Introduction
Welcome to our comprehensive guide on Indihome Manado Call Center! If you’re looking for a reliable and seamless internet connection in the bustling city of Manado, look no further than Indihome. With their top-of-the-line fiber optic technology and exemplary customer service, Indihome has taken the city by storm. In this article, we’ll delve into everything you need to know about Indihome Manado Call Center. From their history to their services, we’ve got it all covered. So, let’s get started!
What is Indihome Manado?
Indihome Manado is a subsidiary of PT Telkom Indonesia, a leading telecommunications company in the country. Indihome Manado provides fiber optic internet services to residents and businesses in Manado, the capital city of North Sulawesi. Their services have been highly appreciated by the people of Manado, and the company has built a reputation for providing seamless internet connectivity and unparalleled customer service.
The History of Indihome Manado Call Center
Indihome Manado was launched in 2014 in response to the increasing demand for high-speed internet in the city. Over the years, the company has steadily grown and expanded its services to meet the changing needs of its customers. The call center was established to provide a centralized point of contact for customers to seek assistance regarding their internet connection. The call center has been instrumental in providing excellent customer service and support, which has led to Indihome’s success in Manado.
The Services Offered by Indihome Manado Call Center
Indihome Manado Call Center provides a wide range of services to its customers, some of which include:
| Services | Description |
|---|---|
| High-speed internet | Indihome Manado provides fiber optic internet services with speeds of up to 100Mbps. |
| TV cable | Customers can enjoy over 100 channels with their Indihome TV cable service. |
| Home phone | Indihome Manado also provides a home phone service with competitive rates. |
| Cloud storage | Customers can also store their data on Indihome’s cloud storage service, which is accessible from anywhere. |
Why Choose Indihome Manado Call Center?
There are several reasons why Indihome Manado Call Center is the best choice for internet connectivity in Manado:
- High-speed internet connectivity
- Wide range of services
- Excellent customer service and support
- Affordable pricing
- Reliable connectivity
The Indihome Manado Call Center Experience
At Indihome Manado Call Center, customer satisfaction is their top priority. The call center is staffed with trained professionals who are available 24/7 to assist customers with any queries or issues they may have. The company has a reputation for providing prompt and efficient service, ensuring that customers’ needs are met in a timely and satisfactory manner. The experience at Indihome Manado Call Center is one that is unmatched by any other provider in the city.
FAQs
1. How can I contact Indihome Manado Call Center?
You can contact Indihome Manado Call Center by dialing 147 or sending an email to customercare@indihome.co.id.
2. What are the internet speeds offered by Indihome Manado?
Indihome Manado provides fiber optic internet services with speeds of up to 100Mbps.
3. How can I subscribe to Indihome Manado’s services?
You can visit their website, www.indihome.co.id, to subscribe to their services or visit their nearest store.
4. Can I change my subscription package?
Yes, you can change your subscription package anytime by contacting the call center.
5. What is the coverage area of Indihome Manado?
Indihome Manado’s coverage area includes all major areas of the city.
6. How long does it take to install the internet connection?
Typically, it takes 3-5 working days to install the internet connection.
7. What are the payment options available?
You can pay your bills through various methods, including online banking, credit card, or visiting the nearest store.
8. How reliable is the internet connectivity?
Indihome Manado provides reliable internet connectivity, and their fiber optic technology ensures a seamless experience.
9. Is there a contract period for subscribing to Indihome Manado’s services?
Yes, there is a contract period of 12 months for subscribing to Indihome Manado’s services.
10. Can I suspend my subscription temporarily?
Yes, you can suspend your subscription for a maximum of 60 days.
11. What happens if I exceed my data limit?
If you exceed your data limit, your internet speed will reduce to 1Mbps. However, you can always purchase additional data.
12. Can I cancel my subscription anytime?
Yes, you can cancel your subscription anytime, but you may have to pay an early termination fee.
13. How do I troubleshoot issues with my internet connectivity?
You can contact the call center, and their team of professionals will guide you through the troubleshooting process.
Conclusion
Indihome Manado Call Center is the go-to choice for internet connectivity in Manado. Their reliable connectivity and excellent customer service have made them a favorite among the people of the city. With their wide range of services and competitive pricing, Indihome Manado is the perfect choice for both residents and businesses. So why wait? Join the thousands of satisfied customers and experience the Indihome Manado Call Center difference today!
Disclaimer
The information provided in this article is accurate at the time of writing. However, Indihome Manado Call Center may make changes to their services and policies without prior notice. Please visit their website or contact the call center for the most up-to-date information.