An Introduction to Jamsostek Jakarta Selatan Call Center
Welcome to our comprehensive guide on Jamsostek Jakarta Selatan Call Center. Jamsostek, also known as BPJS Ketenagakerjaan, is a social security program in Indonesia that provides protection to workers and their families in case of work-related accidents, disabilities or deaths, and retirement benefits. It is a mandatory program for all employers and employees in Indonesia, including Jakarta Selatan. Jamsostek Jakarta Selatan has a dedicated call center to help its members with their inquiries, complaints, and requests for assistance. In this article, we will discuss everything you need to know about Jamsostek Jakarta Selatan Call Center and its services.
📞 Why Contact Jamsostek Jakarta Selatan Call Center?
If you are a member of Jamsostek Jakarta Selatan, you may need to contact its call center for various reasons, such as:
- Checking your membership status and contributions
- Getting information about your benefits and entitlements
- Reporting work-related accidents, illnesses, or disabilities
- Requesting assistance for rehabilitation or medical treatment
- Appealing against a decision or dispute
- Updating your personal information and bank account details
- Asking for general information or clarification about Jamsostek Jakarta Selatan
📱 How to Reach Jamsostek Jakarta Selatan Call Center?
There are several ways to contact Jamsostek Jakarta Selatan Call Center:
- Call 1500910 (toll-free) or (021) 7917-4100 (local).
- Send a message via WhatsApp to +6281290103030 or +6281290203030.
- Send an email to informasi@bpjsketenagakerjaan.go.id.
- Visit BPJS Ketenagakerjaan website at www.bpjsketenagakerjaan.go.id and use the e-consultation feature.
About Jamsostek Jakarta Selatan
Jamsostek Jakarta Selatan is the branch office of Jamsostek in Jakarta that covers the southern area of the city. It provides the same services as the other branch offices of Jamsostek throughout Indonesia. Jamsostek Jakarta Selatan has around 150 employees who work to serve more than 200,000 members in the area.
🏢 Where is Jamsostek Jakarta Selatan Located?
Jamsostek Jakarta Selatan is located at Jl. Gatot Subroto Kav. 74-75, Kuningan, South Jakarta, 12950, Indonesia. The office is open from Monday to Friday, from 8:00 am to 4:00 pm.
| Office Name | Address | Phone Number | Opening Hours |
|---|---|---|---|
| Jamsostek Jakarta Selatan | Jl. Gatot Subroto Kav. 74-75, Kuningan, South Jakarta, 12950, Indonesia | (021) 5220291 | Monday to Friday, 8:00 am to 4:00 pm |
| Jamsostek Jakarta Timur | Jl. Mayjen. Sutoyo No. 57, Cawang, East Jakarta, 13630, Indonesia | (021) 3901238 | Monday to Friday, 8:00 am to 4:00 pm |
| Jamsostek Jakarta Barat | Jl. S. Parman Kav. 75, Slipi, West Jakarta, 11410, Indonesia | (021) 5347674 | Monday to Friday, 8:00 am to 4:00 pm |
| Jamsostek Jakarta Pusat | Jl. Salemba Raya No. 28, Senen, Central Jakarta, 10440, Indonesia | (021) 31927167 | Monday to Friday, 8:00 am to 4:00 pm |
| Jamsostek Jakarta Utara | Jl. Laksda Yos Sudarso No. 10, Sunter Agung, North Jakarta, 14350, Indonesia | (021) 6401172 | Monday to Friday, 8:00 am to 4:00 pm |
💰 How Much is the Jamsostek Jakarta Selatan Contribution?
The contribution rate for Jamsostek Jakarta Selatan depends on your salary or income. The current rates are:
| Salary Range | Employee’s Share (%) | Employer’s Share (%) | Total (%) |
|---|---|---|---|
| Up to Rp 8,000,000 | 2% | 3.7% | 5.7% |
| Above Rp 8,000,000 | 1% | 2% | 3% |
📜 What are the Benefits of Jamsostek Jakarta Selatan?
As a member of Jamsostek Jakarta Selatan, you are entitled to the following benefits:
- Work-accident benefits
- Death benefits
- Disability benefits
- Retirement benefits
- Healthcare benefits
- Social security guarantees
👨💼 Who is Eligible for Jamsostek Jakarta Selatan?
