Introduction
Welcome to our comprehensive guide on Indihome Purbalingga Call Center! If you’re looking for information about the services, prices, and customer support of Indihome in Purbalingga, you’ve come to the right place. In this guide, we’ll cover everything you need to know about Indihome, including the history of Indihome, the services offered, the prices, how to contact the call center, FAQs, and much more. So, let’s get started!
The History of Indihome Purbalingga Call Center
Indihome is Indonesia’s leading provider of high-speed internet, phone, and IPTV services. It is a subsidiary of PT Telkom Indonesia, Tbk, which is the largest telecommunications company in Indonesia. Indihome was first launched in 2015 and has since expanded its services to more than 200 cities, including Purbalingga. The Indihome Purbalingga Call Center was established to provide reliable customer support to Indihome users in the city.
Services Offered by Indihome Purbalingga Call Center
Indihome Purbalingga Call Center offers a wide range of services to its customers, including:
| High-speed internet | IPTV | Phone |
| 24/7 customer support | Installation and activation services | Package upgrades and downgrades |
How to Contact Indihome Purbalingga Call Center
If you need to contact Indihome Purbalingga Call Center, there are several ways to do so:
- Call: You can call the customer support center at +62-22-30252000
- Email: You can also email the support center at indihomecare@telkom.co.id
- Live Chat: Indihome also offers live chat support on their website, www.indihome.co.id
- Social Media: You can also reach Indihome Purbalingga Call Center via their social media accounts on Facebook, Twitter, and Instagram.
FAQs
1. What is Indihome?
Indihome is Indonesia’s leading provider of high-speed internet, phone, and IPTV services. It is a subsidiary of PT Telkom Indonesia, Tbk, which is the largest telecommunications company in Indonesia.
2. What services does Indihome Purbalingga Call Center offer?
Indihome Purbalingga Call Center offers high-speed internet, IPTV, phone services, 24/7 customer support, installation and activation services, and package upgrades and downgrades.
3. How do I contact Indihome Purbalingga Call Center?
You can contact Indihome Purbalingga Call Center via phone, email, live chat, or their social media accounts on Facebook, Twitter, and Instagram.
4. What are the prices for Indihome services in Purbalingga?
The prices for Indihome services in Purbalingga vary depending on the package and the services you choose. You can visit Indihome’s website or contact the call center for more information.
5. Can I upgrade or downgrade my Indihome package?
Yes, you can upgrade or downgrade your Indihome package at any time. Contact the customer support center for more information.
6. What is the installation process for Indihome services?
The installation process for Indihome services typically takes 1-7 days, depending on the package and the location. A technician will install and activate the services in your home or office.
7. What is IPTV?
IPTV is a television service that is delivered over the internet. With Indihome’s IPTV service, you can access a wide range of channels and on-demand content.
8. What is the internet speed offered by Indihome?
Indihome offers a variety of internet speeds, ranging from 10 Mbps to 1 Gbps.
9. What is the customer service response time?
Indihome aims to respond to customer inquiries within 24 hours. However, response time may vary depending on the volume of inquiries.
10. Can I pay my Indihome bill online?
Yes, you can pay your Indihome bill online through the Indihome website or mobile app.
11. What is the warranty for Indihome services?
Indihome offers a one-year warranty for their services, which covers defects in material and workmanship.
12. Can I cancel my Indihome service?
Yes, you can cancel your Indihome service at any time. However, there may be cancellation fees depending on your package and the duration of your contract.
13. What are the benefits of using Indihome services?
Indihome services offer high-speed internet, reliable phone service, and a wide range of TV channels and on-demand content. Additionally, Indihome provides 24/7 customer support and installation services to ensure that you get the most out of their services.
Conclusion
Indihome Purbalingga Call Center offers a comprehensive range of services, including high-speed internet, phone, and IPTV services. Their customer support is available 24/7 via phone, email, live chat, and social media, and they offer installation and activation services to ensure that you get the most out of their services. If you’re interested in signing up for Indihome in Purbalingga or have any questions about their services, don’t hesitate to contact their call center today!
Closing Statement with Disclaimer
While we have done our best to provide accurate and up-to-date information in this guide, please note that Indihome’s services and pricing may vary depending on the location, package, and other factors. We advise that you contact Indihome Purbalingga Call Center directly for the most current and accurate information regarding their services. Additionally, please note that we are not affiliated with Indihome Purbalingga Call Center in any way, and our guide is intended for informational purposes only.