Jobs in Ortigas Call Center: An Overview
Introduction
Introduction
Are you looking for a job in call center industry in Ortigas? You have a great opportunity to work in the bustling business district of Metro Manila, which is Ortigas Center. It is the second most important business district after Makati, and it offers a variety of job opportunities, especially in the call center industry. In this article, we aim to provide you with an overview of jobs in Ortigas call center and why you should consider working in this industry. So, read on and start your journey towards an exciting career.
The Growth of Call Center Industry in Ortigas
The call center industry is one of the fastest-growing industries in the Philippines. It has been a major contributor to the country’s economy and has provided millions of jobs to Filipinos. Ortigas Center is a prime location for call centers due to its strategic location, accessibility, and infrastructure. As per the recent statistics, Ortigas Center has a significant share in the total number of call center jobs in the Philippines.
Benefits of Working in Ortigas Call Center
Working in a call center in Ortigas has its advantages. Firstly, the pay is competitive, and you can earn more than the minimum wage. Secondly, most of the call centers offer great benefits like health insurance, HMO, and other incentives. Thirdly, the work environment is comfortable, and the shifts are flexible. Lastly, the location is convenient, and it’s easy to get to work as Ortigas is well-connected from different parts of Metro Manila.
Requirements to Work in a Call Center
Working in a call center requires certain skills and qualifications. Most call centers require their employees to have at least a high school diploma. However, having a college degree or a vocational certificate increases your chances of getting hired. Language proficiency in English is a must, as most call center jobs require you to converse with international clients. Moreover, you should have excellent communication skills, problem-solving abilities, and a positive attitude.
Types of Call Center Jobs
The call center industry has various job roles that cater to different skill sets. Some of the most common call center jobs are customer service representatives, sales representatives, technical support specialists, and team leaders. The roles and responsibilities may vary depending on the company, but the primary goal is to provide excellent customer service and support to clients.
Salaries in Ortigas Call Center
The salary range for call center jobs in Ortigas varies depending on your position, experience, and skills. Entry-level customer service representatives may earn around ₱18,000 – ₱20,000 per month. However, experienced call center agents and team leaders can earn up to ₱40,000 per month or more. Additionally, most call centers offer overtime pay, night differential pay, and other incentives.
Top Call Centers in Ortigas
There are various call centers in Ortigas that offer great job opportunities. Some of the top call centers are Accenture, Convergys, Teleperformance, Sykes, and Sitel. These companies offer competitive salaries, benefits, and opportunities for growth and development.
Jobs in Ortigas – Complete Information Table
| Company Name | Job Title | Salary Range | Requirements | Benefits |
|---|---|---|---|---|
| Accenture | Customer Service Representative | ₱18,000 – ₱25,000 | High school diploma, language proficiency | Health insurance, HMO, incentives |
| Convergys | Technical Support Specialist | ₱20,000 – ₱30,000 | College degree, language proficiency, technical skills | Health insurance, HMO, incentives |
| Teleperformance | Sales Representative | ₱23,000 – ₱30,000 | High school diploma, language proficiency, sales experience | Health insurance, HMO, incentives |
| Sykes | Customer Service Representative | ₱20,000 – ₱25,000 | High school diploma, language proficiency | Health insurance, HMO, incentives |
| Sitel | Team Leader | ₱30,000 – ₱40,000 | College degree, language proficiency, leadership experience | Health insurance, HMO, incentives, growth opportunities |
FAQs about Jobs in Ortigas Call Center
1. What kind of jobs are available in Ortigas call center?
1. What kind of jobs are available in Ortigas call center?
There are various job roles available in Ortigas call center such as customer service representative, technical support specialist, sales representative, and team leader.
2. What are the qualifications to work in a call center in Ortigas?
Most call centers require you to have at least a high school diploma, language proficiency, and excellent communication skills. However, having a college degree or vocational certificate increases your chances of getting hired.
3. What are the working hours in a call center in Ortigas?
Call centers in Ortigas offer flexible working hours. You can choose to work during the day, night, or graveyard shift.
4. What is the salary range for call center jobs in Ortigas?
The salary range for call center jobs in Ortigas varies depending on your position, experience, and skills. Entry-level customer service representatives may earn around ₱18,000 – ₱20,000 per month, while experienced call center agents and team leaders can earn up to ₱40,000 per month or more.
5. What are the benefits of working in a call center in Ortigas?
Working in a call center in Ortigas has its advantages. Most call centers offer competitive salaries, benefits like health insurance, HMO, incentives, and opportunities for growth and development.
6. What are the top call centers in Ortigas?
Some of the top call centers in Ortigas are Accenture, Convergys, Teleperformance, Sykes, and Sitel.
7. What skills are required to work in a call center in Ortigas?
Working in a call center requires certain skills like language proficiency, excellent communication skills, problem-solving abilities, and a positive attitude.
Conclusion
Working in a call center in Ortigas can be an exciting and rewarding career. Not only do you have the opportunity to work in a dynamic environment, but you also have access to various career growth opportunities. The call center industry in Ortigas is growing, and it offers competitive salaries, benefits, and flexible working hours.
So, what are you waiting for? Start your job search today and explore the various opportunities available in Ortigas call centers. With hard work and dedication, you can build a successful career in the industry.
Closing Statement with Disclaimer
The information presented above is for informational purposes only. We do not guarantee the accuracy or completeness of the information provided. The reader is advised to verify any information before acting on it. The author and publisher shall have neither liability nor responsibility to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the information contained in this article.