Welcome to our comprehensive guide on JCPenney locations call center. If you’re looking for information on how to contact JCPenney’s customer service, JCPenney store locations, or JCPenney credit card centers, you’ve come to the right place! In this article, we cover everything you need to know about JCPenney’s locations and call center services. So, without further ado, let’s get started!
Opening Statement
There’s nothing more frustrating than trying to contact a company’s customer service department and getting stuck on hold for hours on end. Fortunately, JCPenney’s call center services are top-notch and incredibly responsive. Whether you have a question about your order, need help with returns, or simply want to provide feedback, JCPenney’s customer service team is here to help.
In this article, we’ll cover everything you need to know about JCPenney’s locations and call centers. We’ll discuss how to find a JCPenney near you, how to contact JCPenney’s customer service department, and how to navigate JCPenney’s credit card services. Plus, we’ll answer some of the most frequently asked questions about JCPenney’s locations and call centers.
About JCPenney
JCPenney is a department store chain that was founded in Kemmerer, Wyoming, in 1902. Today, JCPenney is one of the largest department store chains in the United States, with over 850 stores in 49 states. In addition to its brick-and-mortar locations, JCPenney operates a robust ecommerce platform that offers a wide range of products and services, including clothing, accessories, home goods, and more.
JCPenney is committed to providing its customers with a seamless shopping experience, whether they’re shopping in-store or online. That’s why JCPenney offers a variety of call center services to help customers with everything from placing orders to tracking shipments to resolving issues.
JCPenney Locations
With over 850 locations across the United States, JCPenney is easy to find no matter where you are. To find a JCPenney near you, simply visit the company’s website and use the store locator tool. You can search by zip code, city, or state, and the tool will provide you with a list of stores in your area.
In addition to its traditional brick-and-mortar stores, JCPenney also operates several outlet stores and clearance centers. These stores offer discounted merchandise and are a great place to find deals on everything from clothing to home goods.
Table: Complete List of JCPenney Locations
| State | City | Address | Phone Number |
|---|---|---|---|
| Alabama | Birmingham | 5062 Pinnacle Square, Birmingham, AL 35235 | (205) 661-2210 |
| Alaska | Anchorage | 3202 Arctic Blvd Ste 100, Anchorage, AK 99503 | (907) 276-1000 |
| Arizona | Phoenix | 9635 Metro Pkwy W, Phoenix, AZ 85051 | (602) 943-2351 |
| Arkansas | Little Rock | 600 S University Ave, Little Rock, AR 72205 | (501) 666-3800 |
| California | Los Angeles | 3650 W Martin Luther King Jr Blvd, Los Angeles, CA 90008 | (323) 299-1312 |
| Colorado | Denver | 3000 E 1st Ave, Denver, CO 80206 | (303) 394-2222 |
| Connecticut | Manchester | 1500 Pleasant Valley Rd, Manchester, CT 06040 | (860) 644-1700 |
| Delaware | Newark | Prices Corner Shopping Center, Wilmington, DE 19803 | (302) 478-5646 |
| Florida | Tampa | 2223 N West Shore Blvd, Tampa, FL 33607 | (813) 348-1300 |
| Georgia | Atlanta | 2201 Henderson Mill Rd NE, Atlanta, GA 30345 | (770) 938-1111 |
| Hawaii | Honolulu | 1450 Ala Moana Blvd Ste 1293, Honolulu, HI 96814 | (808) 947-2580 |
| Idaho | Boise | 350 N Milwaukee St, Boise, ID 83704 | (208) 377-7030 |
| Illinois | Chicago | 4730 W Irving Park Rd, Chicago, IL 60641 | (773) 685-8555 |
| Indiana | Indianapolis | 3919 Lafayette Rd, Indianapolis, IN 46254 | (317) 295-8626 |
JCPenney Call Center
Have a question about your order? Need help with a return? Want to apply for a JCPenney credit card? JCPenney’s call center is here to help. The company operates a dedicated customer service line that you can call at any time to get the assistance you need.