All workers in Jakarta Selatan, including both Indonesian and foreign workers, are eligible for Jamsostek Jakarta Selatan. This includes workers in formal and informal sectors, such as:
- Employees
- Civil servants
- Self-employed workers
- Household workers
- Freelancers
- Informal sector workers
Frequently Asked Questions (FAQs)
1. 📈 How often do I need to pay Jamsostek Jakarta Selatan contributions?
You need to pay your Jamsostek Jakarta Selatan contributions every month, along with your salary or income, through your employer or individually if you are self-employed. The due date is on the 15th of each month or the following working day if it falls on a weekend or public holiday.
2. 📝 How do I register as a member of Jamsostek Jakarta Selatan?
You can register online through BPJS Ketenagakerjaan website or visit Jamsostek Jakarta Selatan office in person. You need to bring your identity card, taxpayer identification number (NPWP), and other required documents.
3. 📅 When can I start receiving Jamsostek Jakarta Selatan benefits?
You can start receiving your Jamsostek Jakarta Selatan benefits if you have fulfilled the eligibility requirements and have submitted the necessary documents. The processing time may vary depending on the type of benefit and the completeness of your documents.
4. 📉 What if my employer did not pay my Jamsostek Jakarta Selatan contributions?
You can report your employer to Jamsostek Jakarta Selatan or the Ministry of Manpower and Transmigration if your employer has not paid your Jamsostek Jakarta Selatan contributions. You can file a complaint or claim your benefits directly with Jamsostek Jakarta Selatan.
5. 🗂️ What documents do I need to submit to Jamsostek Jakarta Selatan?
The documents required may vary depending on the type of benefit and your eligibility. Generally, you need to submit your identity card, taxpayer identification number (NPWP), employment contract, medical certificate, bank account details, and other supporting documents.
6. 📩 How long does it take to process my Jamsostek Jakarta Selatan benefits?
The processing time may vary depending on the type of benefit and the completeness of your documents. Jamsostek Jakarta Selatan aims to process your benefits within 14 working days after receiving your complete documents.
7. 📞 Can I contact Jamsostek Jakarta Selatan Call Center after office hours?
Jamsostek Jakarta Selatan Call Center is available during working hours only. However, you can leave a message or send an email to informasi@bpjsketenagakerjaan.go.id, and they will respond to your inquiry as soon as possible.
8. 🤔 What if I disagree with the decision of Jamsostek Jakarta Selatan?
If you disagree with the decision of Jamsostek Jakarta Selatan regarding your benefits or contributions, you can file an appeal or dispute resolution request. You need to submit your appeal or request within 30 working days after receiving the decision.
9. 📝 How do I update my personal information and bank account details?
You can update your personal information and bank account details online through BPJS Ketenagakerjaan website or visit Jamsostek Jakarta Selatan office in person. You need to bring your identity card, taxpayer identification number (NPWP), and other required documents.
10. 🤒 Can I receive medical treatment abroad with Jamsostek Jakarta Selatan?
Yes, you can receive medical treatment abroad with Jamsostek Jakarta Selatan if it is necessary and approved by Jamsostek Jakarta Selatan. You need to follow the procedures and submit the required documents before receiving the treatment.
11. 👨👩👧👦 Are my family members covered by Jamsostek Jakarta Selatan?
Yes, your family members, including your spouse and children, are covered by Jamsostek Jakarta Selatan if you have registered them as your dependents. They are entitled to the same benefits as you.
12. 💼 What happens if I change my job or employer?
You need to inform Jamsostek Jakarta Selatan if you change your job or employer, or if you stop working altogether. You can transfer your membership to your new employer or continue as an individual member if you become self-employed.
13. 📈 Can I increase my Jamsostek Jakarta Selatan contribution voluntarily?
Yes, you can increase your Jamsostek Jakarta Selatan contribution voluntarily if you wish to have higher coverage or benefits. You need to inform your employer or pay directly to Jamsostek Jakarta Selatan.
Conclusion
Congratulations, you have reached the end of our guide on Jamsostek Jakarta Selatan Call Center. We hope that this article has provided you with valuable information and insights into Jamsostek Jakarta Selatan and its services. Remember that Jamsostek Jakarta Selatan is here to help you secure your future and protect your family from work-related risks and uncertainties. Don’t hesitate to contact its call center if you have any questions or concerns. Join the millions of Indonesians who have trusted Jamsostek Jakarta Selatan for their social security needs.
If you want to learn more about Jamsostek Jakarta Selatan, visit its website at www.bpjsketenagakerjaan.go.id or follow its social media accounts.
Disclaimer
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