Introduction
Welcome to our comprehensive guide on the LabCorp Burlington NC Call Center. At LabCorp, we take pride in delivering top-notch healthcare services to our clients, and our call center in Burlington, North Carolina is no exception. Our team of experienced professionals is always ready to provide prompt, courteous, and accurate support to patients and healthcare providers alike. In this guide, we’ll be covering everything you need to know about our call center, including its location, services, staff, and more. So without further ado, let’s dive in!
LabCorp Burlington NC Call Center – Location
The LabCorp Burlington NC Call Center is located in Burlington, North Carolina, which is approximately 50 miles northwest of Raleigh. The call center is conveniently situated at 1902 Martin Street, Burlington, NC 27217, making it easily accessible to residents and healthcare providers in the area.
LabCorp Burlington NC Call Center – Services
At the LabCorp Burlington NC Call Center, we offer a wide range of services to our clients, including:
| Service | Description |
|---|---|
| Laboratory Testing | We provide a comprehensive suite of laboratory testing services, including blood tests, urine tests, STD testing, and more. |
| Phlebotomy | Our certified phlebotomists are trained to take blood samples and assist with any questions or concerns patients may have. |
| Customer Service | Our experienced customer service representatives are available to answer questions, schedule appointments, and provide guidance throughout the testing process. |
LabCorp Burlington NC Call Center – Staff
Our call center is staffed by a team of highly trained professionals who are dedicated to providing exceptional service to our clients. From customer service representatives to phlebotomists and laboratory technicians, our staff is committed to delivering accurate and timely results to our patients and healthcare providers.
LabCorp Burlington NC Call Center – Hours of Operation
The LabCorp Burlington NC Call Center is open from Monday through Friday, from 8:00 am to 5:00 pm EST. We are closed on weekends and major holidays.
LabCorp Burlington NC Call Center – Contact Information
If you have any questions or would like to schedule an appointment, please do not hesitate to contact us. Our contact information is as follows:
- Phone: (336) 229-0169
- Fax: (336) 229-0182
- Email: burlingtonnc@labcorp.com
FAQs
1. What types of blood tests does the LabCorp Burlington NC Call Center offer?
We offer a wide range of blood tests, including lipid panels, glucose tests, liver function tests, and more.
2. Do I need an appointment to visit the LabCorp Burlington NC Call Center?
While appointments are not required, they are strongly recommended to minimize wait times and ensure prompt service.
3. How long does it take to get test results from the LabCorp Burlington NC Call Center?
Test result times can vary depending on the type of test ordered, but most results are available within 1 to 3 days.
4. Can I pay for my tests online?
Yes, LabCorp offers online bill payment services for your convenience.
5. Does the LabCorp Burlington NC Call Center accept insurance?
Yes, we accept most major insurance providers. However, it is recommended that you confirm with your provider prior to scheduling an appointment.
6. What should I bring with me to my appointment at the LabCorp Burlington NC Call Center?
Please bring your photo ID, insurance information, and any necessary paperwork or doctor’s orders.
7. Can I request a copy of my test results?
Yes, patients can access their test results through our secure patient portal or by contacting our customer service team.
8. Does the LabCorp Burlington NC Call Center offer STD testing?
Yes, we offer a comprehensive suite of STD testing services.
9. Are there any COVID-19 testing services available at the LabCorp Burlington NC Call Center?
Yes, we offer a range of COVID-19 testing options, including PCR and antibody tests.
10. Can I schedule a group appointment at the LabCorp Burlington NC Call Center?
Yes, we offer group appointments for employers and other organizations that require testing services.
11. What is LabCorp’s response to COVID-19?
LabCorp is committed to providing safe and reliable testing services during the COVID-19 pandemic. We have implemented a range of safety measures, including employee screening, social distancing protocols, and enhanced cleaning procedures.
12. Are virtual consultations available at the LabCorp Burlington NC Call Center?
Yes, we offer virtual consultations for certain types of testing, including genetic testing and counseling services.
13. How can I provide feedback about my experience at the LabCorp Burlington NC Call Center?
You can provide feedback by contacting our customer service team by phone, email, or our online feedback form.
Conclusion
Thank you for taking the time to read our comprehensive guide on the LabCorp Burlington NC Call Center. We hope that this guide has provided you with all of the information you need to make an informed decision about your healthcare needs. If you have any further questions or would like to schedule an appointment, please don’t hesitate to contact us. We look forward to serving you!
Disclaimer
The information provided in this article is for informational purposes only and should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. LabCorp does not endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned in this article.