Introduction
Welcome to our comprehensive guide on KFC Bekasi, Indonesia’s leading fast-food chain. Here at KFC Bekasi, we aim to provide our customers with the best possible fast-food experience through our delicious menu and excellent customer service. Our call center is always available to help you with any inquiries or requests you may have, and in this article, we will cover everything you need to know about KFC Bekasi’s call center. From our services to FAQs, we have got you covered. So, let’s dive in!
Why KFC Bekasi Call Center is Important?
The KFC Bekasi call center serves as a crucial communication channel between us and our customers. It allows our customers to clear any doubts or issues they may have regarding our services, menu, or any other inquiries. Our call center operates 24/7 to ensure that our customers receive the best possible service at all times.
What Services Does KFC Bekasi Call Center Offer?
Our call center offers a wide range of services to our customers. Some of these services include:
| Services | Description |
|---|---|
| Ordering Assistance | Our call center provides assistance to customers who face issues with placing orders online or through our mobile application. |
| Menu Information | Our customer care representatives are always available to provide information about our menu, including allergens, ingredients, and nutritional information. |
| Delivery Status | Our call center provides updates on the status of orders placed through our delivery partners. |
| Complaints and Feedback | If you face any issues with our services, our call center is here to listen to your feedback and complaints and provide necessary solutions accordingly. |
How to Reach KFC Bekasi Call Center?
Our call center is available 24/7 and can be reached through the following channels:
- Telephone: +62 21 294 666 77
- Email: contactus@kfc.co.id
- Website: www.kfc.co.id
KFC Bekasi Call Center FAQs
1. What is the operating time of KFC Bekasi Call Center?
Our call center operates 24/7 and is always available to help you with any inquiries or requests.
2. Can I place an order through KFC Bekasi Call Center?
Yes, you can place an order through our call center by calling our telephone number.
3. What payment methods are available for orders placed through the call center?
We accept cash on delivery and online payment through our website and mobile application for orders placed through the call center.
4. How can I check the status of my order placed through the call center?
You can check the status of your order by contacting our call center or through our delivery partners’ websites or mobile applications.
5. Can I cancel my order placed through the call center?
Yes, you can cancel your order by contacting our call center before the delivery partner has dispatched the order.
6. How can I provide feedback or file a complaint about my KFC Bekasi experience?
You can provide feedback or file a complaint by contacting our call center, visiting our website, or through our social media channels.
7. Does KFC Bekasi offer delivery services?
Yes, we offer delivery services through our delivery partners.
8. What is KFC Bekasi’s menu?
Our menu consists of a wide range of chicken and other fast food items, including burgers, rice bowls, and desserts. You can visit our website or mobile application for a complete menu.
9. Are there any allergens in KFC Bekasi’s menu items?
Yes, some items on our menu contain allergens such as gluten, nuts, and dairy. You can contact our call center or visit our website for allergen information.
10. Can I customize my order?
Yes, you can customize your order by selecting the ‘customize’ option on our website or mobile application or by contacting our call center.
11. What is KFC Bekasi’s privacy policy?
You can read our privacy policy by visiting our website.
12. What are KFC Bekasi’s delivery partners?
Our delivery partners include GoFood, GrabFood, ShopeeFood, and Tokopedia.
13. Can I provide feedback on KFC Bekasi’s delivery partners?
Yes, you can provide feedback on our delivery partners through our call center, website or social media channels.
Conclusion
We hope that this guide has provided all the information you need to know about KFC Bekasi’s call center. Our call center is dedicated to providing excellent customer service, and we are always here to help you with any inquiries or requests you may have. Remember, our call center operates 24/7, and you can reach us through our telephone number, email, or website. So, don’t hesitate to contact us if you need any assistance. Thank you for choosing KFC Bekasi!
Take Action Today!
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our customer care representatives are always available to help you. Call us today!
Disclaimer
This article is for informational purposes only. KFC Bekasi is not responsible for any actions taken by individuals or companies based on the information provided. We recommend that you conduct your research and seek professional advice before making any decisions.