Jam Kerja BNI Call Center: A Comprehensive Guide

Introduction

Welcome, dear readers! In today’s world, the banking sector has become increasingly competitive. To stay ahead of the competition, banks are striving to provide better customer service. One of the ways they do this is by offering call center services. BNI (Bank Negara Indonesia) is no exception. In this comprehensive guide, we will provide you with all the information you need to know about the “Jam Kerja BNI Call Center.”

At its core, BNI is a government-owned bank that operates in Indonesia. It was established in 1946 and is headquartered in Jakarta, Indonesia. BNI call center services operate 24/7 to provide customer support and assistance. Whether you need information about your account, transaction history, or help with a banking issue, the BNI call center is always available to help.

Here, we will take a deep dive into the jam kerja BNI call center, including its working hours, contact numbers, services offered, and much more. So, sit back, relax, and read on!

The Working Hours of BNI Call Center

It’s essential to know the working hours of the BNI call center, so you don’t have to wait until the next working day to get the help you need. The call center operates 24/7, which means you can contact BNI customer service any time of the day or night. So, even if you face any issue with your banking at midnight, you can still contact the BNI call center.

The Contact Numbers for BNI Call Center

Do you need to contact the BNI call center? Below are the contact numbers you can use:

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Region Phone Number
Jakarta (021) 1500046
Outside Jakarta 1500046
Overseas +6221 52997777

Note: If you are an overseas customer, make sure to add the country code before the number.

Services Offered by BNI Call Center

Looking for specific services from BNI call center? Here are some services offered by BNI call center:

  • Assistance with account opening
  • Account balance inquiry
  • Transaction history inquiry
  • Lost card reporting
  • Information about banking products and services
  • Blocking or unblocking ATM cards
  • Internet banking and mobile banking assistance
  • Credit card services
  • And much more!

FAQs about Jam Kerja BNI Call Center

1. What details are needed to contact the BNI call center?

You need your account details, such as your account number, to contact the BNI call center.

2. How long does it take for the BNI call center to answer a call?

The BNI call center aims to answer all calls within 60 seconds.

3. Which languages are supported by the BNI call center?

The BNI call center supports Indonesian and English languages.

4. Can I use the BNI call center from abroad?

Yes, BNI call center services are available for overseas customers.

5. Can I contact the BNI call center for credit card-related queries?

Yes, you can contact the BNI call center for credit card-related queries.

6. Are there any charges for calling the BNI call center?

The call charges for BNI call center services depend on the service provider you use.

7. Can I report a lost ATM card through the BNI call center?

Yes, you can report a lost ATM card through the BNI call center.

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8. How can I find my nearest BNI bank branch?

You can find your nearest BNI bank branch through the BNI website, mobile app, or by calling the BNI call center.

9. How can I block or unblock my ATM card?

You can block or unblock your ATM card by contacting the BNI call center.

10. Can I get information about BNI banking products and services?

Yes, you can get information about BNI banking products and services by contacting the BNI call center.

11. Can I apply for a loan through the BNI call center?

No, you cannot apply for a loan through the BNI call center.

12. How can I give feedback about the BNI call center?

You can give your feedback about the BNI call center through the BNI website or BNI mobile app.

13. Can I get assistance with internet banking and mobile banking through the BNI call center?

Yes, you can get assistance with internet banking and mobile banking through the BNI call center.

Conclusion

That’s all you need to know about the Jam Kerja BNI Call Center. The BNI call center operates 24/7, so you can get the help you need anytime, day or night.

If you’re facing any issues with your banking, don’t hesitate to contact the BNI call center. With a wide range of services offered and experienced customer service representatives, you’re sure to get the help you need.

Now that you know all about the jam kerja BNI call center, we encourage you to take action and give it a try. Contact the call center today and experience top-notch customer service for yourself.

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Disclaimer

The content of this article is for general information purposes only and does not constitute any professional advice or recommendation.

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