Introduction
Welcome to our comprehensive guide on J&T Bekasi call center! If you’re looking for a reliable and efficient courier service in Bekasi, then J&T Bekasi is the perfect choice for you. With its state-of-the-art technology and excellent customer service, J&T Bekasi has become the leading courier service in the city.
In this article, we’ll be providing you with all the information you need to know about J&T Bekasi call center. From its history and services to its contact details and frequently asked questions, we’ve got everything covered for you. So, let’s dive in!
The History of J&T Bekasi
J&T Bekasi is a subsidiary of J&T Express, which is one of the largest courier services in Indonesia. J&T Express was founded in 2015 and has since expanded rapidly, with over 5000 branches and more than 25,000 employees across the country.
J&T Bekasi was established in 2018 with the aim of providing fast and reliable courier services to the growing city of Bekasi. With its advanced technology and efficient processes, J&T Bekasi has quickly become the go-to courier service for businesses and individuals in the city.
Services Offered by J&T Bekasi
| Service | Description |
|---|---|
| Express Delivery | Fast and reliable delivery service for urgent shipments. |
| Regular Delivery | Affordable and efficient delivery service for non-urgent shipments. |
| COD (Cash on Delivery) | Convenient payment option for customers who prefer to pay upon delivery. |
| International Delivery | Efficient delivery service for packages sent to other countries. |
J&T Bekasi Call Center Contact Details
If you have any questions or concerns regarding J&T Bekasi’s services, you can contact their call center at the following numbers:
- Customer Service: 021-50818000
- WhatsApp: 081210000928
- Email: jnt.bekasi@jet.co.id
- Address: Jl. Raya Narogong KM 18, Bekasi
Frequently Asked Questions
1. What is the delivery time for J&T Bekasi’s express delivery service?
The delivery time for J&T Bekasi’s express delivery service varies depending on the destination of the package. However, it typically takes 1 to 3 days for packages to be delivered within the city and 3 to 5 days for packages sent to other cities.
2. Can I track my package with J&T Bekasi?
Yes, you can easily track your package with J&T Bekasi using their online tracking system. Simply enter your tracking number on their website or mobile app to get real-time updates on the status of your package.
3. Does J&T Bekasi offer cash on delivery (COD) service?
Yes, J&T Bekasi offers COD service for customers who prefer to pay upon delivery. This service is available for both express and regular delivery.
4. How can I become a J&T Bekasi customer?
To become a J&T Bekasi customer, simply visit one of their branches or contact their call center. You’ll need to provide your personal information and business details (if applicable) to complete the registration process.
5. What are J&T Bekasi’s operating hours?
J&T Bekasi’s operating hours are from Monday to Saturday, 8am to 8pm. They’re closed on Sundays and public holidays.
6. What is J&T Bekasi’s refund policy?
J&T Bekasi offers a refund for packages that are damaged or lost during transit. Customers can file a claim within 7 days of the delivery date to request a refund.
7. How can I file a complaint with J&T Bekasi?
If you have any complaints or feedback regarding J&T Bekasi’s services, you can contact their call center or send an email to their customer service team. They’ll do their best to resolve your issue as soon as possible.
Conclusion
That’s all you need to know about J&T Bekasi call center! We hope this guide has provided you with valuable information about J&T Bekasi’s history, services, and contact details. If you’re looking for a reliable and efficient courier service in Bekasi, then J&T Bekasi is the perfect choice for you.
Don’t hesitate to contact their call center if you have any questions or concerns. They’re always ready to assist you with your shipping needs. So, what are you waiting for? Choose J&T Bekasi for all your courier needs today!
Disclaimer
The information in this article is accurate as of the time of writing. However, J&T Bekasi’s policies and services may change over time. Please visit their website or contact their call center for the most up-to-date information.