, the company has a team of highly trained and experienced professionals who provide exceptional customer service, ensuring customer satisfaction. Secondly, they utilize the latest technology and software to provide innovative solutions to their clients, allowing them to stay ahead of the competition. Thirdly, Libis Call Center offers flexible pricing options, accommodating the varying needs of businesses.
Clients of Libis Call Center
Libis Call Center serves clients from various industries, including healthcare, finance, telecommunications, and more. Some of their notable clients include:
- Global Healthcare Services: Libis Call Center provides customer service and technical support to a leading provider of affordable healthcare solutions.
- American Energy Company: The company provides lead generation and sales support to an energy company based in the United States.
- Telecommunication Company: Libis Call Center provides technical support and customer service solutions to a multinational telecommunications company.
FAQs about Libis Call Center
1. What is Libis Call Center?
Libis Call Center is a call center service provider based in the Philippines, providing customer service solutions to businesses in various industries.
2. What services does Libis Call Center offer?
Libis Call Center provides a wide range of call center services, including inbound and outbound call solutions, chat support, email support, and more.
3. What industries does Libis Call Center serve?
Libis Call Center serves businesses in various industries, including healthcare, finance, telecommunications, and more.
4. What is the pricing structure of Libis Call Center?
Libis Call Center offers flexible pricing options, accommodating the varying needs of businesses.
5. What makes Libis Call Center unique?
Libis Call Center has a team of highly trained and experienced professionals who provide exceptional customer service, utilize the latest technology and software, and offer flexible pricing options.
6. How experienced is the team at Libis Call Center?
The team at Libis Call Center has several years of experience in providing call center solutions and is trained to handle various customer service scenarios.
7. Does Libis Call Center provide 24/7 support?
Yes, Libis Call Center provides 24/7 support to clients, ensuring that their customers are attended to at all times.
8. Can businesses use the services of Libis Call Center in multiple locations?
Yes, Libis Call Center provides services in multiple locations, including Manila, Cebu, and Davao.
9. How does Libis Call Center ensure customer satisfaction?
Libis Call Center ensures customer satisfaction by providing exceptional customer service, utilizing innovative solutions, and addressing customer needs promptly.
10. Does Libis Call Center offer multilingual support?
Yes, Libis Call Center provides multilingual support to clients, allowing them to cater to customers from different countries and regions.
11. Does Libis Call Center offer customized solutions?
Yes, Libis Call Center offers customized solutions to clients, accommodating the specific needs of their businesses.
12. What makes Libis Call Center a reliable call center service provider?
Libis Call Center is a reliable call center service provider because of its commitment to providing high-quality services, utilizing innovative solutions, and ensuring customer satisfaction.
13. How can businesses get started with Libis Call Center?
Businesses can get started with Libis Call Center by contacting their sales team, discussing their needs, and choosing a suitable service package.
Conclusion
Libis Call Center is a top-rated call center service provider based in the Philippines, providing exceptional customer service solutions to businesses of all sizes. By outsourcing to Libis Call Center, businesses can benefit from a team of experienced professionals, innovative solutions, flexible pricing options, and much more.
We hope this guide has provided you with valuable insights into Libis Call Center and its services. If you are interested in learning more or outsourcing your call center needs to Libis, contact their sales team today.
Closing Statement with Disclaimer
This article is solely intended for informational purposes and does not constitute legal, financial, or professional advice. The views expressed in this article are those of the author and do not necessarily reflect the views of Libis Call Center. Although we have made every effort to ensure that the information presented in this article is accurate, we do not guarantee its accuracy, completeness, or timeliness.
We strongly recommend that readers consult with a qualified professional before making any decisions based on the information contained in this article.