To contact JCPenney’s customer service department, simply dial 1-800-322-1189. This line is available 7 days a week, from 6 am to 11 pm CST. You can also contact JCPenney’s customer service team via email or live chat. Simply visit the JCPenney website and click on the “Contact Us” link to get started.
JCPenney Credit Card Centers
JCPenney also operates several credit card centers to help customers manage their JCPenney credit cards. These centers offer a wide range of services, including account information, payment processing, and balance transfers.
To contact JCPenney’s credit card centers, call 1-800-542-0800. This line is available 7 days a week, from 7 am to 11 pm CST. You can also manage your JCPenney credit card account online or via the JCPenney mobile app.
FAQs
Q: How can I find a JCPenney near me?
A: To find a JCPenney near you, simply visit the company’s website and use the store locator tool. You can search by zip code, city, or state, and the tool will provide you with a list of stores in your area.
Q: What are JCPenney’s store hours?
A: Store hours vary by location, but most JCPenney stores are open from 10 am to 9 pm Monday through Saturday, and from 11 am to 8 pm on Sunday.
Q: How do I contact JCPenney’s customer service department?
A: To contact JCPenney’s customer service department, dial 1-800-322-1189, or use the email or live chat options available on the JCPenney website.
Q: Can I order products online and pick them up at my local JCPenney store?
A: Yes! JCPenney offers a “buy online, pick up in store” option that allows you to place an order online and pick it up at your nearest JCPenney location.
Q: What is JCPenney’s return policy?
A: JCPenney’s return policy varies by product category. In general, most items can be returned within 45 days of purchase for a full refund or exchange. Some items, such as jewelry and electronics, have a shorter return window. For more information, visit the JCPenney website.
Q: Can I apply for a JCPenney credit card online?
A: Yes! You can apply for a JCPenney credit card online, via the JCPenney website.
Q: How do I pay my JCPenney credit card bill?
A: You can pay your JCPenney credit card bill online, via the JCPenney mobile app, or by mail. You can also make a payment over the phone by calling 1-800-542-0800.
Q: Can I use my JCPenney credit card to make purchases online?
A: Yes! You can use your JCPenney credit card to make purchases online, via the JCPenney website or mobile app.
Q: Does JCPenney offer any financing options?
A: Yes! JCPenney offers several financing options, including a JCPenney credit card with special financing offers, and a JCPenney Gold Card with even more exclusive benefits.
Q: Does JCPenney offer gift cards?
A: Yes! JCPenney offers physical and digital gift cards that can be redeemed online or at any JCPenney location.
Q: Does JCPenney offer any discounts or coupons?
A: Yes! JCPenney regularly offers discounts and coupons to customers who sign up for its email newsletter or follow the company on social media.
Q: Does JCPenney have an app?
A: Yes! JCPenney offers a mobile app that allows you to shop online, track your orders, and manage your JCPenney credit card account.
Q: Does JCPenney offer free shipping?
A: Yes! JCPenney offers free standard shipping on orders over $49, or you can opt for free same-day pickup at your nearest JCPenney location.
Q: Does JCPenney offer any special services for seniors or military personnel?
A: Yes! JCPenney offers a 5% discount to military personnel and their families, as well as a 15% discount to all customers age 55 and over on select merchandise.
Q: How do I report a problem with my JCPenney order?
A: If you have a problem with your JCPenney order, contact the company’s customer service department as soon as possible. They’ll work with you to resolve the issue and ensure that you’re satisfied with your purchase.
Conclusion
In conclusion, JCPenney’s locations and call centers are top-notch and provide a seamless shopping experience for customers. Whether you’re looking to find a JCPenney near you, contact customer service, or manage your JCPenney credit card account, JCPenney has you covered.
So why wait? Visit a JCPenney location or contact the company’s call center today to experience the best in customer service and support.
Closing Statement with Disclaimer
Thank you for reading our guide on JCPenney locations call center. We hope you found it informative and helpful. Please note that the information in this article is accurate as of the publication date, but may be subject to change. Always check JCPenney’s website or contact the company’s call center for the most up-to-date information.